BEGIN:VCALENDAR VERSION:2.0 PRODID:-//HSMAI Global - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://global.hsmai.org X-WR-CALDESC:Events for HSMAI Global REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20190331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20191027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20201025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20210328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20211031T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20220327T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20221030T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/Berlin BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20201025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20210328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20211031T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20220327T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20221030T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20201025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20210328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20211031T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20220327T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20221030T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20200101T000000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Asia/Dubai BEGIN:STANDARD TZOFFSETFROM:+0400 TZOFFSETTO:+0400 TZNAME:+04 DTSTART:20200101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200701T140000 DTEND;TZID=Europe/Amsterdam:20200701T183000 DTSTAMP:20260404T034929 CREATED:20200122T064127Z LAST-MODIFIED:20200701T185542Z UID:10000630-1593612000-1593628200@global.hsmai.org SUMMARY:Postponed: CURATE – THE EXECUTIVE INSIGHTS FORUM DESCRIPTION:[vc_row][vc_column][vc_column_text] \n\nCURATE – THE EXECUTIVE INSIGHTS FORUM\nFor HSMAI Executive Members only\nWednesday July 1st 2020 in Berlin\n14.00 – 18.30 followed by dinner and networking\n“Leadership in Changing Times”\nWith great pleasure HSMAI Region Europe would like to invite HSMAI Executive Members to attend the fifth biannual Curate. \nTo RSVP for yourself or the delegate from your organization\, sign up here.\nBecause this is an invitation-only event\, we want to make you aware that we will consider each sign-up separately. \n\n[/vc_column_text][vc_gmaps link=”#E-8_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”][/vc_column][/vc_row] URL:https://global.hsmai.org/event/curate-the-executive-insights-forum-6/ LOCATION:Berlin CATEGORIES:Curate ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200702T090000 DTEND;TZID=Europe/Amsterdam:20200702T170000 DTSTAMP:20260404T034929 CREATED:20200403T131352Z LAST-MODIFIED:20200702T185557Z UID:10000667-1593680400-1593709200@global.hsmai.org SUMMARY:Postponed: HSMAI Region Europe Leadership day in Berlin DESCRIPTION:HSMAI Region Europe Leadership day 2020 in Berlin\nBy invitation only just for Advisory Board member from the industry and some of our sponsors\nMore information to come!\n  \nPhoto taken by Cameo Photography URL:https://global.hsmai.org/event/hsmai-region-europe-leadership-day-in-berlin/ LOCATION:Berlin CATEGORIES:Leadership Day END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200715T120000 DTEND;TZID=Europe/Amsterdam:20200715T130000 DTSTAMP:20260404T034929 CREATED:20200624T182559Z LAST-MODIFIED:20200715T191151Z UID:10000680-1594814400-1594818000@global.hsmai.org SUMMARY:HSMAI Europe Webinar: The all-new Customer Journey – an expert outlook on coming challenges and opportunities DESCRIPTION:[vc_row][vc_column][vc_column_text] \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1593086862686{margin-bottom: 0px !important;}”] \nJoin us for our webinar on Wednesday July 15th from 12pm -1pm CEST. Leading industry experts will share key data on European market developments and first-hand insight on new challenges and opportunities in views of the fast-changing Customer Journey. Sign up today for a free-of-charge participation.