BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HSMAI Global - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:HSMAI Global
X-ORIGINAL-URL:https://global.hsmai.org
X-WR-CALDESC:Events for HSMAI Global
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Asia/Bangkok
BEGIN:STANDARD
TZOFFSETFROM:+0700
TZOFFSETTO:+0700
TZNAME:+07
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Europe/Amsterdam
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20230326T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20231029T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20240331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20241027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20251026T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Asia/Kolkata
BEGIN:STANDARD
TZOFFSETFROM:+0530
TZOFFSETTO:+0530
TZNAME:IST
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Asia/Singapore
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240320
DTEND;VALUE=DATE:20240321
DTSTAMP:20260420T005815
CREATED:20240227T015854Z
LAST-MODIFIED:20240320T062842Z
UID:10001380-1710892800-1710979199@global.hsmai.org
SUMMARY:March Luncheon 2024
DESCRIPTION:
URL:https://global.hsmai.org/event/march-luncheon-2024/
LOCATION:Orlando\, FL\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Bangkok:20240320T150000
DTEND;TZID=Asia/Bangkok:20240320T180000
DTSTAMP:20260420T005815
CREATED:20231221T052915Z
LAST-MODIFIED:20240320T224325Z
UID:10001322-1710946800-1710957600@global.hsmai.org
SUMMARY:Thailand General Managers Roundtable – Bangkok
DESCRIPTION:Bangkok\nThailand General Managers Roundtable \nBy invitation only \n20 March 2024 \n \nHSMAI Asia Pacific holds an Annual Thailand General Manager Roundtable event for Thailand based General Managers. This Roundtable is an invitation-only event and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions across a range of important and time relevant topics. \nThe Thailand General Manager Roundtable will be held this year at Mövenpick BDMS Wellness Resort Bangkok and will include a Networking Lunch (heavy canapes style/ lunch worthy\, socialised with no fixed seating)\, and the Roundtable Discussion. \n\nGM Networking Lunch: 12:45pm to 1:45pm\nGM Roundtable Discussion: 2:00pm to 4:00pm\n\nPlease contact us if you would like to be invited at info@hsmai-asia.org and write topic title Thailand GM Roundtable 20 March. If attending must attend both sessions\, so please plan for 12:45 to 4pm. Thank you.
URL:https://global.hsmai.org/event/thailand-general-manager/
LOCATION:Venue to be Advised – Bangkok\, Bangkok\, Thailand
CATEGORIES:APAC Roundtables,Chapter Events,Events,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/01/3-general-managers-mar20-bangkok-UMjSme.tmp_.jpg
ORGANIZER;CN="HSMAI Thailand":MAILTO:info@hsmai-asia.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Bangkok:20240320T170000
DTEND;TZID=Asia/Bangkok:20240320T193000
DTSTAMP:20260420T005815
CREATED:20231214T045859Z
LAST-MODIFIED:20240320T224326Z
UID:10001315-1710954000-1710963000@global.hsmai.org
SUMMARY:Power-Up Education & Networking – Bangkok
DESCRIPTION:[vc_row][vc_column][vc_empty_space][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/12/powerup-bangkok-2024-3-scaled.jpg” image_size=”full” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”POWER-UP EDUCATION & NETWORKING BANGKOK” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1705393421329{margin-bottom: 0px !important;}”] \nWednesday 20 March\, 2024 \nRegistration: from 4:20pm | Event: 5:00pm – 7:30pm \nHSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect\, learn\, and build their professional networks. \nThis is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual\, yet informative\, engaging\, and meaningful way. \nThe format for the event is 1-hour Education and 1.5 hours Networking. 🥂 \nJoin us for a unique opportunity to meet your peers and engage with hotel leaders. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/06/website-banner-why-attend-commconf.png” image_size=”large”][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion title_tag=”p” section_title_tag=”h5″ style=”flat” color=”green” spacing=”1″ gap=”10″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Welcome & HSMAI Update” tab_id=”1707754680050-fab22c56-3858″][mk_employees column=”2″ rounded_image=”false” grayscale_image=”false” count=”2″ description=”false” employees=”24620\, 3739″][/vc_tta_section][vc_tta_section title=”Catalysts for Change” tab_id=”1707755124248-16ec701e-c77e”][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1708793682099{margin-bottom: 0px !important;}”]Traveller expectations have changed over the past four years – the hospitality industry of 2023 is not that of 2019. Today\, personalization\, flexibility\, and sustainable journeys supported by modern digital tools to remove friction sit at the top of traveller’s wish lists. We will explore how the industry will be able to deliver on these expectations.