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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200305T073000
DTEND;TZID=Europe/Amsterdam:20200305T094500
DTSTAMP:20260405T051438
CREATED:20200206T075931Z
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UID:10000633-1583393400-1583401500@global.hsmai.org
SUMMARY:Important message: ITB Berlin 2020
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1581585478685{margin-bottom: 0px !important;}”] \nImportant message: Due to the increasing spread of the novel coronavirus COVID-19\, the Federal Ministry of Health and the Federal Ministry of Economics have implied a cancellation of ITB Berlin 2020. That means this breakfast meeting will not take place. Read more here.\n\nHSMAI Breakfast meeting in Berlin\nThursday March 5\nHilton Berlin\, Mohrenstraße 30\nJoin HSMAI and many from our Advisory Boards at Hilton Berlin on Thursday March 5 in conjunction to ITB\nWe start at 07:30 with coffee and breakfast. The educational program start at 08:00\nCome and join us!\nIt is FREE if you work directly in the hotel and travel industry\n[/vc_column_text][vc_cta h2=”7-Minutes Lightning Round” h2_font_container=”color:%23663399″ h2_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” h4=”It has become a HSMAI tradition: Executives will share their best practices\, strategic insights\, and ideas for driving profit in 6 minutes and 40 second each.” h4_font_container=”color:%23000000″ h4_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” txt_align=”center” style=”3d” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true”][/vc_cta][vc_column_text css=”.vc_custom_1581584837866{margin-bottom: 0px !important;}”] \nAfter the four 7-Minutes presentations we will continue the debate from ROC on January 28th at the Savoy Hotel in London:\n[/vc_column_text][vc_cta h2=”A 360 View – Focus On Cross-Functional Strategic Thinking And Expansion Of Traditional Roles” h2_font_container=”color:%23663399″ h2_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” h4=”In a candid conversation with actionable insights that you’ll only hear at HSMAI – the industry’s only organization committed to fueling sales\, inspiring marketing\, and optimizing revenue for the industry and their partners.” h4_font_container=”color:%23000000″ h4_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” txt_align=”center” style=”3d” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true”][/vc_cta][vc_column_text css=”.vc_custom_1581579880744{margin-bottom: 0px !important;}”] \nThe moderator for the breakfast meeting will be:\n Amanda Elder\nChief Commercial Officer at Kempinski Hotels and member of the Kempinski Hotels Management Board[/vc_column_text][vc_column_text css=”.vc_custom_1582534944931{margin-bottom: 0px !important;}”] \n7-Minutes Lightning Round:\nDesigning digital marketing models to maximise revenue and profit for hotels\n\nBy Finnbar Cornwall\nSenior Industry Head\, Travel at Google[/vc_column_text][vc_column_text css=”.vc_custom_1582534170928{margin-bottom: 0px !important;}”] \nStrategic Selling\n\nBy Evert Schuele\nVice President Sales EAME & South West Asia at Hyatt Hotels Corporation and member of HSMAI Region Europe Sales Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1582534178980{margin-bottom: 0px !important;}”] \nHear how Radisson Hotel Group have brought all channels and touch points with their customers into one group of people\, integrated omni-channel online marketing\nBy Remy Merckx\nVP Global Digital at Radisson Hotel Group[/vc_column_text][vc_column_text css=”.vc_custom_1582540430442{margin-bottom: 0px !important;}”] \nManagement by objectives\n\nBy Anant Vithlani\nVice President Sales at Nordic Choice Hotels and Chair of HSMAI Region Europe Sales Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1582536379606{margin-bottom: 0px !important;}”] \nFollowed by a debate where you also will meet:\nTimothy Wiersma\nPresident and CEO at Revenue Generation and Chair of HSMAI Americas Revenue Optimization Advisory Board[/vc_column_text][vc_column_text css=”.vc_custom_1581579577620{margin-bottom: 0px !important;}”] \nHSMAI focuses on →Customer & Distribution →Revenue Optimization →Sales →Marketing and Branding →People & Culture →Innovation\n[/vc_column_text][vc_column_text css=”.vc_custom_1581587974862{margin-bottom: 0px !important;}”] \n\nCancellation Policy \nIf you register\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by text message +44 7951 780976 or e-mail postbox@hsmai.eu \nYou can cancel your registration until 48 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. Thank you for your understanding. \nPhoto from HSMAI ROC 2020 at the Savoy Hotel in London[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-breakfast-meeting-in-berlin-thursday-march-5/