\n  \nMonique Jaspers-Wijn\, Global Head Data Insights & Digital Media\, Travelport and Chair of HSMAI Region Europe Customer and Distribution Advisory Board will welcome and introduce the moderator and panelists. \n\n\n\n\n\n\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1593087756340{margin-bottom: 0px !important;}”]The moderator for the webinar will be Sascha Dalig. He is a Hotel Operations Expert and Keynotespeaker. \n  \nThe key take-aways of this session will be: \nBusiness – What do you think will come back first? And Why? And possibly When? \n\nInternational vs Domestic? Leisure vs Business?\n\nCustomer behaviour – How do you see change in the future? \n\nOTA’s? Wholesalers? FIT? Travel Agents? Direct? Etc\n\nClients expectations – How do you see the customer expectations change? \n\nAwareness? Content? Cleanliness? Confidence? Trust?\n\nCommunication – How do see yourself interacting during the different touchpoints with the customer? \n\nSearch? Book? Pre-trip? During-trip? Post-trip?\n\n\nHow do expect to leverage technology during the different touchpoints of the customer journey?\n\nSuccess  – What does ‘Good’ look like? \n\nResults? Customer Experience?\n\nTechnology- How do you expect to leverage technology during the different touchpoints of the customer journey?[/vc_column_text][vc_column_text css=”.vc_custom_1592480771106{margin-bottom: 0px !important;}”] \nThe panelists:\n[/vc_column_text][vc_column_text css=”.vc_custom_1592482106523{margin-bottom: 0px !important;}”]Jonathan Liu\, Director of Revenue Strategy & Marketing Operations\, GLH Hotels[/vc_column_text][vc_column_text css=”.vc_custom_1592482124848{margin-bottom: 0px !important;}”]Sally Richards\, Managing Director\, RaspberrySky Services Limited[/vc_column_text][vc_column_text css=”.vc_custom_1592988892339{margin-bottom: 0px !important;}”]Suzie Thompson\, Vice President Commercial (Marketing & Brand Strategy\, Sales\, Revenue Management)\,Red Carnation Hotels – part of the TTC family of brands[/vc_column_text][vc_separator][vc_column_text css=”.vc_custom_1592993169275{margin-bottom: 0px !important;}”] \nEurope Markets\nMark Haywood\, Senior Vice President – Europe\, North Africa\, The Caucuses\, & Brazil at RateGain Technologies and member of HSMAI Region Europe Customer and Distribution Advisory Board will also be sharing  some data around Europe Markets.[/vc_column_text][vc_column_text css=”.vc_custom_1592993220312{margin-bottom: 0px !important;}”]Michael Hucho\, Management Expert & Independent Consultant and member of HSMAI Region Europe Customer and Distribution Advisory Board will close the session with a short recap of the day[/vc_column_text][vc_column_text css=”.vc_custom_1592989607580{margin-bottom: 0px !important;}”] \nRegister here:\n[/vc_column_text] \n\n\n\nName*\n\n \n First\n \n \n Last\n \n\nCompany*\n\n\nTitle*\n\n\nEmail*\n\n\n\n\n\n jQuery(document).bind(‘gform_post_render’\, function(event\, formId\, currentPage){if(formId == 9) {} } );jQuery(document).bind(‘gform_post_conditional_logic’\, function(event\, formId\, fields\, isInit){} ); jQuery(document).ready(function(){jQuery(document).trigger(‘gform_post_render’\, [9\, 1]) } ); [/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-webinar-what-does-the-new-customer-journey-look-like-what-opportunities-will-that-give-you/ CATEGORIES:Distribution,People END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200910T090000 DTEND;TZID=Europe/Amsterdam:20200910T110000 DTSTAMP:20260404T034929 CREATED:20200622T182544Z LAST-MODIFIED:20200811T205535Z UID:10000676-1599728400-1599735600@global.hsmai.org SUMMARY:Brand Strategy sessions DESCRIPTION: URL:https://global.hsmai.org/event/brand-strategy-sessions/ CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200916T150000 DTEND;TZID=Europe/Amsterdam:20200916T160000 DTSTAMP:20260404T034929 CREATED:20200812T205622Z LAST-MODIFIED:20200916T231420Z UID:10000694-1600268400-1600272000@global.hsmai.org SUMMARY:By invitation only: HSMAI Europe CHRO Executive Roundtable DESCRIPTION:HSMAI Region Europe in cooperation with HSMAI Foundation would like to invite you to attend a complimentary by-invitation-only virtual Executive Roundtable exclusively for Chief Human Resource Officers from hotel companies.