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BEGIN:VEVENT
DTSTART;TZID=Asia/Tokyo:20221110T120000
DTEND;TZID=Asia/Tokyo:20221110T130000
DTSTAMP:20260528T111244
CREATED:20220627T034603Z
LAST-MODIFIED:20221110T204641Z
UID:10000876-1668081600-1668085200@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – Japan
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”24849″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1665470419121{margin-bottom: 0px !important;}”] \nJapan\nVirtual Webinar – FREE\n12 – 1 pm\n10th  November 2022 \nWe are continuing to see optimism around in-person and hybrid event planning across our customers. With recent growth in RFP volume and conversion on the rise\, we can see event trends start to emerge from Cvent Supplier Network data. Join HSMAI and Cvent as we take a deep dive into our venue sourcing data to present the latest event trends. \nSee what your peers and colleagues are thinking when it comes to planning events in the short and long term\, plus you can learn: \n\nHow RFP volume is pacing over time\nWhen in-person events are coming back\nPlanner optimism around small vs. large meetings\nThe types of events you’re planning for\n\n[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_MeC-8q7BTCyOoFFT1-e0ow|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24864\, 25190″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_MeC-8q7BTCyOoFFT1-e0ow|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-japan/
LOCATION:Webinar
CATEGORIES:Classes,Commercial,Events,Marketing,Networking,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/10/japan-sourcing-trends-10-nov-NeMwCL.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20221109T120000
DTEND;TZID=Asia/Singapore:20221109T130000
DTSTAMP:20260528T111244
CREATED:20220811T072545Z
LAST-MODIFIED:20221109T204410Z
UID:10000885-1667995200-1667998800@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – South East Asia
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”24849″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1657589067155{margin-bottom: 0px !important;}”] \nSouth East Asia\nVirtual Webinar – FREE\n12 – 1 pm (Singapore Time)\n9th November 2022 \nWe are continuing to see optimism around in-person and hybrid event planning across our customers. With recent growth in RFP volume and conversion on the rise\, we can see event trends start to emerge from Cvent Supplier Network data. Join HSMAI and Cvent as we take a deep dive into our venue sourcing data to present the latest event trends. \nSee what your peers and colleagues are thinking when it comes to planning events in the short and long term\, plus you can learn: \n\nHow RFP volume is pacing over time\nWhen in-person events are coming back\nPlanner optimism around small vs. large meetings\nThe types of events you’re planning for\n\n[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#55247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_MKcIck_VROGEoC0ARpgSAw|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24869\, 24622″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#55247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_MKcIck_VROGEoC0ARpgSAw|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-south-east-asia/
LOCATION:Webinar
CATEGORIES:Classes,Commercial,Events,Marketing,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/08/sourcing-webinars-sea-v4-7Gu3iG.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20221012T130000
DTEND;TZID=Asia/Singapore:20221012T150000
DTSTAMP:20260528T111244
CREATED:20220915T091604Z
LAST-MODIFIED:20221012T143009Z
UID:10000894-1665579600-1665586800@global.hsmai.org
SUMMARY:MASTERCLASS: Improving your Commercial Acumen
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1663205135258{margin-bottom: 0px !important;}”] \nSingapore\nVirtual Masterclass\n12th October 2022\n1 – 2pm \nYou will learn: * How to read\, and gain insights from data and reports and turn that into commercial actions that increase ROI – Philip Schaetz\, CUBE Thinking * How hoteliers can use data to improve ROI The attendees will simulate a hotel commercial team and work through a case study with Professor Sherri Kimes\, Emeritus Professor\, Cornell University * Work through a case study delivered by Ivy Esquero from Hilton[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24380\, 24375\, 10880″][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/masterclass-improving-your-commercial-acumen/
LOCATION:Virtual
CATEGORIES:Classes,Commercial,Events,Leadership,People,Service,Virtual,Webinar
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2022/10/mc-improv-comm-acumen-pVikpm.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Hong_Kong:20220825T120000
DTEND;TZID=Asia/Hong_Kong:20220825T130000
DTSTAMP:20260528T111244
CREATED:20220627T034628Z
LAST-MODIFIED:20220825T082543Z