LOCATION:Hilton Berlin\, Mohrenstraße 30\, Berlin\, Berlin\, 10117\, Germany
CATEGORIES:Breakfast Meeting,Distribution,Innovation,Marketing,People,Revenue,Sales
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200305T150000
DTEND;TZID=Europe/Amsterdam:20200305T160000
DTSTAMP:20260405T051438
CREATED:20200303T104138Z
LAST-MODIFIED:20200305T104159Z
UID:10000637-1583420400-1583424000@global.hsmai.org
SUMMARY:HSMAI Region Europe virtual meeting
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nThe topic for the upcoming Curate in America and Europe is: Leadership in Changing Times\n\nIn addition\, with everything that is happening now regarding the Coronavirus\, we will host several virtual meetings with HSMAI Channel. The HSMAI Region Europe virtual meeting will take place on Thursday March 5th\, from 3 PM until 4 PM CET \nHow can we lead in the face of crisis? \nWhat do we need to know? \nHow can HSMAI help? \n[/vc_column_text][vc_empty_space][mk_button_gradient size=”large” corner_style=”full_rounded” grandient_color_from=”#663399″ grandient_color_fallback=”#f4f4f4″ text_color=”dark” url=”https://hsmai.eu/2020/03/03/hsmai-region-europe-virtual-meeting-on-thursday-march-5th-at-3-pm-until-4-pm-cet/” target=”_blank” align=”center”]Press here for more[/mk_button_gradient][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-region-europe-virtual-meeting/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200310T090000
DTEND;TZID=Europe/Amsterdam:20200312T170000
DTSTAMP:20260405T051438
CREATED:20190928T062704Z
LAST-MODIFIED:20200310T105715Z
UID:10000602-1583830800-1584032400@global.hsmai.org
SUMMARY:Excelling at Customer Centricity\, the ECC Programme in Oslo
DESCRIPTION:An Executive Coach Certification aiming for a pledge to excellence!\nExcelling at Customer Centricity\, the ECC Programme\, is an Executive Coach Certification with the aim for participants to become enablers of a culture of customer centric excellence\nComing up in Oslo\, March 10 – 12 from 9 am to 5 pm @THE THIEF\n \nFrom our ECC Programme in London in September \n\nTarget group:\nLeaders and other potential change agents that: \n\nAre eager to create excellent customer satisfaction and a great company culture\nWant to bring the customer experience into the board room\nBelieve in enabling a culture of customer centricity is a winning strategy\n\n  \nExecutive Coaches are trained by HSMAI Master Trainer:\nGil Mulders\, Former Head of Learning Europe at IHG – InterContinental Hotels Group and Chair of the HSMAI Region Europe People & Culture Advisory Board \n  \n  \n  \nPeer reviews and ratings on social media influence customer choice\, your reputation and brand. To be competitive and deliver promises\, in a world where everyone can express their opinions online immediately\, it’s more important than ever to foster a healthy\, resilient customer centric culture in your organisation. \nHSMAI (Hospitality Sales & Marketing Association) has developed a certification for executive coaches to guide organisations to excel. The new certification enables participants to coach teams in delivering promises that have a positive impact on the perception of the brand in social media. \nThe seven areas covered are closely intertwined:\n\nDefine: Develop and define your service culture\nCare: Manage your stakeholders\nBe proactive online: Let social media work for you by creating “instagramable guest experiences”\nBuild cultural muscle: Use culture as a means of turning barriers into empowerment\nEngage stakeholders through thoughtful and strategic communication\nRecover from complaints and turn them into advocacy\nMeasure: Make sure you are measuring what matters\n\n\n‘For many years I have wondered what strategy is most important amongst the many. I know believe the Excelling at Customer Centricity is the single best’ \n– Mike Leven\, long time industry leader and international “hotel icon” about the ECC Programme. \n\n  \nDuration:\nExcelling in Customer Centricity’ Certification consists of 4 modules in 3 full days (including evenings). \n \n  \n  \n  \n  \n  \n  \nPrices:\nExecutive Coach Training and certification: €2 450 for the three-day programme per person (excl. travel and accommodation) including a toolkit worth the value of €500 each. \nDue to economical support from NHO Reiselivs Utviklingsfond\, members of NHO Reiseliv and HSMAI get a special price if your company is a member of both HSMAI and NHO Reiseliv.  \nExecutive Coach Training and certification for HSMAI member and NHO Reiseliv member (you need to be a member of both organizations!): €1 225 for the three-day programme per person (excl. travel and accommodation) including a toolkit worth the value of €500 each. \n  \nAre you interested in joining?\nPress here to sign up or contact us at postbox@hsmai.eu
URL:https://global.hsmai.org/event/excelling-at-customer-centricity-the-ecc-programme-in-oslo/
LOCATION:THE THIEF\, Landgangen 1\,\, Oslo\, 0252\, Norway
CATEGORIES:Ecc Programme
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200319T060000
DTEND;TZID=Europe/London:20200319T203000
DTSTAMP:20260405T051438
CREATED:20200306T105753Z
LAST-MODIFIED:20200319T114126Z
UID:10000640-1584597600-1584649800@global.hsmai.org
SUMMARY:HSMAI evening meeting in London
DESCRIPTION:[vc_row][vc_column][vc_cta h2=”HSMAI: Corona situation” color=”violet”]We would like to inform you that due to the corona situation we will not host the upcoming meeting Thursday March 19th at The Royal Horseguards in London. We are sorry\, but of course the health and safety must be given priority first and foremost. \nIn the coming weeks we will arrange digital meetings instead. Already on Thursday last week we had a digital meeting for our members. If you did not attend\, you can see and hear it here. \nTake good care of yourself and your family and we’ll see you again soon – online![/vc_cta][vc_column_text css=”.vc_custom_1584023735245{margin-bottom: 0px !important;}”] \nCancelled: HSMAI Evening meeting in London\nThursday March 19th from 6 pm-7.30 pm followed by drinks and networking\nThe event will take place at The Royal Horseguards\nAddress: 2 Whitehall Ct\, Westminster\, London SW1A 2EJ\n[/vc_column_text][vc_cta h2=”5 MUST-HAVE PRINCIPLES OF HIGH-PERFORMING SALES TEAMS IN 2020″ txt_align=”center”] \n\n\n\n\n\nSpeaker: Remi Morken\, Chief Commercial Officer\, SalesScreen \nWith Remi\, we will look at what these principles are and come up with specific suggestions on how to implement simple changes that increase productivity\, convert from prospect to customer and complete the sales cycle faster. \nAbout Remi Morken: Sales professional with 13 years of experience in telecommunications\, insurance\, energy and SaaS-sales. Currently helping sales teams increase awareness\, motivation and productivity with visualization\, competitions and gamification. Remi was the chair of the HSMAI Europe Sales Award in London in January. \n\n\n[/vc_cta][vc_column_text css=”.vc_custom_1583411884153{margin-bottom: 0px !important;}”] \nIt is free to attend if you are a member of HSMAI working directly in the hotel & travel industry!\n[/vc_column_text][vc_btn title=”Sign up today!” style=”3d” color=”violet” align=”center” i_icon_fontawesome=”fas fa-ticket-alt” add_icon=”true” link=”url:https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhsmai-evening-event-in-london-tickets-98390605951|||”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-evening-meeting-in-london/
LOCATION:The Royal Horseguards\, 2 Whitehall Ct\, Westminster\, London\, SW1A 2EJ
CATEGORIES:Afternoon Meeting,Sales
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200324T140000
DTEND;TZID=Europe/Amsterdam:20200324T180000
DTSTAMP:20260405T051438
CREATED:20200305T104204Z
LAST-MODIFIED:20200324T121346Z
UID:10000639-1585058400-1585072800@global.hsmai.org
SUMMARY:HSMAI Meeting at Postillion Hotel Amsterdam