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ description=”false” employees=”24490″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Transforming Hospitality Sales” tab_id=”1708793444841-ccdc3b73-fc5e”][vc_column_text css=”.vc_custom_1707755159657{margin-bottom: 0px !important;}”] \nA spotlight discussion on the complimentary roles of traditional sales skills and digital tools in creating a more personalised\, efficient\, and effective sales process. \n[/vc_column_text][mk_employees rounded_image=”false” grayscale_image=”false” count=”3″ employees=”31637\, 24482\, 31633″][/vc_tta_section][vc_tta_section title=”Elevate Direct Bookings with Data-Driven Digital Marketing Strategies” tab_id=”1707754680068-5de22ca9-9a39″][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1707892048648{margin-bottom: 0px !important;}”]In the rapidly changing landscape of the travel industry\, it is crucial to utilize data-driven digital marketing strategies. This approach is imperative for capitalizing on current traveler trends\, ultimately boosting bookings and revenue\, surpassing Online Travel Agencies (OTAs) and gaining a competitive edge. By consistently analyzing data and implementing initiatives such as hyper-personalized campaigns\, cross-channel integration\, and conversion point optimization\, hotels can effectively tap into potential customers and drive growth in bookings and revenue.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”1″ employees=”31613″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Speed-Friending and Drinks” tab_id=”1707755165108-1ce754a3-1930″][vc_single_image image=”31621″ img_size=”medium” alignment=”center”][/vc_tta_section][vc_tta_section title=”Networking and Drinks & Canapes” tab_id=”1707754802647-7d296b8e-7347″][vc_single_image image=”31620″ img_size=”medium” alignment=”center”][/vc_tta_section][/vc_tta_accordion][vc_custom_heading text=”VENUE” font_container=”tag:h2|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1707906129597{margin-bottom: 0px !important;}”] \nMövenpick BDMS Wellness Resort Bangkok \n2 Witthayu Rd\, Khwaeng Lumphini\, Pathum Wan\, Krung Thep Maha Nakhon 10330\, Thailand \n[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”PHOTO GALLERY”][vc_gallery interval=”3″ img_size=”medium”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=”SPEAKERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees rounded_image=”false” grayscale_image=”false” description=”false” employees=”24620\, 3739\, 24490\, 31613\, 24482\, 31633\, 31637″][vc_custom_heading text=”PARTNERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees column=”2″ rounded_image=”false” grayscale_image=”false” count=”2″ description=”false” employees=”30911\, 24163″][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-education-networking-bangkok-4/
LOCATION:Venue to be Advised – Thailand
CATEGORIES:Chapter Events,Networking
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2023/12/pu_2024_thailand_mar13-2-SFzytc.tmp_.jpg
ORGANIZER;CN="HSMAI Thailand":MAILTO:info@hsmai-asia.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240321
DTEND;VALUE=DATE:20240322
DTSTAMP:20260420T005815
CREATED:20240227T015855Z
LAST-MODIFIED:20240321T064127Z
UID:10001381-1710979200-1711065599@global.hsmai.org
SUMMARY:HSMAI Puerto Rico March Sales Workshop
DESCRIPTION:Master the art of negotiation! Learn from industry expert Bob Anderson as he shares valuable insights and tips on how to close deals with confidence. Don’t miss this opportunity to enhance your negotiation skills and boost your success in business.
URL:https://global.hsmai.org/event/hsmai-puerto-rico-march-sales-workshop/
LOCATION:San Juan\, PR
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240321T181500
DTEND;TZID=UTC:20240321T203000
DTSTAMP:20260420T005815
CREATED:20240220T205752Z
LAST-MODIFIED:20240321T005915Z
UID:10001376-1711044900-1711053000@global.hsmai.org
SUMMARY:Iftar
DESCRIPTION:🌙✨ Join Us for a Special Iftar Gathering! ✨🌙 \nAs the holy month of Ramadan unfolds\, we invite you to join us for a heartwarming Iftar gathering\, where we come together in the spirit of unity\, gratitude\, and reflection.