UID:10000709-1661428800-1661432400@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – China
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”24849″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1656809282272{margin-bottom: 0px !important;}”] \nChina\nVirtual Webinar – FREE\n12 – 1 pm\n25th August 2022 \nWe are continuing to see optimism around in-person and hybrid event planning across our customers. With recent growth in RFP volume and conversion on the rise\, we can see event trends start to emerge from Cvent Supplier Network data. Join HSMAI and Cvent as we take a deep dive into our venue sourcing data to present the latest event trends. \nSee what your peers and colleagues are thinking when it comes to planning events in the short and long term\, plus you can learn: \n\nHow RFP volume is pacing over time\nWhen in-person events are coming back\nPlanner optimism around small vs. large meetings\nThe types of events you’re planning for\n\n[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_A13oDxnmQ-au4hruD83q3A|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24866\, 24994″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_A13oDxnmQ-au4hruD83q3A|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-china/
LOCATION:Webinar
CATEGORIES:Classes,Commercial,Events,Marketing,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/08/sourcing-webinars-china-v4-MUyfSb.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20220824T103000
DTEND;TZID=Asia/Kolkata:20220824T113000
DTSTAMP:20260528T111244
CREATED:20220704T045607Z
LAST-MODIFIED:20220824T082709Z
UID:10000711-1661337000-1661340600@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – India
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”24849″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1659483996763{margin-bottom: 0px !important;}”] \nIndia\nVirtual Webinar – FREE\n10:30 – 11:30am\n24th August 2022 \nWe are continuing to see optimism around in-person and hybrid event planning across our customers. With recent growth in RFP volume and conversion on the rise\, we can see event trends start to emerge from Cvent Supplier Network data. Join HSMAI and Cvent as we take a deep dive into our venue sourcing data to present the latest event trends. \nSee what your peers and colleagues are thinking when it comes to planning events in the short and long term\, plus you can learn: \n\nHow RFP volume is pacing over time\nWhen in-person events are coming back\nPlanner optimism around small vs. large meetings\nThe types of events you’re planning for\n\n[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” shape=”square” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_LS5LgsWsRWCa2vFodOeJTA|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” count=”7″ description=”false” employees=”24864\, 23837\, 24106\, 24997\, 24620″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” shape=”square” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_LS5LgsWsRWCa2vFodOeJTA|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-india-2/
LOCATION:Webinar
CATEGORIES:Classes,Events,Marketing,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/08/sourcing-webinars-india-v4-CI9zSi.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Hong_Kong:20220823T120000
DTEND;TZID=Asia/Hong_Kong:20220823T130000
DTSTAMP:20260528T111244
CREATED:20220627T034617Z
LAST-MODIFIED:20220823T081119Z
UID:10000707-1661256000-1661259600@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – Hong Kong
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”24849″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1656809275585{margin-bottom: 0px !important;}”] \nHong Kong\nVirtual Webinar – FREE\n12 – 1 pm\n23rd August 2022 \nWe are continuing to see optimism around in-person and hybrid event planning across our customers. With recent growth in RFP volume and conversion on the rise\, we can see event trends start to emerge from Cvent Supplier Network data. Join HSMAI and Cvent as we take a deep dive into our venue sourcing data to present the latest event trends. \nSee what your peers and colleagues are thinking when it comes to planning events in the short and long term\, plus you can learn: \n\nHow RFP volume is pacing over time\nWhen in-person events are coming back\nPlanner optimism around small vs. large meetings\nThe types of events you’re planning for\n\n[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_SLhB3BcbTYS_K3cUsrvbcA|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24864\, 24994″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_SLhB3BcbTYS_K3cUsrvbcA|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-hong-kong/
LOCATION:Webinar
CATEGORIES:Classes,Commercial,Events,Marketing,Networking,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/08/sourcing-webinars-hong-kong-v4-CyBf2x.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20220816T103000
