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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240620
DTEND;VALUE=DATE:20240621
DTSTAMP:20260525T221738
CREATED:20240615T173010Z
LAST-MODIFIED:20240620T182921Z
UID:10001460-1718841600-1718927999@global.hsmai.org
SUMMARY:Ontario-Trends in the GDS Ecosystem & Li
DESCRIPTION:Each session focuses on exploring strategies to increase revenue within their respective contexts: one through understanding trends in GDS and the HOD Audit\, and the other through considering a grant strategy to secure funding opportunities. Whether itu2019s
URL:https://global.hsmai.org/event/ontario-trends-in-the-gds-ecosystem-li/
LOCATION:Toronto\,
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240613T100000
DTEND;TZID=Europe/London:20240613T150000
DTSTAMP:20260525T221738
CREATED:20240315T114301Z
LAST-MODIFIED:20240613T164227Z
UID:10001397-1718272800-1718290800@global.hsmai.org
SUMMARY:HSMAI Europe Think Tank | London (By Invitation Only)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716400885790{margin-bottom: 0px !important;}”] \nThink Tank – By Invitation Only\nAI in Hospitality\nLondon Thursday June 13th 2024\n📅 Date: Thursday\, June 13th\, 2024\n🕒 Time: 10:00 AM – 3:00 PM (lunch from 12 15 AM – 1 PM)\n📍 Venue: The Clermont London\, Victoria – 101 Buckingham Palace Rd\, London SW1W 0SJ \nHSMAI Europe has invited Terry Jones to kick off HSMAI’s Think Tank in London with an hour presentation to get us started. He will provide insights on transformational skills needed to lead through change and innovation. \nTerry Jones\, President\, ON\, Inc is a technology pioneer who has played a pivotal role in creating the trillion-dollar e-commerce travel industry. \nWhereas other people talk about innovation – Terry Jones lives it. Only .01% of businesses reach the elusive billion-dollar “unicorn” status\, Jones built and scaled not one but two unicorn businesses (Travelocity and Kayak). \nAs a board director for more than 20 companies\, his IPOs and exits total over $10 Billion. \nJones is a highly sought-after international speaker and a recognized global authority in the “Future of Business”\, “Disruptive Leadership”\, and “Digital Transformation.” \nHe is the author of the critically-acclaimed books\, “ON Innovation”\, “Turning on Innovation in Your Culture\, Team\, and Organization.” And Disruption OFF\, “The technological disruption coming for your company and what to do about it” \nFurthermore\, we will be joined by Josje van Dongen\, Head of Innovation & Programme Specialisations at Hotel Management School Maastricht as well as a distinguished member of the HSMAI Europe Board of Directors. Josje will be bringing her wealth of experience and expertise as she takes on the important role of moderating this upcoming Think Tank session.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/73KXD” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-think-tank-london-by-invitation-only/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/05/think-tank-1920x1080-1-ab5YdE.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240612
DTEND;VALUE=DATE:20240613
DTSTAMP:20260525T221739
CREATED:20240509T124509Z
LAST-MODIFIED:20240611T181122Z
UID:10001433-1718150400-1718236799@global.hsmai.org
SUMMARY:June Luncheon 2024
DESCRIPTION:
URL:https://global.hsmai.org/event/june-luncheon-2024/
LOCATION:Orlando\, FL\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20240607T170000
DTEND;TZID=Asia/Kolkata:20240607T193000
DTSTAMP:20260525T221739
CREATED:20240309T214318Z
LAST-MODIFIED:20240607T084056Z
UID:10001391-1717779600-1717788600@global.hsmai.org
SUMMARY:Power-Up Education & Networking – Delhi
DESCRIPTION:[vc_row][vc_column][vc_empty_space][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/12/dpu-landscape-banner-with-partners.png” image_size=”large” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”POWER-UP EDUCATION & NETWORKING DELHI” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_column_text css=”.vc_custom_1714384241264{margin-bottom: 0px !important;}”] \nFriday 07 June\, 2024 \nRegistration: from 4:30pm | Event: 5:00pm – 7:30pm \nHSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect\, learn\, and build their professional networks. \nThis is a great opportunity for marketing / digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual\, yet informative\, engaging\, and meaningful way. \nThe format for the event is 1-hour Education and 1.5-hours Networking 🥂 \nJoin us for a unique opportunity to meet your peers and engage with hotel leaders. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/06/website-banner-why-attend-commconf.png” image_size=”large”][vc_empty_space][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-education-networking-delhi/
LOCATION:Venue to be Advised – Delhi\, Asset Area 12 Hospitality District\, Aerocity\,\, New Delhi\, Delhi\, 110037\, India
CATEGORIES:Chapter Events,Networking
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/03/pu_2024_delhi_jun7-3AOcl4.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20240607T133000
DTEND;TZID=Asia/Kolkata:20240607T160000
DTSTAMP:20260525T221739
CREATED:20240309T214315Z
LAST-MODIFIED:20240607T084051Z
UID:10001390-1717767000-1717776000@global.hsmai.org
SUMMARY:India Commercial Leaders Roundtable – Delhi
DESCRIPTION:[vc_row disable_element=”yes”][vc_column][vc_column_text] \nDelhi\nIndia Commercial Leaders Roundtable \nBy invitation only \n07 June 2024 \n \nHSMAI India runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions. \nPlease contact us if you would like to be invited. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/12/dsc08483-scaled.jpg” frame_style=”single_line” title=”Ref. Image: India Commercial Leaders Roundtable\, Mumbai – 25 April 2024″ caption_location=”outside-image” align=”center”][vc_empty_space][vc_custom_heading text=”COMMERCIAL LEADERS INDIA ROUNTABLE” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_column_text css=”.vc_custom_1714382664326{margin-bottom: 0px !important;}”] \nBy Invitation Only \nFriday\, 07 June 2024 | Delhi \nHSMAI India runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions. \nPlease contact us if you would like to be invited. \n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/india-commercial-leaders-roundtable-delhi/