URL:https://global.hsmai.org/event/iftar/
LOCATION:Palettes\, ECOS Dubai Hotel Al Furjan\, 24GW+389 - Jebel Ali Village - Al Furjan\, Dubai\, United Arab Emirates
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/tt-mar-iftar-dxb-2024-1200x1200-1-84Earj.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240405T100000
DTEND;TZID=Europe/Amsterdam:20240405T173000
DTSTAMP:20260420T005815
CREATED:20240315T114226Z
LAST-MODIFIED:20240405T152549Z
UID:10001396-1712311200-1712338200@global.hsmai.org
SUMMARY:Hospitality Unlocked
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1710419352524{margin-bottom: 0px !important;}”] \nHospitality Unlocked\n\nDate: Friday\, 5th April\nTime: 10am – 5pm\nWe have designed a promising and engaging agenda for the day\, with high-level presentations and networking activities. This year’s main topic is “Revenue Optimization in Hospitality”. \nYou will also be privileged to attend the ultimate round of presentations made – in front of a jury – by the finalists of the “Revenue management competition” organized by Hotel Games and Hotel Management School Maastricht. \nThe “Hospitality Unlocked” event is open to all\, regardless of the participation in the revenue competition. We look forward to receiving the confirmation that you will join us for this full-day event in Maastricht.\n[/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FKVqmd|target:_blank”][vc_column_text css=”.vc_custom_1710501530005{margin-bottom: 0px !important;}”]Agenda: \n10.10 am – 10.40 am – Welcome coffee & registration \n10.40 am – 10.50 am – Welcome / opening \n10.50am-11.25am – Talk #1: The Art of Total Revenue Management\n\n\nChrystal Timmerman\nDirector of Revenue Management at Sofitel Legend The Grand Amsterdam\nMember of the HSMAI Europe Region BeNeLux Advisory Board \n11.25am- 12pm – Talk # 2: Developing a new hotel concept from a white sheet of paper\n\n \n \nHans Meyer\nCo Founder & Managing Director at Zoku \n12 pm – 1 pm – Lunch \n1 pm – 1.30 pm – Talk # 3: Technology trends shaping MICE revenue management. \n\nRalph van Hooijdonk\nCEO & Founder at Venuesuite \n1.30 pm – 2 pm – Panel: Navigating the future of travel and tourism moderated by Daniël Groot Koerkamp (former HSMAI Europe Student Council member & alumni Hotel Management School Maastricht) \n2 pm – 2.30pm – Break \n2.30 pm – 4 pm – Revenue competition presentations \n4 pm – 4.30 pm – Talk # 4: Purposeful Leadership in a VUCA World \n\n\nMichael Nowlis\nDirector – MBA Programmes at Imperial College Business School\nChair of the HSMAI Europe Board of Directors \n4.30 pm- 5.15 pm – Networking drinks \n5.15 pm – 5.30 pm – Revenue competition winner reveal & Closing[/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FKVqmd|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hospitality-unlocked/
LOCATION:Hotel Management School Maastricht Zuyd Hogeschool\, Bethlehemweg 2\, Maastricht\, 6222 BM
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/picture1-4bgZJg.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240409
DTEND;VALUE=DATE:20240410
DTSTAMP:20260420T005815
CREATED:20240110T201508Z
LAST-MODIFIED:20240409T082820Z
UID:10001329-1712620800-1712707199@global.hsmai.org
SUMMARY:HSMAI Minnesota: Hospitality 101
DESCRIPTION:
URL:https://global.hsmai.org/event/hsmai-minnesota-hospitality-101/
LOCATION:Minneapolis/St. Paul\, MN
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240409
DTEND;VALUE=DATE:20240514
DTSTAMP:20260420T005815
CREATED:20240213T002542Z
LAST-MODIFIED:20240409T082819Z
UID:10001365-1712620800-1715644799@global.hsmai.org
SUMMARY:Hotel Digital Marketing Essentials
DESCRIPTION:Hotel Digital Marketing Essentials
URL:https://global.hsmai.org/event/hotel-digital-marketing-essentials-38/
LOCATION:Online Web Series\, NA
CATEGORIES:Nationalevents
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240411
DTEND;VALUE=DATE:20240412
DTSTAMP:20260420T005815
CREATED:20240117T212953Z
LAST-MODIFIED:20240411T085704Z
UID:10001348-1712793600-1712879999@global.hsmai.org
SUMMARY:How Las Vegas Wins! The Art Of Negotiati
DESCRIPTION:The Art of Negotiation
URL:https://global.hsmai.org/event/how-las-vegas-wins/
LOCATION:Las Vegas\, NV\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240411
DTEND;VALUE=DATE:20240412
DTSTAMP:20260420T005815
CREATED:20240403T081416Z
LAST-MODIFIED:20240411T085708Z
UID:10001415-1712793600-1712879999@global.hsmai.org
SUMMARY:Transforming Hospitality: Exploring AI
DESCRIPTION:Discover firsthand what AI means for revenue management\, sales\, and marketing in hospitality as we uncover the latest applications of AI technologies and how they are revolutionizing traditional approaches in these critical areas. Led by Michael J. Goldri
URL:https://global.hsmai.org/event/transforming-hospitality-exploring-ai/
LOCATION:Montreal\,
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20240411T140000
DTEND;TZID=Asia/Kolkata:20240411T163000
DTSTAMP:20260420T005815
CREATED:20231214T045846Z
LAST-MODIFIED:20240411T011159Z
UID:10001312-1712844000-1712853000@global.hsmai.org
SUMMARY:India Commercial Leaders Roundtable – Mumbai
DESCRIPTION:India Commercial Leaders Roundtable \nBy invitation only \n11 April 2024 \n \nHSMAI India runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions. \nPlease contact us if you would like to be invited.