DTEND;TZID=Asia/Singapore:20220816T113000
DTSTAMP:20260528T111244
CREATED:20220627T034550Z
LAST-MODIFIED:20220702T042544Z
UID:10000875-1660645800-1660649400@global.hsmai.org
SUMMARY:Sourcing Trends on the future of MICE – India
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1656406026600{margin-bottom: 0px !important;}”] \nIndia\nVirtual Webinar – FREE\n10:30 – 11:30am\n16th August 2022 \nAgenda: To be confirmed[/vc_column_text][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” shape=”square” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_LS5LgsWsRWCa2vFodOeJTA|target:_blank”][/vc_column][/vc_row][vc_row css=”.vc_custom_1627441682878{margin-top: 25px !important;}”][vc_column][mk_ornamental_title tag_name=”h4″ text_color=”#52247f” font_family=”none” font_size=”30″ font_weight=”bold” font_style=”normal” txt_transform=”uppercase” ornament_style=”norman-single” ornament_color=”#52247f”]Speakers[/mk_ornamental_title][/vc_column][/vc_row][vc_row][vc_column][mk_employees style=”classic” column=”2″ description=”false” employees=”24220″][vc_btn title=”REGISTER NOW” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” shape=”square” align=”center” link=”url:https%3A%2F%2Fus06web.zoom.us%2Fwebinar%2Fregister%2FWN_LS5LgsWsRWCa2vFodOeJTA|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/sourcing-trends-on-the-future-of-mice-india/
LOCATION:Webinar
CATEGORIES:Commercial,Marketing,Networking,People,Virtual,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2022/06/sourcing-webinars-india-1-cnR0wI.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20210628T140000
DTEND;TZID=Europe/Amsterdam:20210628T160000
DTSTAMP:20260528T111244
CREATED:20210330T132642Z
LAST-MODIFIED:20210629T081235Z
UID:10000744-1624888800-1624896000@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-9/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20210621T140000
DTEND;TZID=Europe/Amsterdam:20210621T160000
DTSTAMP:20260528T111244
CREATED:20210323T125644Z
LAST-MODIFIED:20210622T061238Z
UID:10000620-1624284000-1624291200@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-8/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20210614T140000
DTEND;TZID=Europe/Amsterdam:20210614T160000
DTSTAMP:20260528T111244
CREATED:20210316T115608Z
LAST-MODIFIED:20210615T045624Z
UID:10000614-1623679200-1623686400@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-7/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20210607T140000
DTEND;TZID=Europe/Amsterdam:20210607T160000
DTSTAMP:20260528T111244
CREATED:20210309T112638Z
LAST-MODIFIED:20210608T054156Z
UID:10000736-1623074400-1623081600@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-6/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20210531T140000
DTEND;TZID=Europe/Amsterdam:20210531T160000
DTSTAMP:20260528T111244
CREATED:20200708T191234Z
LAST-MODIFIED:20210601T045606Z
UID:10000686-1622469600-1622476800@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20201103T150000
DTEND;TZID=Europe/Amsterdam:20201103T163000
DTSTAMP:20260528T111244
CREATED:20200805T204114Z
LAST-MODIFIED:20201027T231212Z
UID:10000693-1604415600-1604421000@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-5/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20201027T150000
DTEND;TZID=Europe/Amsterdam:20201027T163000
DTSTAMP:20260528T111244
CREATED:20200729T201053Z
LAST-MODIFIED:20201027T231207Z
UID:10000691-1603810800-1603816200@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-4/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20201020T150000
DTEND;TZID=Europe/Amsterdam:20201020T163000
DTSTAMP:20260528T111244
CREATED:20200722T195630Z
LAST-MODIFIED:20201020T225556Z
UID:10000690-1603206000-1603211400@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-3/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20201013T150000
DTEND;TZID=Europe/Amsterdam:20201013T163000
DTSTAMP:20260528T111244
CREATED:20200715T191159Z
LAST-MODIFIED:20201013T222613Z
UID:10000689-1602601200-1602606600@global.hsmai.org
SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification
DESCRIPTION:
URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-2/
CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200715T120000
DTEND;TZID=Europe/Amsterdam:20200715T130000
DTSTAMP:20260528T111244
CREATED:20200624T182559Z
LAST-MODIFIED:20200715T191151Z
UID:10000680-1594814400-1594818000@global.hsmai.org
SUMMARY:HSMAI Europe Webinar: The all-new Customer Journey – an expert outlook on coming challenges and opportunities