LOCATION:Venue to be Advised – Bangalore\, India
CATEGORIES:APAC Roundtables,Chapter Events,Events,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/03/5-commercial-leaders-jun07-delhi-IrjftS.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20240604T130000
DTEND;TZID=Asia/Singapore:20240604T143000
DTSTAMP:20260525T221739
CREATED:20240520T071111Z
LAST-MODIFIED:20240528T075540Z
UID:10001438-1717506000-1717511400@global.hsmai.org
SUMMARY:Revenue Management Essentials Classes June 4 – July 9
DESCRIPTION:Today more than ever it is essential for hoteliers across disciplines to be able to confidently navigate both the art and science of revenue optimization\, and confirm their knowledge\, experience\, and capabilities in the field. This course takes a deep dive into the fundamentals\, cross-disciplinary partnerships\, and emerging elements impacting revenue optimization. \n\nSix weekly webinar classes of 60-90 minutes each\nHSMAI CRME Study Guide “Evolving Dynamics of Revenue Management” PDF Version\nUS$75 off the cost of gaining your CRME
URL:https://global.hsmai.org/event/revenue-management-essentials-classes-june-4-july-9/
LOCATION:Virtual
CATEGORIES:Classes,Events,Revenue,Training Workshop,Virtual,Virtual Classes,Webinar
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/05/hsmai_academy_june_rev_mgmt_square-5x5H4n.tmp_-XroWOI.tmp_.jpg
ORGANIZER;CN="HSMAI Academy":MAILTO:info@hsmaiacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240604
DTEND;VALUE=DATE:20240605
DTSTAMP:20260525T221739
CREATED:20240306T034428Z
LAST-MODIFIED:20240604T171037Z
UID:10001386-1717459200-1717545599@global.hsmai.org
SUMMARY:HSMAI Minnesota: Minne-Market 2024
DESCRIPTION:In advance of HSMAI’s Commercial Strategy Conference\, come sharpen your marketing minds prior to the larger national event.
URL:https://global.hsmai.org/event/hsmai-minnesota-minne-market-2024/
LOCATION:Minneapolis/St. Paul\, MN
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240530T023000
DTEND;TZID=Europe/Amsterdam:20240530T200000
DTSTAMP:20260525T221739
CREATED:20240516T202545Z
LAST-MODIFIED:20240530T205537Z
UID:10001435-1717036200-1717099200@global.hsmai.org
SUMMARY:Planleggingsmøte | Grand Hotel Oslo
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716906204079{margin-bottom: 0px !important;}”] \nHSMAI med kraftig satsing i Norge\nTorsdag 30. mai på Grand Hotel i Oslo\nHSMAI lanserer Power Breakfast og Power-Up i Oslo\, Bergen\, Trondheim og Tromsø. \nNå kan du bli med å forme de og andre HSMAI aktiviteter for hotell\, event og reiselivsbransjen i Norge 🎉 \nVi inviterer deg til å bli med oss på det spennende møtet torsdag 30. mai\, fra kl. 14:30 til kl. 20:00 på Grand Hotel i Oslo. Først vil vi presentere våre nye initiativer\, etterfulgt av en engasjerende workshop hvor vi deler opp gruppen per aktiviteter. Og hva er bedre enn å diskutere og påvirke strategier for bransjen over deilig mat og forfriskninger? \nSett av hele ettermiddagen og kvelden fra kl 14:30. \nHer er en smakebit på noen av de spennende aktivitetene du kan være med på å forme og sette temaer: \n\nPower Breakfast\nPowerUp – kveldsarrangement\nFuture You\nConnecting Future Leaders\nMøte- og Eventbørsen\nHSMAI Awards Norge\nSales Leader Konferanse\nUlike sertifiseringer\n\n[/vc_column_text][vc_btn title=”MELD DEG PÅ HER!” color=”violet” size=”lg” align=”center” i_icon_fontawesome=”far fa-hand-point-right” css=”” button_block=”true” add_icon=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FP1OnL|target:_blank”][vc_column_text css=”.vc_custom_1713772886960{margin-bottom: 0px !important;}”]Kontakt oss på postbox@hsmai.eu for henvendelser angående medlemskap eller andre spørsmål.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713773297238{margin-bottom: 0px !important;}”] \nHSMAI søker Membership Development Managers\nEn av dem vil arbeide spesielt med Norge og må kunne flytende norsk muntlig og skriftlig.\nDu kan lese mer om det her: https://hsmai.eu/2024/02/27/job-advertisement-membership-development-managers/[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/planleggingsmote-grand-hotel-oslo/
LOCATION:Grand Hotel Oslo\, Karl Johans gate 31\, 0159\, Oslo\, Norway
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Riyadh:20240529T193000
DTEND;TZID=Asia/Riyadh:20240529T213000
DTSTAMP:20260525T221739
CREATED:20240523T104111Z
LAST-MODIFIED:20240529T104059Z
UID:10001442-1717011000-1717018200@global.hsmai.org
SUMMARY:Qahwa Wednesday
DESCRIPTION:
URL:https://global.hsmai.org/event/qahwa-wednesday-4/
LOCATION:Rosh Rayhaan by Rotana\, Olaya St\, Al Olaya\, Riyadh\, 11564\, Saudi Arabia
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/05/ksa-qw-ruh-drOgT6.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240529T150000
DTEND;TZID=Europe/Amsterdam:20240529T163000
DTSTAMP:20260525T221739
CREATED:20240229T094309Z
LAST-MODIFIED:20240529T205535Z
UID:10001384-1716994800-1717000200@global.hsmai.org