URL:https://global.hsmai.org/event/india-general-manager-roundtable/
LOCATION:Venue To be Advised – Mumbai\, Mumbai\, India
CATEGORIES:APAC Roundtables,Chapter Events,Events,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/01/comercial-leaders-mar28-mumbai-sItVFO.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240412T080000
DTEND;TZID=Europe/Amsterdam:20240412T170000
DTSTAMP:20260420T005815
CREATED:20240412T162857Z
LAST-MODIFIED:20240412T162857Z
UID:10001421-1712908800-1712941200@global.hsmai.org
SUMMARY:Meet & Connect | Netherlands | September 2024
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1712936195332{margin-bottom: 0px !important;}”] \n\nJoin us for another Meet & Connect in Netherlands!\nDelve into the topics of Budgeting and forecasting and Creating a Total Revenue Management (TRM) culture. \n📅 Date: Thursday\, 5th Sept\, 2024\n🕒 Time: Registration from 2:00 pm\n📍 Venue: TBA\, Netherlands \nRegistration opens at 2:00 pm\, followed by the program at 2:30 pm. Afterwards\, network over drinks from 4:30 and onwards. \nDon’t miss this chance to connect and discuss the future of our industry![/vc_column_text][vc_btn title=”REGISTER NOW” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FA0xDx|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/meet-connect-netherlands-september-2024/
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/04/meet-connect-3-1blE2G.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240416T150000
DTEND;TZID=Europe/Amsterdam:20240416T163000
DTSTAMP:20260420T005815
CREATED:20240222T082833Z
LAST-MODIFIED:20240409T161458Z
UID:10001378-1713279600-1713285000@global.hsmai.org
SUMMARY:Virtual: Roundtable for Senior Marketing Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15206″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1711372568166{margin-bottom: 0px !important;}”]Join us for a virtual Roundtable for Senior Marketing Executives\, led by James Wheatcroft\, Global SVP Midscale Brands at Accor and Chair of the HSMAI Europe Marketing & Branding Advisory Board. This by-invitation-only event will delve into the topic of Responsive Travel. \nDon’t miss this opportunity to engage with industry leaders and explore the topic of responsive travel. \n  \nNavigating the Green Wave: Is the Hospitality Industry Ready for Sustainable Travel?\n🌱 Join us for a transformative discussion at our Hotel Marketing Leadership Roundtable!\n🌍 Dive into the sustainability revolution reshaping travel as we explore Booking.com’s latest findings: 75% of travellers now prioritize eco-friendly experiences. But the burning question remains: is our industry truly prepared for this green wave?\n🔍 Discover the economic benefits\, tackle challenges head-on\, and unlock strategies to exceed consumer expectations while driving positive change. Let’s chart a course towards a more sustainable future together! \nDon’t miss out – send your application to join now! 🌟 #HospitalityInnovation[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FRQyg7|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/virtual-roundtable-for-senior-marketing-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/virtual-roundtable-for-senior-marketing-executives-2-JvXx92.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240417
DTEND;VALUE=DATE:20240418
DTSTAMP:20260420T005815
CREATED:20240327T072815Z
LAST-MODIFIED:20240417T092949Z
UID:10001407-1713312000-1713398399@global.hsmai.org
SUMMARY:April Luncheon 2024
DESCRIPTION:
URL:https://global.hsmai.org/event/april-luncheon-2024/
LOCATION:Orlando\, FL\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240418
DTEND;VALUE=DATE:20240419
DTSTAMP:20260420T005815
CREATED:20240228T021355Z
LAST-MODIFIED:20240418T094400Z
UID:10001382-1713398400-1713484799@global.hsmai.org
SUMMARY:How Revenue Optimization Happens
DESCRIPTION:How Revenue Optimization Happens
URL:https://global.hsmai.org/event/how-revenue-optimization-happens/
LOCATION:Herndon\, VA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240418T080000
DTEND;TZID=Europe/Amsterdam:20240418T103000
DTSTAMP:20260420T005815
CREATED:20240321T122841Z
LAST-MODIFIED:20240418T165726Z
UID:10001400-1713427200-1713436200@global.hsmai.org
SUMMARY:Breakfast Meeting | Copenhagen