\n\n\n\n\nWednesday the 16th of September at 3 PM CET\n\nPress here for more information URL:https://global.hsmai.org/event/by-invitation-only-hsmai-europe-chro-executive-roundtable/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200917T090000 DTEND;TZID=Europe/Amsterdam:20200917T110000 DTSTAMP:20260404T034929 CREATED:20200622T182545Z LAST-MODIFIED:20200811T205536Z UID:10000678-1600333200-1600340400@global.hsmai.org SUMMARY:Brand Strategy sessions DESCRIPTION: URL:https://global.hsmai.org/event/brand-strategy-sessions-2/ CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20200924T090000 DTEND;TZID=Europe/Amsterdam:20200924T110000 DTSTAMP:20260404T034929 CREATED:20200626T182546Z LAST-MODIFIED:20200811T205537Z UID:10000682-1600938000-1600945200@global.hsmai.org SUMMARY:Brand Strategy sessions DESCRIPTION: URL:https://global.hsmai.org/event/brand-strategy-sessions-3/ CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201001T090000 DTEND;TZID=Europe/Amsterdam:20201001T110000 DTSTAMP:20260404T034929 CREATED:20200703T185830Z LAST-MODIFIED:20200811T205538Z UID:10000684-1601542800-1601550000@global.hsmai.org SUMMARY:Brand Strategy sessions DESCRIPTION: URL:https://global.hsmai.org/event/brand-strategy-sessions-4/ CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201008T090000 DTEND;TZID=Europe/Amsterdam:20201008T110000 DTSTAMP:20260404T034929 CREATED:20200710T191201Z LAST-MODIFIED:20200811T205541Z UID:10000688-1602147600-1602154800@global.hsmai.org SUMMARY:Brand Strategy sessions DESCRIPTION: URL:https://global.hsmai.org/event/brand-strategy-sessions-5/ CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201008T140000 DTEND;TZID=Europe/Amsterdam:20201008T153000 DTSTAMP:20260404T034929 CREATED:20200910T224102Z LAST-MODIFIED:20201008T221050Z UID:10000695-1602165600-1602171000@global.hsmai.org SUMMARY:HSMAI Europe Sales Master Class DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1599745437467{margin-bottom: 0px !important;}”] \nSign up the team today for HSMAI Europe Sales Master Class – Starting Thursday October 8th 2020\nTogether with our Sales Advisory Board in Europe we have developed a new programme in Sales. This programme will be offered for free for HSMAI members in Europe. Join HSMAI Europe Virtual Sales Master Class to learn from some of our best peers in the industry. \nPress here to read more\n[/vc_column_text][/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-sales-master-class/ CATEGORIES:Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201013T150000 DTEND;TZID=Europe/Amsterdam:20201013T163000 DTSTAMP:20260404T034929 CREATED:20200715T191159Z LAST-MODIFIED:20201013T222613Z UID:10000689-1602601200-1602606600@global.hsmai.org SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification DESCRIPTION: URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-2/ CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201015T140000 DTEND;TZID=Europe/Amsterdam:20201015T153000 DTSTAMP:20260404T034929 CREATED:20200910T224104Z LAST-MODIFIED:20201015T222628Z UID:10000696-1602770400-1602775800@global.hsmai.org SUMMARY:HSMAI Europe Sales Master Class DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1599745437467{margin-bottom: 0px !important;}”] \nSign up the team today for HSMAI Europe Sales Master Class – Starting Thursday October 8th 2020\nTogether with our Sales Advisory Board in Europe we have developed a new programme in Sales. This programme will be offered for free for HSMAI members in Europe. Join HSMAI Europe Virtual Sales Master Class to learn from some of our best peers in the industry. \nPress here to read more\n[/vc_column_text][/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-sales-master-class-2/ CATEGORIES:Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201020T150000 DTEND;TZID=Europe/Amsterdam:20201020T163000 DTSTAMP:20260404T034929 CREATED:20200722T195630Z LAST-MODIFIED:20201020T225556Z UID:10000690-1603206000-1603211400@global.hsmai.org SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification DESCRIPTION: URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-3/ CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201022T140000 DTEND;TZID=Europe/Amsterdam:20201022T153000 DTSTAMP:20260404T034929 CREATED:20200910T224107Z LAST-MODIFIED:20201022T231114Z UID:10000697-1603375200-1603380600@global.hsmai.org