SUMMARY:Virtual: Roundtable for Senior Sales Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15211″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1715944724815{margin-bottom: 0px !important;}”] \nTopic: Future of the RFP process in our industry \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Sales in Hospitality. This roundtable will focus on the topic of Future of the RFP process in our industry\, providing insights and opening for dialogue on this very interesting topic. This roundtable is By-Invitation-Only. \n📅 Date: Wednesday\, May 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET (2:00 PM – 3:30 PM – UK time)\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Kostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board. Kostas will share his thoughts on Future of the RFP process\, setting the stage for an engaging conversation amongst the participants. Kostas will also be moderating the roundtable discussion. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders![/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”] \nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1715177130010{margin-bottom: 0px !important;}”] \nFuture of the RFP process in our industry\n[/vc_column_text][vc_column_text css=”.vc_custom_1715177085435{margin-bottom: 0px !important;}”] \nKostas Ioannidis\, Sales Director | Global Sales – Europe at IHG Hotels & Resorts and Chair of the HSMAI Europe Sales Advisory Board\nIntroduction to the topic of Future of the RFP process in our industry[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”] \nDialogue and discussions\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2Fk7NnK|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/virtual-roundtable-for-senior-sales-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/virtual-roundtable-for-senior-sales-executives-NrLBB7.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240529
DTEND;VALUE=DATE:20240530
DTSTAMP:20260525T221739
CREATED:20240521T072558Z
LAST-MODIFIED:20240529T075537Z
UID:10001439-1716940800-1717027199@global.hsmai.org
SUMMARY:ITB China
DESCRIPTION:10:00-10:10 Keynote 主题演讲：Intro to HSMAI HSMAI Stefan Wolf\, TUI Blue 介绍\n10:10-10:30 Keynote 主题演讲： Zhiketong 直客通 这个会有变更，下午确定好回复\n10:30-10:50 Keynote 主题演讲： Green Cloud 绿云\n10:50-11:30 Panel Discussion 圆桌座谈： A panel organized by Shiji 由石基组织的圆桌讨论
URL:https://global.hsmai.org/event/itb-china/
LOCATION:Shanghai World Expo and Exhibition Center\, Hall 1850 Bocheng Rd\, Pudong Shanghai\, 200126\, China
CATEGORIES:Events
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/05/itb-square-1-6qGGbo.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20240523T180000
DTEND;TZID=Europe/Athens:20240523T210000
DTSTAMP:20260525T221739
CREATED:20240327T134142Z
LAST-MODIFIED:20240523T204153Z
UID:10001409-1716487200-1716498000@global.hsmai.org
SUMMARY:Press conference for Media and Industry Professionals | Athens
DESCRIPTION:[vc_row][vc_column][mk_fancy_title font_family=”none”] \n\nPress conference for Media and Industry Professionals | Athens\n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”15298″ img_size=”medium” css=””][vc_column_text css=”.vc_custom_1716220091507{margin-bottom: 0px !important;}”]HSMAI Europe\, in partnership with the Swiss Alpine Center\, is thrilled to announce an upcoming press conference set to unfold in Athens on Thursday afternoon\, May 23. Esteemed executives\, professionals from the Greek hospitality sector\, and members of the Greek press and media are warmly invited to participate. This event promises an enlightening platform to showcase the mission and advantages of affiliating with HSMAI\, alongside insightful discussions on pivotal updates and initiatives within the hospitality sector. \n📅 Date: Thursday May 23rd\, 2024\n🕒 Time: 6:00 PM – 9:00 PM\, including drinks and networking\n📍 Venue: Athenaeum InterContinental – Athens\, Greece[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYGaed|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”25″ font_weight=”bold” font_family=”Merriweather” font_type=”google”]PROGRAM[/mk_fancy_title][vc_column_text css=”.vc_custom_1716218861595{margin-bottom: 0px !important;}”]Registration[/vc_column_text][vc_column_text css=”.vc_custom_1716218765518{margin-bottom: 0px !important;}”]Welcome and update about HSMAI Europe and what’s next in Greece\nBy Ingunn Hofseth\, President & CEO at HSMAI Europe[/vc_column_text][vc_single_image image=”11512″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280660130{margin-bottom: 0px !important;}”]Introduction to the various global HSMAI certification opportunities\nBy Frederic Toitot\, Founder and Managing Director at Hotel Games member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board.[/vc_column_text][vc_single_image image=”14657″ img_size=”120×120″ style=”vc_box_border_circle” border_color=”violet” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716218852503{margin-bottom: 0px !important;}”]Discussion\nAn interactive discussion with the audience\, moderated by Frederic Toitot\, with the following panel members:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”14470″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716278282340{margin-bottom: 0px !important;}”] \nDimitris Manikis\nPresident EMEA at Wyndham Hotels & Resorts and member of the Board of Directors of HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15368″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716217979428{margin-bottom: 0px !important;}”] \nKostas Ioannidis\nSales Director\, Global Sales Europe\, at IHG Hotels & Resorts and Sales Advisory Board Chair for HSMAI Europe \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”15376″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716219031584{margin-bottom: 0px !important;}”] \nSybil Hofmann\nPresident of International Programs at the Swiss Alpine Center \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”15375″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716218241136{margin-bottom: 0px !important;}”] \nNikos Giokas\nBusiness Development Director EMEA at Plusgrade \n[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”14657″ img_size=”120×120″ alignment=”center” style=”vc_box_border_circle” border_color=”violet” css=””][vc_column_text css=”.vc_custom_1716280644459{margin-bottom: 0px !important;}”] \nFrederic Toitot\nModerator\nFounder and Managing Director at Hotel Games and member and past chair of the HSMAI Europe Revenue Optimisation Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1716217766953{margin-bottom: 0px !important;}”]Followed by Networking\, food and drinks[/vc_column_text][vc_column_text css=”.vc_custom_1713787250396{margin-bottom: 0px !important;}”]For questions\, please contact us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/press-conference-for-media-and-industry-professionals-athens/