DESCRIPTION:[vc_row][vc_column][vc_column_text] \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1593086862686{margin-bottom: 0px !important;}”] \nJoin us for our webinar on Wednesday July 15th from 12pm -1pm CEST. Leading industry experts will share key data on European market developments and first-hand insight on new challenges and opportunities in views of the fast-changing Customer Journey. Sign up today for a free-of-charge participation.\n  \nMonique Jaspers-Wijn\, Global Head Data Insights & Digital Media\, Travelport and Chair of HSMAI Region Europe Customer and Distribution Advisory Board will welcome and introduce the moderator and panelists. \n\n\n\n\n\n\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1593087756340{margin-bottom: 0px !important;}”]The moderator for the webinar will be Sascha Dalig. He is a Hotel Operations Expert and Keynotespeaker. \n  \nThe key take-aways of this session will be: \nBusiness – What do you think will come back first? And Why? And possibly When? \n\nInternational vs Domestic? Leisure vs Business?\n\nCustomer behaviour – How do you see change in the future? \n\nOTA’s? Wholesalers? FIT? Travel Agents? Direct? Etc\n\nClients expectations – How do you see the customer expectations change? \n\nAwareness? Content? Cleanliness? Confidence? Trust?\n\nCommunication – How do see yourself interacting during the different touchpoints with the customer? \n\nSearch? Book? Pre-trip? During-trip? Post-trip?\n\n\nHow do expect to leverage technology during the different touchpoints of the customer journey?\n\nSuccess  – What does ‘Good’ look like? \n\nResults? Customer Experience?\n\nTechnology- How do you expect to leverage technology during the different touchpoints of the customer journey?[/vc_column_text][vc_column_text css=”.vc_custom_1592480771106{margin-bottom: 0px !important;}”] \nThe panelists:\n[/vc_column_text][vc_column_text css=”.vc_custom_1592482106523{margin-bottom: 0px !important;}”]Jonathan Liu\, Director of Revenue Strategy & Marketing Operations\, GLH Hotels[/vc_column_text][vc_column_text css=”.vc_custom_1592482124848{margin-bottom: 0px !important;}”]Sally Richards\, Managing Director\, RaspberrySky Services Limited[/vc_column_text][vc_column_text css=”.vc_custom_1592988892339{margin-bottom: 0px !important;}”]Suzie Thompson\, Vice President Commercial (Marketing & Brand Strategy\, Sales\, Revenue Management)\,Red Carnation Hotels – part of the TTC family of brands[/vc_column_text][vc_separator][vc_column_text css=”.vc_custom_1592993169275{margin-bottom: 0px !important;}”] \nEurope Markets\nMark Haywood\, Senior Vice President – Europe\, North Africa\, The Caucuses\, & Brazil at RateGain Technologies and member of HSMAI Region Europe Customer and Distribution Advisory Board will also be sharing  some data around Europe Markets.[/vc_column_text][vc_column_text css=”.vc_custom_1592993220312{margin-bottom: 0px !important;}”]Michael Hucho\, Management Expert & Independent Consultant and member of HSMAI Region Europe Customer and Distribution Advisory Board will close the session with a short recap of the day[/vc_column_text][vc_column_text css=”.vc_custom_1592989607580{margin-bottom: 0px !important;}”] \nRegister here:\n[/vc_column_text] \n\n\n\nName*\n\n                             \n                                                    First\n                                                 \n                             \n                                                    Last\n                                                 \n\nCompany*\n\n\nTitle*\n\n\nEmail*\n\n\n\n\n\n jQuery(document).bind(‘gform_post_render’\, function(event\, formId\, currentPage){if(formId == 9) {} } );jQuery(document).bind(‘gform_post_conditional_logic’\, function(event\, formId\, fields\, isInit){} ); jQuery(document).ready(function(){jQuery(document).trigger(‘gform_post_render’\, [9\, 1]) } ); [/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-webinar-what-does-the-new-customer-journey-look-like-what-opportunities-will-that-give-you/
CATEGORIES:Distribution,People
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200305T073000
DTEND;TZID=Europe/Amsterdam:20200305T094500
DTSTAMP:20260528T111244
CREATED:20200206T075931Z
LAST-MODIFIED:20200305T104157Z
UID:10000633-1583393400-1583401500@global.hsmai.org
SUMMARY:Important message: ITB Berlin 2020
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1581585478685{margin-bottom: 0px !important;}”] \nImportant message: Due to the increasing spread of the novel coronavirus COVID-19\, the Federal Ministry of Health and the Federal Ministry of Economics have implied a cancellation of ITB Berlin 2020. That means this breakfast meeting will not take place. Read more here.\n\nHSMAI Breakfast meeting in Berlin\nThursday March 5\nHilton Berlin\, Mohrenstraße 30\nJoin HSMAI and many from our Advisory Boards at Hilton Berlin on Thursday March 5 in conjunction to ITB\nWe start at 07:30 with coffee and breakfast. The educational program start at 08:00\nCome and join us!