SUMMARY:HSMAI Europe Sales Master Class DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1599745437467{margin-bottom: 0px !important;}”] \nSign up the team today for HSMAI Europe Sales Master Class – Starting Thursday October 8th 2020\nTogether with our Sales Advisory Board in Europe we have developed a new programme in Sales. This programme will be offered for free for HSMAI members in Europe. Join HSMAI Europe Virtual Sales Master Class to learn from some of our best peers in the industry. \nPress here to read more\n[/vc_column_text][/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-sales-master-class-3/ CATEGORIES:Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201027T150000 DTEND;TZID=Europe/Amsterdam:20201027T163000 DTSTAMP:20260404T034929 CREATED:20200729T201053Z LAST-MODIFIED:20201027T231207Z UID:10000691-1603810800-1603816200@global.hsmai.org SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification DESCRIPTION: URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-4/ CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201029T140000 DTEND;TZID=Europe/Amsterdam:20201029T153000 DTSTAMP:20260404T034929 CREATED:20200910T224109Z LAST-MODIFIED:20201029T232645Z UID:10000698-1603980000-1603985400@global.hsmai.org SUMMARY:HSMAI Europe Sales Master Class DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1599745437467{margin-bottom: 0px !important;}”] \nSign up the team today for HSMAI Europe Sales Master Class – Starting Thursday October 8th 2020\nTogether with our Sales Advisory Board in Europe we have developed a new programme in Sales. This programme will be offered for free for HSMAI members in Europe. Join HSMAI Europe Virtual Sales Master Class to learn from some of our best peers in the industry. \nPress here to read more\n[/vc_column_text][/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-sales-master-class-4/ CATEGORIES:Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201103T100000 DTEND;TZID=Europe/Amsterdam:20201103T120000 DTSTAMP:20260404T034929 CREATED:20200805T204112Z LAST-MODIFIED:20201103T205817Z UID:10000692-1604397600-1604404800@global.hsmai.org SUMMARY:Curate- Future Of Events. ln collaboration with Cvent DESCRIPTION: URL:https://global.hsmai.org/event/curate-in-connection-to-wtm/ LOCATION:Virtual CATEGORIES:Curate END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201103T150000 DTEND;TZID=Europe/Amsterdam:20201103T163000 DTSTAMP:20260404T034929 CREATED:20200805T204114Z LAST-MODIFIED:20201027T231212Z UID:10000693-1604415600-1604421000@global.hsmai.org SUMMARY:ECC – Excelling at Customer Centricity – a HSMAI Certification DESCRIPTION: URL:https://global.hsmai.org/event/ecc-excelling-at-customer-centricity-a-hsmai-certification-5/ CATEGORIES:Distribution,Innovation,Marketing,People,Revenue,Sales,Service END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201104T100000 DTEND;TZID=Europe/Amsterdam:20201104T120000 DTSTAMP:20260404T034929 CREATED:20201028T232616Z LAST-MODIFIED:20201104T205714Z UID:10000699-1604484000-1604491200@global.hsmai.org SUMMARY:Curate- Creating a more diverse and transparent hospitality industry. In collaboration with Google Europe DESCRIPTION: URL:https://global.hsmai.org/event/curate-creating-a-more-diverse-and-transparent-hospitality-industry-in-collaboration-with-google-europe/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201124T093000 DTEND;TZID=Europe/Amsterdam:20201124T110000 DTSTAMP:20260404T034929 CREATED:20201028T232617Z LAST-MODIFIED:20201124T215633Z UID:10000700-1606210200-1606215600@global.hsmai.org SUMMARY:HSMAI Europe Chief Revenue Officer Executive Roundtable DESCRIPTION:More information to come URL:https://global.hsmai.org/event/hsmai-europe-chief-revenue-officer-executive-roundtable/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20201208T140000 DTEND;TZID=Europe/Amsterdam:20201208T150000 DTSTAMP:20260404T034929 CREATED:20201116T212635Z LAST-MODIFIED:20201208T222646Z UID:10000575-1607436000-1607439600@global.hsmai.org SUMMARY:HSMAI Europe live show sponsored by BCV\, a RateGain company DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1605530767099{margin-bottom: 0px !important;}”] \n\nJoin HSMAI Europe & BCV´s live show about Social Media Tuesday December 8th from 2pm to 3pm CET!