DESCRIPTION:[vc_row][vc_column][vc_cta h2=”HSMAI: Corona situation” color=”violet”]We would like to inform you that due to the corona situation we will not host the upcoming meeting Tuesday\, March 24 at the Postillion Hotel in Amsterdam We are sorry\, but of course the health and safety must be given priority first and foremost. \nIn the coming weeks we will arrange digital meetings instead. Already on Thursday last week we had a digital meeting for our members. If you did not attend\, you can see and hear it here. \nTake good care of yourself and your family and we’ll see you again soon – online![/vc_cta][vc_column_text css=”.vc_custom_1584023840701{margin-bottom: 0px !important;}”] \nCancelled: HSMAI Region Europe in Amsterdam\n5 MUST-HAVE PRINCIPLES OF HIGH-PERFORMING SALES TEAMS IN 2020\n  \n \nSpeaker: Remi Morken (CCO\, Salesscreen) \nSales professional with 13 years of experience in telecommunications\, insurance\, energy and SaaS-sales. Currently helping sales teams increase awareness\, motivation and productivity with visualization\, competitions and gamification. Remi was the chair of the HSMAI Europe Sales Award in London last January. \nWith Remi\, we will look at what these principles are and come up with specific suggestions on how to implement simple changes that increase productivity\, convert from prospect to customer and complete the sales cycle faster. \n  \n  \n14.00 welcome \n14.30 Start educational part \n16.00 end of educational part – start Network drinks! \n  \nSIGN UP HERE! \n\n  \n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-meeting-at-postillion-hotel-amsterdam/
LOCATION:Postillion Hotel Amsterdam\, Paul van Vlissingenstraat 8\, Amsterdam\, 1096 BK\, Netherlands
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Brisbane:20200325T090000
DTEND;TZID=Australia/Brisbane:20200325T120000
DTSTAMP:20260405T051438
CREATED:20200116T032816Z
LAST-MODIFIED:20200325T065713Z
UID:10000629-1585126800-1585137600@global.hsmai.org
SUMMARY:HSMAI Hotel Revenue Leaders Roundtable – Brisbane\, Australia
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-hotel-revenue-leaders-roundtable-brisbane-australia/
LOCATION:Hyatt Regency Bangkok Sukhumvit\, 1 Soi Sukhumvit 13\, Khlong Toei Nuea\, Watthana\,\, Bangkok\, Bangkok\, 10110\, Thailand
CATEGORIES:Leadership,Revenue,Roundtable
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2020/01/roundtables-events-page.png
ORGANIZER;CN="HSMAI Academy":MAILTO:info@hsmaiacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200326T080000
DTEND;TZID=Europe/Amsterdam:20200326T100000
DTSTAMP:20260405T051438
CREATED:20200303T104145Z
LAST-MODIFIED:20200326T121059Z
UID:10000638-1585209600-1585216800@global.hsmai.org
SUMMARY:HSMAI Breakfast meeting in Oslo
DESCRIPTION:[vc_row][vc_column][vc_cta h2=”HSMAI: Corona situasjonen” color=”violet”]Vi vil gjerne informere om at vi på grunn av Corona-situasjonen ikke vil gjennomføre det kommende møtet torsdag 26. mars på Høyskolen Kristiania. Vi er lei oss for det\, men alles helse og trygghet må selvsagt prioriteres først og fremst. \nI tiden fremover vil vi arrangere ulike digitale møter i stedet. Allerede torsdag i forrige uke hadde vi et digitalt fagmøte for våre medlemmer.  Dersom du ikke deltok der\, kan du høre og se det her. \nTa godt vare på deg selv og familien og så ses vi snart igjen – digitalt i første omgang.[/vc_cta][vc_column_text css=”.vc_custom_1584023962442{margin-bottom: 0px !important;}”] \nUtsettes: HSMAI Frokostmøte\nTorsdag 26. mars på Høyskolen Kristiania i Ernsts Hage fra 08:00-10:00\nAdressen er Kirkegata 24\nVelkommen til HSMAI sitt frokosmøte torsdag 26. mars. Vi starter kl 08:00 med kaffe og litt frokost. Det faglige er fra kl 08:30. Det er GRATIS for HSMAI medlemmer å delta\n\n\n\nDu møter Remi Morken\, CCO\, SalesScreen. Han var juryleder for HSMAI Sales Award Norway og også juryleder for HSMAI Sales Award Europe tidligere i år. \nHvilke 5 prinsipper følger verdens beste salgsorganisasjoner? \nI dette frokostseminaret vil vi se på hvilke prinsipper dette er og komme med konkrete forslag til hvordan man kan gjennomføre enkle endringer som øker produktivitet\, konvertering fra prospekt til kunde og gjennomfører salgssyklusen raskere. \nMer om Remi Morken: \nSales professional with 13 years of experience in telecommunications\, insurance\, energy and SaaS-sales. Currently helping sales teams increase awareness\, motivation and productivity with visualization\, competitions and gamification.[/vc_column_text][vc_btn title=”Meld deg på i dag!” color=”violet” align=”center” i_icon_fontawesome=”fas fa-ticket-alt” add_icon=”true” link=”url:https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhsmai-frokostmte-tickets-97709566945|||”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-breakfast-meeting-in-oslo-2/