LOCATION:Athenaeum Intercontinental\, Leof. Andrea Siggrou 89-93\, Athina\, 117 45\, Greece
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/athen-q61H0r.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240516T183000
DTEND;TZID=UTC:20240516T203000
DTSTAMP:20260525T221739
CREATED:20240216T195906Z
LAST-MODIFIED:20240516T101053Z
UID:10001374-1715884200-1715891400@global.hsmai.org
SUMMARY:Thirsty Thursday
DESCRIPTION:[vc_row][vc_column][vc_column_text]Thirsty Thursdays in the UAE \nHotel Members: AED75 | Hotel Non Members: AED125\nEach includes 2 thirst quenching refreshments and nibble[/vc_column_text][vc_btn title=”Register Now” color=”violet” css=”” link=”url:https%3A%2F%2Fhsmaime.org%2Fproduct%2Fttdxb%2F|title:Flair%205%20The%20Ritz-Carlton%20DIFC|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/thirsty-thursday-10/
LOCATION:Flair 5 The Ritz-Carlton DIFC\, DIFC\, Dubai\, United Arab Emirates
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/tt-2024-1200x1200-1-9KgxhI.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240516T140000
DTEND;TZID=UTC:20240516T180000
DTSTAMP:20260525T221739
CREATED:20240306T222802Z
LAST-MODIFIED:20240516T101052Z
UID:10001387-1715868000-1715882400@global.hsmai.org
SUMMARY:Executive Roundtable by Invitation only
DESCRIPTION:Revenue Optimization Executive Roundtables provide an exclusive platform for senior hotel leaders\, specifically those overseeing sales\, marketing\, or revenue optimization. Limited to a select group of 12-15 executives from distinguished hotel brands\, management companies\, and ownership groups\, these roundtables facilitate the exchange of thought leadership content.
URL:https://global.hsmai.org/event/executive-roundtable-by-invitation-only/
LOCATION:The Ritz-Carlton\, Dubai International Financial Centre\, DIFC\, off - Sheikh Zayed Rd\, Dubai\, United Arab Emirates
CATEGORIES:Roundtable
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/1200-x-1200-IJgyJe.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240516
DTEND;VALUE=DATE:20240517
DTSTAMP:20260525T221739
CREATED:20240229T022539Z
LAST-MODIFIED:20240516T125642Z
UID:10001383-1715817600-1715903999@global.hsmai.org
SUMMARY:Darts and Dialogue: Networking
DESCRIPTION:Join Us and Hit the Bullseye with your Connections: Networking where every Conversation is on Target
URL:https://global.hsmai.org/event/darts-and-dialogue-networking-for-preci/
LOCATION:Las Vegas\, NV\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240513T130000
DTEND;TZID=Europe/Amsterdam:20240513T160000
DTSTAMP:20260525T221739
CREATED:20240327T134142Z
LAST-MODIFIED:20240512T195621Z
UID:10001408-1715605200-1715616000@global.hsmai.org
SUMMARY:Roundtable for Senior Commercial Leaders | Frankfurt
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713430441911{margin-bottom: 0px !important;}”] \n\nTopic: The Future of MICE Data (By Invitation Only)\nJoin us for a state-of-the-art Roundtable for Senior Management in Sales\, Revenue\, and IT Systems & Programs. \nAll hotels and hotel chains facing the same challenges in the fast-growing digital MICE market. This impacts the areas of total account management\, total revenue management and on the IT infrastructure behind all systems. Discuss and identify new opportunities and how hotels can improve their systems to find common industry MICE standards for the future. \n📅 Date: Monday May 13rd\, 2024\n🕒 Time: 1:00 PM – 4:00 PM (lunch from 1-2 PM)\n📍 Venue: Sofitel Frankfurt Opera – Frankfurt\, Germany \nThis by-invitation-only roundtable will delve into the topic of Creating a MICE market data culture. \nThis Roundtable is sponsored by MICEview and Amadeus \n  \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/exVoo” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/roundtable-for-senior-commercial-leaders-frankfurt/
LOCATION:Frankfurt\, Germany\, Germany
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/virtual-roundtable-for-senior-commercial-leaders-FmLosD.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240513T110000
DTEND;TZID=UTC:20240513T140000
DTSTAMP:20260525T221739
CREATED:20240406T041418Z
LAST-MODIFIED:20240512T092852Z
UID:10001419-1715598000-1715608800@global.hsmai.org
SUMMARY:KSA Power Brunch
DESCRIPTION:Reasons to join us at KSA Power Brunch: \n🔹 Connect with fellow hoteliers and hospitality professionals from various sectors\, including commercial roles\, sales\, marketing\, and revenue optimization executives.\n🔹 Dive into an interactive session where you can pose questions\, share insights\, and participate in dynamic discussions. It’s your chance to gain valuable perspectives and build meaningful connections.\n🔹 Don’t miss out on this unique opportunity to enhance your network and stay abreast of the latest trends in the industry.\n🔹 Enjoy a delectable brunch
URL:https://global.hsmai.org/event/ksa-power-brunch/
CATEGORIES:Networking
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/04/2-cities-en-zKgszM.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Seoul:20240509T150000
DTEND;TZID=Asia/Seoul:20240509T180000
DTSTAMP:20260525T221739
CREATED:20240214T181327Z
LAST-MODIFIED:20240326T225708Z
UID:10001373-1715266800-1715277600@global.hsmai.org
SUMMARY:Korea General Managers Roundtable – Seoul
DESCRIPTION:Seoul\nKorea General Managers Roundtable \nBy invitation only \n09 May 2024 \n \nHSMAI Korea runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.  Please contact us if you would like to be invited.