\nPress here for more information\n[/vc_column_text][/vc_column][/vc_row] URL:https://global.hsmai.org/event/hsmai-europe-live-show-sponsored-by-bcv-a-rategain-company/ LOCATION:Virtual CATEGORIES:Marketing END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Berlin:20210126T090000 DTEND;TZID=Europe/Berlin:20210126T170000 DTSTAMP:20260404T034929 CREATED:20201028T232621Z LAST-MODIFIED:20210113T002722Z UID:10000701-1611651600-1611680400@global.hsmai.org SUMMARY:HSMAI Europe ROC 2021 DESCRIPTION:HSMAI Europe ROC 2021\nTuesday January 26th-Virtually\nSign up today!\nHSMAI Europe ROC 2021\nTuesday January 26th from 9am-5pm CET\n\nWelcome to Europe’s number one place for the latest trends and news in optimization\, digital marketing and distribution for the hospitality industry\nMeet our partners at the educational sessions!  They are all focused on elevating leadership and business acumen\, anticipating and responding to headwinds\, aligning sales\, marketing\, and revenue optimization efforts\, adapting to the ever-changing landscape of hospitality technology\, and driving profit throughout the customer journey.  The programme will be presented next week. \nIt is free to attend for HSMAI members working directly in the hotel and travel industry. \n\n\n\n\nTicket\n\n\nFee\n\n\n\nHSMAI Europe Industry member\nFree\n\n\nIndustry Non member\nEUR 195\n\n\nHSMAI Europe member Vendor\nEUR 495\n\n\nStudents\nEUR 25\n\n\n\n[vc_btn title=”Press here to sign up!” style=”3d” color=”default” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhsmai-roc-2021-tickets-95558633445″] \n  \nPress here for more information. \nTop photo: Remy Merckx\, VP\, Global Digital at Radisson Hotel Group and HSMAIs moderator for the day and evening. Photo taken by Cameo Photography URL:https://global.hsmai.org/event/hsmai-europe-roc-2021/ LOCATION:London\, United Kingdom CATEGORIES:Distribution,Innovation,Marketing,Revenue,Sales ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20210126T090000 DTEND;TZID=Europe/Amsterdam:20210126T170000 DTSTAMP:20260404T034929 CREATED:20201210T224315Z LAST-MODIFIED:20210113T002724Z UID:10000577-1611651600-1611680400@global.hsmai.org SUMMARY:By Invitation Only: HSMAI Europe Chief Executive Roundtables DESCRIPTION:By Invitation Only: HSMAI Europe Chief Executive Roundtables\nTuesday January 26th 2021\nA separate invitation will be sent those that will be invited.  \nHSMAI Europe will host virtual Executive Roundtables for our Organizational hotelier members on the following disciplines: \n\nChief Marketing Officers\nChief Loyalty Officers\nBrand Chief Digital Officers\nChief Customer & Distribution Officers\nChief Innovation Officers\nBrand Chief Revenue Officers\nChief Sales Officers\nChief Human Resources Officers (CHRO)\n\nThey are able to join more than one. Each Roundtable will last for 1 hour and 15 minutes. \n\n\n\n\n\nAttendance Eligibility\nAll Roundtables are by invitation only. Individuals are invited based on their specific role at a specific company (determined by company type and number of hotels in the company’s portfolio). Invitations are non-transferable. \nRoundtables are hosted by HSMAI Europe. While there is no cost to attend\, all attendees are expected to be members of HSMAI Europe. \nPlease let us know what Roundtables you and your company are interested to join included your position at the company\, by sending an email to postbox@hsmai.eu \n\nPress here for more information. URL:https://global.hsmai.org/event/by-invitation-only-hsmai-europe-chief-executive-roundtables/ LOCATION:Virtual CATEGORIES:Distribution,Innovation,Marketing,Revenue,Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20210126T113000 DTEND;TZID=Europe/London:20210126T160000 DTSTAMP:20260404T034929 CREATED:20201028T232622Z LAST-MODIFIED:20201209T224058Z UID:10000702-1611660600-1611676800@global.hsmai.org SUMMARY:HSMAI Sales Leader Forum DESCRIPTION:HSMAI Sales Leader Forum \nTuesday January 26th 2021 in London\nThe HSMAI Sales Leader Forum is also part of the ROC\nThe delegates will participate in most of the general ROC program\, but some of sessions that will focus just