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1710936963802{margin-bottom: 0px !important;}”] \n\nJoin us for a Breakfast Meeting in Copenhagen\nJoin us for the first HSMAI Europe Breakfast Meeting in Copenhagen! This event offers a unique opportunity for hospitality professionals to gain insights into the latest revenue management strategies tailored for today’s dynamic hotel industry. \n📅 Date: Thursday\, 18 April\, 2024\n🕒 Time: 08:00 – 10:30\n📍 Venue: Comfort Hotel Vesterbro\, Copenhagen\, Denmark\n🏢 Address: Vesterbrogade 23/29 \nRegistration and breakfast will be open and served from 08:00\, and the event Educational Program will start at 08:30. \nEducational Program\nTopic: Aligning for Success – Customer-Centric Revenue Strategies for Today’s Hotel Leaders\nSpeaker: Anders Johansson\, CEO at Demand Calendar and member of the HSMAI Europe Region Nordic Advisory Board \nAnders Johansson is a renowned expert in hotel revenue management\, and he will lead an engaging discussion on Profit-Oriented Revenue Management (PORM). Beyond conventional metrics\, PORM emphasizes profitability at every operational level. Participants will gain valuable insights into Customer Acquisition Cost (CAC) optimization\, maximizing ancillary service revenues\, and enhancing commercial team productivity within a PORM framework. \nPrepare to revolutionize your revenue management approach with practical strategies and real-world examples shared by Anders Johansson.[/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#663399″ size=”18″ font_weight=”bold” margin_bottom=”0″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]Anders Johansson\, CEO at Demand Calendar[/mk_fancy_title][mk_blockquote font_family=”none”]With over 30 years of experience in leading positions within hotels and restaurants\, Anders Johansson has pioneered revenue management principles in the hospitality sector since the late 1980s. In addition to his role at Demand Calendar\, Anders has been a consultant for the past ten years\, assisting businesses in creating business models\, visions\, and brands and increasing revenue streams. \n  \nAnders has also been sharing his extensive knowledge as a lecturer for 18 years\, teaching two 5-week courses in Strategic Revenue Management at the School of Hospitality\, Culinary Arts & Meal Science at Örebro University in Sweden. \n  \nFurthermore\, Anders has held various board member positions in notable companies such as Forenom\, InnSpire\, Kämp Collection Hotels\, and Bohemia Properties. \n  \nAnders holds an International Business\, accounting\, and finance degree from the Stockholm School of Economics. Today\, Anders is the CEO of Demand Calendar\, a company dedicated to helping commercial teams in the hospitality industry optimize revenue streams and increase profitability.[/mk_blockquote][vc_column_text css=”.vc_custom_1710937053945{margin-bottom: 0px !important;}”]Join us for an exciting and educational morning including networking opportunities with like-minded individuals. This event is free to attend\, making it an exceptional opportunity to participate in our local events.  \n*HSMAI Europe is hosting several local events in multiple cities across Europe throughout 2024\, exclusively for association members. For more information on how to become a member\, please contact us at postbox@hsmai.eu. [/vc_column_text][vc_btn title=”Register Now” color=”green” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FyA5Zm|target:_blank”][vc_separator color=”violet” style=”dashed” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#000000″ size=”16″ font_weight=”bold” margin_bottom=”5″ font_family=”Merriweather” font_type=”google” responsive_align=”left”]About HSMAI Europe[/mk_fancy_title][vc_column_text css=”.vc_custom_1684930224980{margin-bottom: 0px !important;}”]HSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Read More[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/breakfast-meeting-copenhagen/
LOCATION:Comfort Hotel Vesterbro\, Vesterbrogade 23/29\, Copenhagen\, 1620\, Denmark
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/breakfast-meeting-copenhagen-1-bLEsD8.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240418T183000
DTEND;TZID=UTC:20240418T203000
DTSTAMP:20260420T005815
CREATED:20240119T165611Z
LAST-MODIFIED:20240418T055853Z
UID:10001349-1713465000-1713472200@global.hsmai.org
SUMMARY:Thirsty Thursday
DESCRIPTION:UAE’s Thirsty Thursday offers a refreshing midweek break in some of Dubai’s swankiest venues\, with a special deal for hotel members at AED 75 and non-members at AED 125. Attendees can enjoy two thirst-quenching refreshments along with a delightful nibble\, making it a perfect opportunity for a relaxed and enjoyable evening.