\nIt is FREE if you work directly in the hotel and travel industry\n[/vc_column_text][vc_cta h2=”7-Minutes Lightning Round” h2_font_container=”color:%23663399″ h2_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” h4=”It has become a HSMAI tradition: Executives will share their best practices\, strategic insights\, and ideas for driving profit in 6 minutes and 40 second each.” h4_font_container=”color:%23000000″ h4_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” txt_align=”center” style=”3d” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true”][/vc_cta][vc_column_text css=”.vc_custom_1581584837866{margin-bottom: 0px !important;}”] \nAfter the four 7-Minutes presentations we will continue the debate from ROC on January 28th at the Savoy Hotel in London:\n[/vc_column_text][vc_cta h2=”A 360 View – Focus On Cross-Functional Strategic Thinking And Expansion Of Traditional Roles” h2_font_container=”color:%23663399″ h2_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” h4=”In a candid conversation with actionable insights that you’ll only hear at HSMAI – the industry’s only organization committed to fueling sales\, inspiring marketing\, and optimizing revenue for the industry and their partners.” h4_font_container=”color:%23000000″ h4_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” txt_align=”center” style=”3d” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true”][/vc_cta][vc_column_text css=”.vc_custom_1581579880744{margin-bottom: 0px !important;}”] \nThe moderator for the breakfast meeting will be:\n Amanda Elder\nChief Commercial Officer at Kempinski Hotels and member of the Kempinski Hotels Management Board[/vc_column_text][vc_column_text css=”.vc_custom_1582534944931{margin-bottom: 0px !important;}”] \n7-Minutes Lightning Round:\nDesigning digital marketing models to maximise revenue and profit for hotels\n\nBy Finnbar Cornwall\nSenior Industry Head\, Travel at Google[/vc_column_text][vc_column_text css=”.vc_custom_1582534170928{margin-bottom: 0px !important;}”] \nStrategic Selling\n\nBy Evert Schuele\nVice President Sales EAME & South West Asia at Hyatt Hotels Corporation and member of HSMAI Region Europe Sales Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1582534178980{margin-bottom: 0px !important;}”] \nHear how Radisson Hotel Group have brought all channels and touch points with their customers into one group of people\, integrated omni-channel online marketing\nBy Remy Merckx\nVP Global Digital at Radisson Hotel Group[/vc_column_text][vc_column_text css=”.vc_custom_1582540430442{margin-bottom: 0px !important;}”] \nManagement by objectives\n\nBy Anant Vithlani\nVice President Sales at Nordic Choice Hotels and Chair of HSMAI Region Europe Sales Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1582536379606{margin-bottom: 0px !important;}”] \nFollowed by a debate where you also will meet:\nTimothy Wiersma\nPresident and CEO at Revenue Generation and Chair of HSMAI Americas Revenue Optimization Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1581579577620{margin-bottom: 0px !important;}”] \nHSMAI focuses on →Customer & Distribution →Revenue Optimization →Sales →Marketing and Branding →People & Culture →Innovation\n[/vc_column_text][vc_column_text css=”.vc_custom_1581587974862{margin-bottom: 0px !important;}”] \n\nCancellation Policy \nIf you register\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by text message +44 7951 780976 or e-mail postbox@hsmai.eu \nYou can cancel your registration until 48 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. Thank you for your understanding. \nPhoto from HSMAI ROC 2020 at the Savoy Hotel in London[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-breakfast-meeting-in-berlin-thursday-march-5/
LOCATION:Hilton Berlin\, Mohrenstraße 30\, Berlin\, Berlin\, 10117\, Germany
CATEGORIES:Breakfast Meeting,Distribution,Innovation,Marketing,People,Revenue,Sales
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190804
DTEND;VALUE=DATE:20190810
DTSTAMP:20260528T111244
CREATED:20190507T163348Z
LAST-MODIFIED:20190804T025637Z
UID:10000569-1564876800-1565395199@global.hsmai.org
SUMMARY:HSMAI Region Europe COMMERCIAL SUMMER CAMP 2019
DESCRIPTION:A great idea\, initiated by the Revenue Management Advisory Board and supported with a lot of enthusiasm by the other Advisory Boards\, is now a reality!\nWe are proud to present you the \nHSMAI Region Europe\nCOMMERCIAL SUMMER CAMP 2019\n4th – 9th of August 2019\nDoubleTree by Hilton\, Amsterdam (Oosterdoksstraat 4\, 1011 DK) \nPress here for more information.
URL:https://global.hsmai.org/event/hsmai-region-europe-commercial-summer-camp-2019/
LOCATION:DoubleTree by Hilton Amsterdam Centraal Station\, 4 Oosterdoksstraat\, Amsterdam\, NH\, 1011 DK\, Netherlands
CATEGORIES:Innovation,Marketing,Meetconnect,People,Revenue,Sales,Service
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2019/05/fullsizeoutput_1f3.jpeg
END:VEVENT
END:VCALENDAR