LOCATION:Høyskolen Kristiania\, Kirkegata 24\, Oslo\, 0153\, Norway
CATEGORIES:Breakfast Meeting,Sales
ORGANIZER;CN="HSMAI Norway":MAILTO:postbox@hsmai.no
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200330T150000
DTEND;TZID=Europe/Amsterdam:20200330T160000
DTSTAMP:20260405T051438
CREATED:20200326T121100Z
LAST-MODIFIED:20200330T130603Z
UID:10000643-1585580400-1585584000@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming Monday March 30th
DESCRIPTION:Shifting Gears –\nNavigating the rough terrain ahead and planning for smoother roads ahead\n \nIn this Live Streaming we will look into forecasting and also discuss best practices (or worse practices) from a commercial strategy standpoint. How can we\, in this downturn\, be proactive in planning for a recovery  \nWith everything that is happening regarding the Coronavirus\, we have started hosting live streamings of our events for our members\, on our HSMAI Channel. \nPress here for more information
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-monday-march-30th/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200408T150000
DTEND;TZID=Europe/Amsterdam:20200408T160000
DTSTAMP:20260405T051438
CREATED:20200326T121101Z
LAST-MODIFIED:20200406T134037Z
UID:10000645-1586358000-1586361600@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200415T030000
DTEND;TZID=Europe/Amsterdam:20200415T160000
DTSTAMP:20260405T051438
CREATED:20200326T121102Z
LAST-MODIFIED:20200330T130605Z
UID:10000535-1586919600-1586966400@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-2/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200415T150000
DTEND;TZID=Europe/Amsterdam:20200415T160000
DTSTAMP:20260405T051438
CREATED:20200331T131154Z
LAST-MODIFIED:20200406T134039Z
UID:10000650-1586962800-1586966400@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-9/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20200420T080000
DTEND;TZID=Asia/Singapore:20200422T170000
DTSTAMP:20260405T051438
CREATED:20200123T034341Z
LAST-MODIFIED:20200310T064216Z
UID:10000631-1587369600-1587574800@global.hsmai.org
SUMMARY:Digital Travel Summit APAC 2020
DESCRIPTION:Its official – Digital Travel Summit APAC is back for its 5th edition from 20 – 22 April 2020. Held in the incredible and luxurious Resorts World Sentosa\, Singapore\, Digital Travel 2020 will be the biggest show yet. Join over 700+ attendees from Singapore and the surrounding Asia region to bring Travel Personalisation to life. \nHosting 80+ of the most influential speakers in the industry\, spanning from Airlines\, Hospitality\, OTAs/Metasearch Platforms\, Tourism Boards and more\, the Summit offers an unbeatable immersive experience through our curated learning\, exhibition\, and interactive formats. \nYou get to create\, build\, and nurture meaningful relationships with the pioneers of latest solutions\, technologies and future-facing strategies across eCommerce\, Omnichannel Marketing\, Alternative Payments\, Mobile\, AI/Data Analytics and Customer Segmentation. \n2020 will also see these key topics of discussions: \n\nPerfecting Personalisation – How to deliver a single view of the customer and real-time data access to deliver a hyper-personalised experience\nData-driven Personalisation – What are the people\, process and technology requirements for rolling out a practical strategy that delivers on your customers’ individual needs from the get go?\nPerfecting Customer Segmentation – How to understand customer needs to deliver personalised marketing messages to better communicate with different groups\n “How to” digital marketing and eCommerce roundtables– a highly interactive small group format that allows you to choose specific digital marketing and eCommerce challenges for idea-sharing with your peers\nShark Tank- Identifying “The Next Best Thing” in travel tech\n\nDon’t miss your chance for an exclusive Discount! Use code HSMAI20 for 20% off ticket prices when registering online \nREGISTER WITH CODE HSMAI20
URL:https://global.hsmai.org/event/digital-travel-summit-apac-2020/