on Sales will take place in a separate meeting room. \nStarted in 2020\, the HSMAI Sales Leader Forum Europe is an unique\, new event. It advances the sales discipline by elevating the knowledge and skills of off-property sales leaders in regards to important trends\, critical insights and best practices… and what this all means for leading sales teams in today’s landscape. Part of it will also be an open exchange of ideas\, experiences\, and insights that leverages the talent in the room\, and leaves you with new connections and knowledge that you can use to immediately impact your business. \nMeet also many of our Sales Advisory Board members that will share their competence with us in London at our event. \n  \nPhoto taken by Cameo Photography. URL:https://global.hsmai.org/event/hsmai-sales-leader-forum/ CATEGORIES:Sales END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20210126T180000 DTEND;TZID=Europe/London:20210126T213000 DTSTAMP:20260404T034929 CREATED:20201028T232624Z LAST-MODIFIED:20201209T224100Z UID:10000573-1611684000-1611696600@global.hsmai.org SUMMARY:The HSMAI Europe Awards DESCRIPTION:The HSMAI Europe Awards 2020\nTuesday January 26th 2021 in London\nThe HSMAI Europe Awards 2020 will recognise the people and companies that deserve to be awarded for their great work in Hospitality\, travel and tourism in 2020. Press here to see the winners from the HSMAI Europe awards 2019. \n\n“HSMAI Region Europe\, in close cooperation with our Advisory Boards\, will be launching several initiatives aimed at marketing our industry with a view to recruiting and retaining the best talents. We are proud of how the industry is evolving and of the stellar work many companies are doing to take their brands and their customers forward.”\, says Ingunn Hofseth\, President and CEO of HSMAI Region Europe. Join us! \n  \n  \n\nPhoto taken by Cameo Photography URL:https://global.hsmai.org/event/the-hsmai-europe-awards/ LOCATION:London\, United Kingdom CATEGORIES:Awards END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210127 DTEND;VALUE=DATE:20210303 DTSTAMP:20260404T034929 CREATED:20210127T234932Z LAST-MODIFIED:20210127T234932Z UID:10000579-1611705600-1614729599@global.hsmai.org SUMMARY:Hotel Revenue Optimization Essentials DESCRIPTION:Hotel Revenue Optimization Essentials URL:https://global.hsmai.org/event/hotel-revenue-optimization-essentials/ LOCATION:Online Web Series\, NA CATEGORIES:Nationalevents END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210309 DTEND;VALUE=DATE:20210413 DTSTAMP:20260404T034929 CREATED:20210127T234937Z LAST-MODIFIED:20210127T234937Z UID:10000581-1615248000-1618271999@global.hsmai.org SUMMARY:Hotel Digital Marketing Essentials DESCRIPTION:Hotel Digital Marketing Essentials Web Series URL:https://global.hsmai.org/event/hotel-digital-marketing-essentials/ LOCATION:Online Web Series\, NA CATEGORIES:Nationalevents END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210309 DTEND;VALUE=DATE:20210413 DTSTAMP:20260404T034929 CREATED:20210127T234940Z LAST-MODIFIED:20210127T234940Z UID:10000583-1615248000-1618271999@global.hsmai.org SUMMARY:Hotel Digital Sales Essentials DESCRIPTION:Hotel Digital Sales Essentials URL:https://global.hsmai.org/event/hotel-digital-sales-essentials/ LOCATION:Online Web Series\, NA CATEGORIES:Nationalevents END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210317 DTEND;VALUE=DATE:20210421 DTSTAMP:20260404T034929 CREATED:20210127T234941Z LAST-MODIFIED:20210127T234941Z UID:10000585-1615939200-1618963199@global.hsmai.org SUMMARY:Hotel Revenue Optimization Essentials DESCRIPTION:Hotel Revenue Optimization Essentials URL:https://global.hsmai.org/event/hotel-revenue-optimization-essentials-2/ LOCATION:Online Web Series\, NA CATEGORIES:Nationalevents END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20210317T120000 DTEND;TZID=Asia/Dubai:20210317T160000 DTSTAMP:20260404T034929 CREATED:20210225T081101Z LAST-MODIFIED:20210317T084255Z UID:10000731-1615982400-1615996800@global.hsmai.org SUMMARY:Creating a new box for Revenue Management DESCRIPTION:Register Here URL:https://global.hsmai.org/event/creating-a-new-box-for-revenue-management/ LOCATION:Online END:VEVENT END:VCALENDAR