URL:https://global.hsmai.org/event/korea-general-managers-roundtable-seoul/
LOCATION:Venue To be Advised – Seoul\, Seoul\, Korea\, Republic of
CATEGORIES:APAC Roundtables,Chapter Events,Events,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/4-general-managers-may09-seoul-Uep6Lt.tmp_.jpg
ORGANIZER;CN="HSMAI Korea":MAILTO:info@hsmai-asia.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20240509T150000
DTEND;TZID=Asia/Singapore:20240509T173000
DTSTAMP:20260525T221739
CREATED:20240214T181324Z
LAST-MODIFIED:20240509T055722Z
UID:10001372-1715266800-1715275800@global.hsmai.org
SUMMARY:APAC Chief Sales & Marketing Officers Roundtable – Singapore
DESCRIPTION:Singapore\nAPAC Chief Sales & Marketing Officers Roundtable \nBy invitation only \n09 May 2024 \n \nHSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.  Please contact us if you would like to be invited. \nThis Roundtable is being combined with Revenue Optimisation Conference that enables Hoteliers and Hotel Partners to discuss and work collaboratively on industry issues.
URL:https://global.hsmai.org/event/apac-chief-sales-marketing-officers-roundtable-singapore/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:APAC Roundtables,Events,Marketing,Roundtable,Sales
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/b1-roundtable-square-csmo-may-rLwFMi.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20240509T123000
DTEND;TZID=Asia/Singapore:20240509T143000
DTSTAMP:20260525T221739
CREATED:20240214T181320Z
LAST-MODIFIED:20240509T055720Z
UID:10001371-1715257800-1715265000@global.hsmai.org
SUMMARY:APAC Chief Revenue Officers Roundtable – Singapore
DESCRIPTION:Singapore\nAPAC Chief Revenue Officers Roundtable \nBy invitation only \n09 May 2024 12:30pm – 2:30pm \nHSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.  Please contact us if you would like to be invited. \nThis Roundtable is being combined with Revenue Optimisation Conference that enables Hoteliers and Hotel Partners to discuss and work collaboratively on industry issues.
URL:https://global.hsmai.org/event/apac-chief-revenue-officers-roundtable-singapore/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:APAC Roundtables,Events,Revenue,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/b2-roundtable-square-cro-may-hXx3wU.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240509
DTEND;VALUE=DATE:20240510
DTSTAMP:20260525T221739
CREATED:20240209T235540Z
LAST-MODIFIED:20240509T124506Z
UID:10001364-1715212800-1715299199@global.hsmai.org
SUMMARY:FRANK W. BERKMAN TOURISM ACHIEVEMENT AWA
DESCRIPTION:Black Tie Gala recognizing NYC’s best and the brightest in hospitality.