LOCATION:Resort Worlds Sentosa\, Singapore\, 8 Sentosa Gateway\, Singapore\, Singapore
CATEGORIES:Commercial,Distribution,Hsmai Partner Event
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2020/01/partner-events-page.png
ORGANIZER;CN="HSMAI Academy":MAILTO:info@hsmaiacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200422T030000
DTEND;TZID=Europe/Amsterdam:20200422T160000
DTSTAMP:20260405T051438
CREATED:20200326T121103Z
LAST-MODIFIED:20200330T130606Z
UID:10000537-1587524400-1587571200@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-3/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200422T090000
DTEND;TZID=Europe/Amsterdam:20200422T210000
DTSTAMP:20260405T051438
CREATED:20200123T064710Z
LAST-MODIFIED:20200227T101211Z
UID:10000632-1587546000-1587589200@global.hsmai.org
SUMMARY:Marketing and Revenue Strategies for Resorts
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1568789166003{margin-bottom: 0px !important;}”] \n\nHSMAI Conference about Marketing and Revenue Strategies for Resorts\nWednesday April 22nd 2020 from 9 am to 5 pm followed by drinks\, light food and networking\nMelia Palma Bay Hotel and Congress Centre\nAddress: Carrer de Felicià Fuster\, 2\, 07006 Palma\nCo-located with HITEC Europe \nJust prior to the Easter holidays HSMAI Region Europe held three different events in Palma de Mallorca\, in addition to a workshop on our global Revenue Management Certification\, all of which encouraged a repetition.\nCo located with our partner HITEC\, therefore\, we will return to Palma next year. The dates are set to April the 21st – 23rd 2020\, where\, amongst other things\, we will introduce a completely new conference held by HSMAI Region Europe on April 22nd\, focusing on Marketing and Revenue Strategies for Resorts.\n  \n[/vc_column_text][vc_gmaps link=”#E-8_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”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/marketing-and-revenue-strategies-for-resorts/
LOCATION:MELIÃ PALMA BAY & Palau de Congressos · Palma
CATEGORIES:Marketing,Revenue
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200422T100000
DTEND;TZID=Europe/Amsterdam:20200422T170000
DTSTAMP:20260405T051438
CREATED:20200229T101221Z
LAST-MODIFIED:20200422T145733Z
UID:10000636-1587549600-1587574800@global.hsmai.org
SUMMARY:Postponed due to COVID-19: The HSMAI Day Spain in partnership with Mirai and The Hotels Network
DESCRIPTION:Postponed due to COVID-19\nWednesday April 22nd 2020 from 9 am to 5 pm followed by drinks and networking\n\n\nVenue TBC\n\nAbout The HSMAI Day \nThe HSMAI Day is a full day program meant to give you and your team an overview of what is going on in the industry. Trends\, numbers and updates you need – and topics that HSMAI believes are important that we as an industry focus on.  \nThe target group for The HSMAI Day is national and regional leaders in Marketing\, Sales\, Revenue Management\, Distribution and People & Culture.. If you are a Managing director in the hospitality and travel industry or a General Manager at a hotel: bring your management team! \n\n\n\n\n\n\n\n\nPrices to attend the conference: \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nHSMAI industry member: Free\nHSMAI vendor member: 195 Euro\nNon HSMAI industry member: 895 Euro\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n  \nPlease note that we have different pricing for HSMAI members and non-members. The tickets marked with “Industry” are for people working directly in the Hospitality Industry (hotels\, restaurants\, airlines\, car rentals\, destination companies and others)\, and the “vendor” tickets are for individuals from supplier organizations that market to the industry. \n\n\n\n\n\n\n\n\n\n\nCANCELLATION POLICY FOR DELEGATES:\nCancellations received four weeks (30 days) or more prior to the conference will receive a full refund. Cancellations received between three and two weeks prior to the conference are entitled to a 50% refund. Cancellations received within two weeks prior to the conference will not be refunded. All cancellations must be sent in writing to postbox@hsmai.eu
URL:https://global.hsmai.org/event/the-hsmai-day-spain-in-partnership-with-mirai-and-the-hotels-network/
LOCATION:Madrid\, Spain\, Madrid\, Spain
CATEGORIES:The Hsmai Day