URL:https://global.hsmai.org/event/thirsty-thursday-9/
LOCATION:Frenia\, voco Dubai The Palm\, Palm West Beach\, Dubai\, United Arab Emirates
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/tt-apr-2024-1200x1200-1-wHDAVJ.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240419T130000
DTEND;TZID=Europe/Amsterdam:20240419T143000
DTSTAMP:20260420T005815
CREATED:20240207T065724Z
LAST-MODIFIED:20240419T165608Z
UID:10001360-1713531600-1713537000@global.hsmai.org
SUMMARY:Spring Curate | Virtual (By Invitation Only)
DESCRIPTION:[vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1712913575246{margin-bottom: 0px !important;}”] \n\nSpring Curate – Virtual event\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \n📅 Date: Friday April 19th\n🕒 Time: 1 PM CET – 2.30 PM CET\n📍 Location: Virtual \nTOPIC: SUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH \nModerated by: Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade \nTopics: \n\nWhat role does a customer loyalty programme play in today’s environment?\nHow marketing your loyalty programme is a key in revenue strategy.\nPlaying the Loyalty game differently\n\nThe Spring Curate will be held as a virtual event and By Invitation Only. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere. \nWhich senior management members from your corporate office might be potential delegates?\n[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_column_text css=”.vc_custom_1711541523896{margin-bottom: 0px !important;}”]You can also reach out to us at postbox@hsmai.eu[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1712917259230{margin-bottom: 0px !important;}”] \n\n \nSUPERCHARGE YOUR LOYALTY PROGRAM TO CAPTIVATE TODAY’S TRAVELLERS AND DRIVE SUBSTANTIAL REVENUE GROWTH\n📅 Date: Friday April 19th\n🕒 Time: 1:00 PM CET – 2.30 PM CET\n📍 Location: Virtual\nCurate is an exclusive benefit for Organizational Member companies of HSMAI. Executives from these companies have the rare and unique opportunity to discuss emerging industry trends and issues while engaging with each other in a highly interactive format. \nThe Spring Curate will be held as a virtual event and By Invitation Only. \nWe will abide by HSMAI´s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nTarget group:  \nLeaders eager to learn about best practices for engaging existing members\, securing new members and awakening non-active members. Leaders responsible for growing and managing loyalty programs will benefit by understanding what is driving loyalty across the travel sphere.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912873748{margin-bottom: 0px !important;}”]1:00–1:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”] \nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914311699{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912937252{margin-bottom: 0px !important;}”]1:05–1:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913892270{margin-bottom: 0px !important;}”] \nPART 1: What role does a customer loyalty programme play in today’s environment?\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914633108{margin-bottom: 0px !important;}”] \nPresented by Dan Hiza\, Vice President Business Development – Hospitality Ancillaries at Plusgrade\nA data driven discussion including the latest statistics on the revenue impact of loyalty programmes.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914187401{margin-bottom: 0px !important;}”] \nPART 2: How a thriving loyalty program can drive revenue and profitability\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1712914643667{margin-bottom: 0px !important;}”] \nPresented by Paul Rantilla\, CRO – Hospitality Ancillaries at Plusgrade\nEffective communication with your guests\, delivered at the right time and through appropriate channels\, is paramount for maximising lifetime value to your business.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712912995335{margin-bottom: 0px !important;}”]1:15–1:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914652498{margin-bottom: 0px !important;}”] \nPART 3: Playing the loyalty game differently\n\nPresented by Dan Hiza\, Vice President\, Business Development – Hospitality Ancillaries at Plusgrade\nLoyalty programs must continuously adapt to allure new members\, keep existing ones engaged\, and revive dormant ones. It’s imperative to revolutionise strategies to cultivate loyal guests.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913409931{margin-bottom: 0px !important;}”]1:45–2:10 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914898300{margin-bottom: 0px !important;}”] \nPART 4: Brainstorming\n\nAttendees will be separated into breakout groups and brainstorm the top initiatives that will be most relevant in today’s market. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913758914{margin-bottom: 0px !important;}”] \nPART 5: Presentations from the Brainstorms\n\nEach breakout group will present their top 5 ideas from their Brainstorming session.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1712913193807{margin-bottom: 0px !important;}”]2:10–2:25 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712913768743{margin-bottom: 0px !important;}”] \nConclusion and Next Steps\nIngunn Hofseth and Dan Hiza. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FBgAWa|target:_blank”][mk_divider style=”thin_solid”][vc_column_text css=”.vc_custom_1711541662949{margin-bottom: 0px !important;}”] \nAbout HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu  \nAbout Plusgrade:\nPlusgrade brings happiness to travellers while driving ancillary revenue for the global travel industry. We partner with 200+ airline\, hospitality\, cruise\, passenger rail\, and financial services companies to create new\, meaningful revenue streams through incredible customer experiences. Founded in 2009\, we are headquartered in Montreal with offices in Toronto\, New York\, San Francisco\, London\, Dubai\, Tel Aviv and Singapore. \nAbout Points.com:\nAs the global leader in powering loyalty commerce\, Points has been changing the way loyalty program members get and use their points and miles for more than two decades. In 2022\, Points was acquired by Plusgrade\, the leading provider of ancillary revenue solutions for the global travel industry\, bringing two of the largest sources of ancillary revenue under one roof to create even greater impact for travel businesses worldwide.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/spring-curate-virtual-by-invitation-only/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/1-1-FlC5bD.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240424T190000
DTEND;TZID=UTC:20240424T210000
DTSTAMP:20260420T005815
CREATED:20240406T041340Z
LAST-MODIFIED:20240424T072642Z
UID:10001418-1713985200-1713992400@global.hsmai.org
SUMMARY:Qahwa Wednesday
DESCRIPTION:Reasons to join us at KSA Qahwa Wednesday: \n🔹 Engaging in conversations with industry leaders\n🔹 Exciting opportunities to expand your network\n🔹 Delicious refreshments to fuel your networking journey\n🔹 And of course\, a warm and welcoming atmosphere that fosters meaningful connections
URL:https://global.hsmai.org/event/qahwa-wednesday-3/
CATEGORIES:Networking
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/04/qw-apr-banner1-1200x1200-1-ytEhhe.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20240425T170000
DTEND;TZID=Asia/Kolkata:20240425T193000
DTSTAMP:20260420T005815
CREATED:20230819T215725Z
LAST-MODIFIED:20240425T032559Z
UID:10001229-1714064400-1714073400@global.hsmai.org
SUMMARY:Power-Up Education & Networking – Mumbai
DESCRIPTION:[vc_row][vc_column][vc_empty_space][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/07/mpu-landscape-banner-2-scaled.jpg” image_size=”full” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”POWER-UP EDUCATION & NETWORKING MUMBAI” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1713528843239{margin-bottom: 0px !important;}”] \nThursday 25 April\, 2024 | Taj Lands End\, Mumbai \nRegistration: from 4:30pm | Event: 5:00pm – 7:30pm \nHSMAI PowerUp is an HSMAI Asia Pacific casual Education & Networking event series for those working in commercial roles in hotels to connect\, learn\, and build their professional networks. \nThis is a great opportunity for marketing /digital / revenue / sales / distribution staff from corporate offices and individual hotel commercial teams to meet in a casual\, yet informative\, engaging\, and meaningful way. \nThe format for the event is 1 hour Education and 1 hour Networking. 🥂 \nJoin us for a unique opportunity to meet your peers and engage with hotel leaders. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”32″][vc_custom_heading text=”POWER-UP SPEAKERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][mk_employees column=”2″ rounded_image=”false” grayscale_image=”false” count=”2″ description=”false” employees=”22871\, 7195″][/vc_column][/vc_row][vc_row][vc_column][mk_image src=”https://hsmaiasia.org/wp-content/uploads/sites/12/2023/06/website-banner-why-attend-commconf.png” image_size=”large” frame_style=”single_line” align=”center”][vc_empty_space][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_btn title=”For questions or assistance contact us” style=”custom” custom_background=”#52247f” custom_text=”#ffffff” align=”center”][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_custom_heading