URL:https://global.hsmai.org/event/frank-w-berkman-tourism-achievement-awa-2/
LOCATION:New York\, NY\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240508
DTEND;VALUE=DATE:20240510
DTSTAMP:20260525T221739
CREATED:20240214T181315Z
LAST-MODIFIED:20240508T054536Z
UID:10001370-1715126400-1715299199@global.hsmai.org
SUMMARY:Revenue Optimisation Conference
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1701844400436{margin-bottom: 0px !important;}”] \n\n\nFor over 20 years\, HSMAI has been bringing industry professionals together for marketing and revenue optimization conferences\, leading the way for education\, insights\, connections\, and inspiration in these dynamic fields with events created by hoteliers for hoteliers.  \nNetwork with game-changing industry leaders and frontrunners. The speakers come alive from a curated collection of industry thought-leaders. \nOur Advisory Board plays a key role in laying the foundation for the program every year. These industry leaders help us curate a comprehensive conversation that covers all hospitality commercial disciplines and encourages dialogue that brings forth innovative propositions for the trade. \nHaven’t attended ROC before\, here’s a sneak peek at the stellar speaker lineup from 2023\n\n\nWith powerful educational and networking opportunities\,  \nthis is the can’t-miss conference of the year! \n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/revenue-optimisation-conference/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:Revenue
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/roc_300x300_sing_2024_e-fwbDu6.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240508
DTEND;VALUE=DATE:20240509
DTSTAMP:20260525T221739
CREATED:20240423T102558Z
LAST-MODIFIED:20240508T124233Z
UID:10001425-1715126400-1715212799@global.hsmai.org
SUMMARY:May Luncheon 2024
DESCRIPTION:
URL:https://global.hsmai.org/event/may-luncheon-2024/
LOCATION:Orlando\, FL\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240611
DTSTAMP:20260525T221739
CREATED:20240312T044459Z
LAST-MODIFIED:20240507T122935Z
UID:10001392-1715040000-1718063999@global.hsmai.org
SUMMARY:Hotel Revenue Optimization Essentials
DESCRIPTION:Hotel Revenue Optimization Essentials
URL:https://global.hsmai.org/event/hotel-revenue-optimization-essentials-58/
LOCATION:Online Web Series\, NA
CATEGORIES:Nationalevents
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240508
DTSTAMP:20260525T221739
CREATED:20240502T113000Z
LAST-MODIFIED:20240507T122939Z
UID:10001430-1715040000-1715126399@global.hsmai.org
SUMMARY:Members Only Networking Event
DESCRIPTION:Members Only Networking Event
URL:https://global.hsmai.org/event/members-only-networking-event-2/
LOCATION:Tysons\, VA
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240508
DTSTAMP:20260525T221739
CREATED:20240207T234154Z
LAST-MODIFIED:20240507T122935Z
UID:10001361-1715040000-1715126399@global.hsmai.org
SUMMARY:HSMAI Minnesota: Sales Summit 2024
DESCRIPTION:Spend the afternoon with HSMAI-Minnesota and learn what is new and trending in the world of hospitality sales.
URL:https://global.hsmai.org/event/hsmai-minnesota-sales-summit-2024/
LOCATION:Minneapolis/St. Paul\, MN
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240429T150000
DTEND;TZID=Europe/Amsterdam:20240429T163000
DTSTAMP:20260525T221739
CREATED:20240222T082833Z
LAST-MODIFIED:20240429T181331Z
UID:10001379-1714402800-1714408200@global.hsmai.org
SUMMARY:Virtual: Roundtable for Senior Revenue Management Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15217″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1714138262558{margin-bottom: 0px !important;}”] \nTopic: Creating a Total Revenue Management (TRM) Culture \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Revenue Management in Hospitality. This event will focus on the topic of Creating a Total Revenue Management (TRM) Culture\, providing insights and opening for dialogue on strategies for revenue optimization in the hospitality industry. This roundtable is By-Invitation-Only. \n📅 Date: Monday\, April 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Pär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board. Pär will share his thoughts on Total Revenue Culture\, setting the stage for an engaging conversation amongst the participants. This part will be moderated by Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders and explore the topic of Creating a Total Revenue Management (TRM) Culture.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”] \nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136453319{margin-bottom: 0px !important;}”] \nCreating a Total Revenue Management (TRM) Culture\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138374886{margin-bottom: 0px !important;}”] \nPär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board\nIntroduction to the topic of Creating a Total Revenue Management (TRM) Culture[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”] \nDialogue and discussions\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138420204{margin-bottom: 0px !important;}”] \nShumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\nModerating and leading the discussion on the topic of today\, kickstarted by Pär Augustsson.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/virtual-roundtable-for-senior-revenue-management-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/virtual-roundtable-for-senior-revenue-management-executives-ksgzxP.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240425T180000
DTEND;TZID=Europe/Amsterdam:20240425T210000
DTSTAMP:20260525T221739
CREATED:20240205T062607Z
LAST-MODIFIED:20240425T174356Z
UID:10001357-1714068000-1714078800@global.hsmai.org
SUMMARY:Connecting Future Leaders | London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713968718464{margin-bottom: 0px !important;}”] \n\nWelcome to Connecting Future Leaders!