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200422T150000
DTEND;TZID=Europe/Amsterdam:20200422T160000
DTSTAMP:20260405T051438
CREATED:20200331T131159Z
LAST-MODIFIED:20200406T134044Z
UID:10000652-1587567600-1587571200@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-10/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200429T030000
DTEND;TZID=Europe/Amsterdam:20200429T160000
DTSTAMP:20260405T051438
CREATED:20200326T121107Z
LAST-MODIFIED:20200330T130609Z
UID:10000539-1588129200-1588176000@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-4/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200429T150000
DTEND;TZID=Europe/Amsterdam:20200429T160000
DTSTAMP:20260405T051438
CREATED:20200331T131200Z
LAST-MODIFIED:20200406T134045Z
UID:10000654-1588172400-1588176000@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-11/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200505T150000
DTEND;TZID=Europe/Amsterdam:20200603T160000
DTSTAMP:20260405T051438
CREATED:20200330T130611Z
LAST-MODIFIED:20200505T155613Z
UID:10000549-1588690800-1591200000@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200506T030000
DTEND;TZID=Europe/Amsterdam:20200506T160000
DTSTAMP:20260405T051438
CREATED:20200326T121109Z
LAST-MODIFIED:20200330T130610Z
UID:10000541-1588734000-1588780800@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-5/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200506T150000
DTEND;TZID=Europe/Amsterdam:20200506T160000
DTSTAMP:20260405T051438
CREATED:20200331T131203Z
LAST-MODIFIED:20200406T134047Z
UID:10000656-1588777200-1588780800@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-12/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200512T150000
DTEND;TZID=Europe/Amsterdam:20200610T160000
DTSTAMP:20260405T051438
CREATED:20200331T131204Z
LAST-MODIFIED:20200512T162610Z
UID:10000658-1589295600-1591804800@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200513T030000
DTEND;TZID=Europe/Amsterdam:20200513T160000
DTSTAMP:20260405T051438
CREATED:20200326T121110Z
LAST-MODIFIED:20200330T130612Z
UID:10000543-1589338800-1589385600@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-6/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200513T150000
DTEND;TZID=Europe/Amsterdam:20200513T160000
DTSTAMP:20260405T051438
CREATED:20200330T130613Z
LAST-MODIFIED:20200330T130613Z
UID:10000551-1589382000-1589385600@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200513T150000
DTEND;TZID=Europe/Amsterdam:20200513T160000
DTSTAMP:20260405T051438
CREATED:20200331T131206Z
LAST-MODIFIED:20200406T134049Z
UID:10000660-1589382000-1589385600@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-13/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200519T150000
DTEND;TZID=Europe/Amsterdam:20200617T160000
DTSTAMP:20260405T051438
CREATED:20200331T131207Z
LAST-MODIFIED:20200519T165724Z
UID:10000662-1589900400-1592409600@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200520T030000
DTEND;TZID=Europe/Amsterdam:20200520T160000
DTSTAMP:20260405T051438
CREATED:20200326T121111Z
LAST-MODIFIED:20200330T130613Z
UID:10000545-1589943600-1589990400@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-7/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200520T150000
DTEND;TZID=Europe/Amsterdam:20200520T160000
DTSTAMP:20260405T051438
CREATED:20200330T130614Z
LAST-MODIFIED:20200330T130614Z
UID:10000553-1589986800-1589990400@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200520T150000
DTEND;TZID=Europe/Amsterdam:20200520T160000
DTSTAMP:20260405T051438
CREATED:20200331T131208Z
LAST-MODIFIED:20200406T134052Z
UID:10000663-1589986800-1589990400@global.hsmai.org
SUMMARY:HSMAI Europe Live Streaming
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1585641256375{margin-bottom: 0px !important;}”] \nPress here for more information\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-live-streaming-14/
CATEGORIES:Distribution,HSMAI Live,Innovation,Marketing,Revenue,Sales,Service
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20200526T150000
DTEND;TZID=Europe/Amsterdam:20200624T160000
DTSTAMP:20260405T051438
CREATED:20200331T131209Z
LAST-MODIFIED:20200526T172643Z
UID:10000664-1590505200-1593014400@global.hsmai.org
SUMMARY:The ECC PRE-CERTIFICATION
DESCRIPTION:
URL:https://global.hsmai.org/event/the-ecc-pre-certification-8/
END:VEVENT
END:VCALENDAR