\nTopic: Guest Satisfaction and Loyalty\nJoin us for an exclusive glimpse into the remarkable journey of Franck Arnold\, the esteemed Managing Director & Regional Vice-President at the Savoy Hotel in London\, as he shares insights on his inspiring career path in the hospitality industry and offers invaluable wisdom and inspiration to professionals in the hospitality sector. \n📅 Date: Thursday\, 25th April\n🕒 Time: 18:00 – 21:00\n📍 Venue: The Savoy Hotel\, London\n🏢 Address: Strand\, London WC2R 0EZ\, UK \nConnecting Future Leaders\, an event for young talents and leaders in the hotel\, event\, and travel industry. Our aim is to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under. \nAgenda:\n\n18:00 – 18:30: Registration and mingling\n18:30 – 18:40: Welcome by Chris Keates\, Account Director at IHG Hotels & Resorts and member of the HSMAI Europe Rising Leaders Council\n18:40 – 19:10: Chris Keates in dialogue with Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London including Q&A with the audience \n19:20 – 19:50: Panel debate about Guest Satisfaction and Loyalty with Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\, Debra Patterson\, Director Quality and Sustainability at The Savoy Hotel in London\, Scott Jakins\, GM at Staybridge Suite London Vauxhall and Frank X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London. The panel debate will be moderated by Terence Baker\, News editor\, Europe\, Middle East & Africa at Hotel News Now\n19:50 – 20:00: Kahoot and prize\n20:00 – 21:00: Mingling and Afterwork\n\n[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYxlB5%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1713439044327{margin-bottom: 0px !important;}”] \nAttendance:\nParticipation is free of charge\, and for HSMAI Members. Each participant will receive two drink vouchers\, and light refreshments and snacks will be served. \nIf you’re with an industry company that is not yet a member of HSMAI\, you are still welcome to sign up and join this first event in London. Please reach out to us at postbox@hsmai.eu for info about membership. Vendors have to be members to join.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713263786011{margin-bottom: 0px !important;}”] \nSpeakers:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/franck-arnold.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852536113{margin-bottom: 0px !important;}”] \nFranck X. Arnold\nManaging Director & Regional Vice-President\nThe Savoy Hotel in London \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712852621701{margin-bottom: 0px !important;}”]Franck Arnold has thirty years in the hospitality industry and brings a wealth of experience from working for well-known luxury brands and independent hotels in North America and Europe. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic\, remaining true to its heritage as the home of luxurious innovation in the UK. \nFranck began his journey into hospitality attending the Hotel School of Strasbourg (France)\, earning a Hotel Management and Culinary Arts degree\, followed by a Masters in Hotel Administration from IMHI Cornell-ESSEC (Paris) and his M.B.A from Henley Management College (UK). \nFranck’s entrance to the industry began with InterContinental Hotel’s Corporate Management Training Program. His roles included Assistant Restaurant Manager\, Rooms Division Manager Trainee\, Assistant Director of Food and Beverage and Executive Assistant Manager. During his thirteen years with IHG\, these leadership positions had Franck moving from Paris\, to London\, to Athens\, to Brussels and on to Madrid\, all prior to moving to North America where he served as Hotel Manager at the Barclay Intercontinental in New York. Franck then went on to join The Four Seasons Chicago as Hotel Manager before taking the role of Managing Director of the exquisite Jefferson hotel in Washington\, DC. He then moved his family back across the Atlantic to Edinburgh Scotland where he was General Manager of The Balmoral\, a five-star iconic Rocco Forte Hotel for five years. During his time at The Balmoral Franck became a Master Innholder and was given the Freedom of The City of London. \nIn 2016\, Franck took on the role of General Manager at The Ritz-Carlton\, Toronto\, where he was awarded the Forbes Five-Star every year from 2016\, and received the humanitarian award from the Hotel Association of Canada in 2018.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1713265652965{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/098e60cdc92949ecb65c5098036b038a_e8e0bf1ff069fd526ec4bb719029b654.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713264298150{margin-bottom: 0px !important;}”] \nShumi Khan\nSVP Business Intelligence & Revenue Management Accor Hotels\nChair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713265642131{margin-bottom: 0px !important;}”]Shumi brings a wealth of experience in the field of analytics from previous roles across multiple industries. Within the hospitality sector she has worked in the revenue and analytics space at JAC Travel and Expedia. \nShe has many years of experience of addressing business problems and taking actionable recommendations gained through a combination of consulting and in-house roles within industry covering areas such as pricing\, loyalty\, innovation\, new market evaluation\, M&A advisory and digital migration. \nHighly numerate with the ability to use analytical tools and techniques in order to make sense of data and drive business strategy. Strong communication skills and commercially focused. Experienced at leading teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/debra-black-and-white.png” image_diameter=”150″][vc_column_text css=”.vc_custom_1713342037257{margin-bottom: 0px !important;}”] \nDebra Patterson\nDirector of Quality and Sustainability\nThe Savoy \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713342044507{margin-bottom: 0px !important;}”]Debra Patterson has been part of The Savoy family for over 27 years and is the driving force behind the hotel’s journey to significantly reduce its environmental impact. \nJoining as assistant to the Regional General Manager in 1997\, Debra has progressed her career to a Director level role that combines both quality and sustainability to support the hotel’s goals. \nDemonstrating a true passion for sustainability in hospitality\, Debra has overseen the implementation of a diverse range of innovative and creative initiatives that have attracted national and international industry recognition for The Savoy; notably Virtuoso Best of the Best Award: Sustainable Tourism Leadership Hotel; European Hospitality Awards ‘Green Hotel of the Year’. \nWhilst ensuring sustainability remains a core value at The Savoy\, Debra’s role crosses over into the guest experience as she works with her team to oversee the regular in depth analysis of quality performance\, with the sole focus on guest satisfaction and delivering a standard of excellence that is never compromised. Debra is also responsible for driving The Savoy’s efforts to retain its Forbes five-star status each year\, overseeing the extensive and meticulous training required across departments to continuously achieve this accolade. \nDebra herself was named as one of the 50 Most Influential People in British Luxury in The Walpole Power List 2020 for her contribution to the development of Walpole’s Luxury Sustainability Manifesto and sustainable work.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/scott-jakins.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713991914900{margin-bottom: 0px !important;}”] \nScott Jakins\nGeneral Manager\nStaybridge Suites London Vauxhall \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713993184739{margin-bottom: 0px !important;}”]Award Winning General Manager with a wealth of experience in managing multiple brands for both IHG\, Hilton & Taj Hotels & Resorts.  Having worked for LGH\, Ambridge Hotels UK and now Cycas Hospitality\, Scott has extensive operational knowledge of franchise operations and the relationship between owners\, management companies and brands. Scott has had experience in managing IHG brands Crowne Plaza\, Holiday Inn & Staybridge Suites. In his current role he oversees the operation of the Staybridge Suites London – Vauxhall\, which is the top ranked property for Guest Love across all brands in the UK & I YTD 2024 and maintains its position as the highest ranked IHG hotel in London for the past 16 months.  Furthermore\, Scott’s position is Cycas supports the groups overall portfolio of 8 IHG properties across Europe. In April 2024\, Scott received the IHG Owners Impact Award – Leadership\, for outstanding contribution to Ownership Relations and overall hotel performance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/03/terence-baker-1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713968487279{margin-bottom: 0px !important;}”] \nTerence Baker\nNews editor\, Europe\, Middle East & Africa\nHotel News Now \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713968474200{margin-bottom: 0px !important;}”]The panel discussion will be moderated by Terence Baker\, an accomplished journalist and editor with over 20 years of expertise in the hospitality industry. He is currently the News Editor\, Europe\, Middle East & Africa at Hotel News Now\, renowned for his insightful coverage of the latest industry trends and market insights. Terence is an engaging speaker\, with a talent for breaking down complex topics into accessible and informative presentations. He is passionate about sharing his knowledge and insights to help others gain a deeper understanding of the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/chris-keates.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852659867{margin-bottom: 0px !important;}”] \nChris Keates\nAccount Director at IHG Hotels & Resorts\nMember of the HSMAI Europe Rising Leaders council \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712853791441{margin-bottom: 0px !important;}”]Chris Keates is an Account Director at IHG Hotels & Resorts and a member of the HSMAI Europe Rising Leaders council. Named HSMAI Europe Young Talent of the Year 2021. Chris has a a proven track record in sales\, operations\, and MICE & Corporate Sales\, furthermore Chris is adept at navigating the complexities of the industry. Holding a BA (Hons) in Corporate Event and Conference Management with a focus on Events Management from Bucks New University\, Chris is well-equipped to drive success in any venture he undertakes. With his passion for excellence and dedication to professional growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/connecting-future-leaders-london/
LOCATION:London\, United Kingdom
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DTSTART;TZID=Asia/Kolkata:20240425T170000
DTEND;TZID=Asia/Kolkata:20240425T193000
DTSTAMP:20260525T221739
CREATED:20230819T215725Z
LAST-MODIFIED:20240425T032559Z
UID:10001229-1714064400-1714073400@global.hsmai.org
SUMMARY:Power-Up Education & Networking – Mumbai
DESCRIPTION:[vc_row][vc_column][vc_empty_space][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/07/mpu-landscape-banner-2-scaled.jpg” image_size=”full” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”POWER-UP EDUCATION & NETWORKING MUMBAI” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1713528843239{margin-bottom: 0px !important;}”] \nThursday 25 April\, 2024 | Taj Lands End\, Mumbai \nRegistration: from 4:30pm | Event: 5:00pm – 7:30pm \nHSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect\, learn\, and build their professional networks. \nThis is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual\, yet informative\, engaging\, and meaningful way. \nThe format for the event is 1 hour Education and 1 hour Networking. 🥂 \nJoin us for a unique opportunity to meet your peers and engage with hotel leaders. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”32″][vc_custom_heading text=”POWER-UP SPEAKERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][mk_employees column=”2″ rounded_image=”false” grayscale_image=”false” count=”2″ description=”false” employees=”22871\, 7195″][/vc_column][/vc_row][vc_row][vc_column][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/06/website-banner-why-attend-commconf.png” image_size=”large” frame_style=”single_line” align=”center”][vc_empty_space][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_btn title=”For questions or assistance contact us” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center”][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_custom_heading text=”AGENDA” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_tta_accordion title_tag=”p” section_title_tag=”h5″ style=”flat” color=”green” spacing=”1″ gap=”10″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Agenda 1″ tab_id=”1705118958724-0697cca6-4808″][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_custom_heading text=”VENUE” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1708320301605{margin-bottom: 0px !important;}”] \nSofitel BKC\, Mumbai \nBandra Kurla Complex\, Mumbai – 400051\, Maharashtra \n[/vc_column_text][vc_empty_space][vc_custom_heading text=”SPEAKERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees rounded_image=”false” grayscale_image=”false” description=”false”][vc_custom_heading text=”PARTNERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees rounded_image=”false” grayscale_image=”false” description=”false”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-education-networking-mumbai/
LOCATION:Venue To be Advised – Mumbai\, Mumbai\, India
CATEGORIES:Chapter Events,Networking
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BEGIN:VEVENT
DTSTART;TZID=UTC:20240424T190000
DTEND;TZID=UTC:20240424T210000
DTSTAMP:20260525T221739
CREATED:20240406T041340Z
LAST-MODIFIED:20240424T072642Z
UID:10001418-1713985200-1713992400@global.hsmai.org
SUMMARY:Qahwa Wednesday
DESCRIPTION:Reasons to join us at KSA Qahwa Wednesday: \n🔹 Engaging in conversations with industry leaders\n🔹 Exciting opportunities to expand your network\n🔹 Delicious refreshments to fuel your networking journey\n🔹 And of course\, a warm and welcoming atmosphere that fosters meaningful connections
URL:https://global.hsmai.org/event/qahwa-wednesday-3/
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/04/qw-apr-banner1-1200x1200-1-ytEhhe.tmp_.png
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