text=”AGENDA” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_tta_accordion title_tag=”p” section_title_tag=”h5″ style=”flat” color=”green” spacing=”1″ gap=”10″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Agenda 1″ tab_id=”1705118958724-0697cca6-4808″][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_custom_heading text=”VENUE” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1708320301605{margin-bottom: 0px !important;}”] \nSofitel BKC\, Mumbai \nBandra Kurla Complex\, Mumbai – 400051\, Maharashtra \n[/vc_column_text][vc_empty_space][vc_custom_heading text=”SPEAKERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees rounded_image=”false” grayscale_image=”false” description=”false”][vc_custom_heading text=”PARTNERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_employees rounded_image=”false” grayscale_image=”false” description=”false”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-education-networking-mumbai/
LOCATION:Venue To be Advised – Mumbai\, Mumbai\, India
CATEGORIES:Chapter Events,Networking
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/01/pu_2024_mumbai_mar28-3-ZN88P7.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240425T180000
DTEND;TZID=Europe/Amsterdam:20240425T210000
DTSTAMP:20260420T005815
CREATED:20240205T062607Z
LAST-MODIFIED:20240425T174356Z
UID:10001357-1714068000-1714078800@global.hsmai.org
SUMMARY:Connecting Future Leaders | London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713968718464{margin-bottom: 0px !important;}”] \n\nWelcome to Connecting Future Leaders!\nTopic: Guest Satisfaction and Loyalty\nJoin us for an exclusive glimpse into the remarkable journey of Franck Arnold\, the esteemed Managing Director & Regional Vice-President at the Savoy Hotel in London\, as he shares insights on his inspiring career path in the hospitality industry and offers invaluable wisdom and inspiration to professionals in the hospitality sector. \n📅 Date: Thursday\, 25th April\n🕒 Time: 18:00 – 21:00\n📍 Venue: The Savoy Hotel\, London\n🏢 Address: Strand\, London WC2R 0EZ\, UK \nConnecting Future Leaders\, an event for young talents and leaders in the hotel\, event\, and travel industry. Our aim is to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under. \nAgenda:\n\n18:00 – 18:30: Registration and mingling\n18:30 – 18:40: Welcome by Chris Keates\, Account Director at IHG Hotels & Resorts and member of the HSMAI Europe Rising Leaders Council\n18:40 – 19:10: Chris Keates in dialogue with Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London including Q&A with the audience \n19:20 – 19:50: Panel debate about Guest Satisfaction and Loyalty with Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\, Debra Patterson\, Director Quality and Sustainability at The Savoy Hotel in London\, Scott Jakins\, GM at Staybridge Suite London Vauxhall and Frank X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London. The panel debate will be moderated by Terence Baker\, News editor\, Europe\, Middle East & Africa at Hotel News Now\n19:50 – 20:00: Kahoot and prize\n20:00 – 21:00: Mingling and Afterwork\n\n[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYxlB5%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1713439044327{margin-bottom: 0px !important;}”] \nAttendance:\nParticipation is free of charge\, and for HSMAI Members. Each participant will receive two drink vouchers\, and light refreshments and snacks will be served. \nIf you’re with an industry company that is not yet a member of HSMAI\, you are still welcome to sign up and join this first event in London. Please reach out to us at postbox@hsmai.eu for info about membership. Vendors have to be members to join.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713263786011{margin-bottom: 0px !important;}”] \nSpeakers:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/franck-arnold.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852536113{margin-bottom: 0px !important;}”] \nFranck X. Arnold\nManaging Director & Regional Vice-President\nThe Savoy Hotel in London \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712852621701{margin-bottom: 0px !important;}”]Franck Arnold has thirty years in the hospitality industry and brings a wealth of experience from working for well-known luxury brands and independent hotels in North America and Europe. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic\, remaining true to its heritage as the home of luxurious innovation in the UK. \nFranck began his journey into hospitality attending the Hotel School of Strasbourg (France)\, earning a Hotel Management and Culinary Arts degree\, followed by a Masters in Hotel Administration from IMHI Cornell-ESSEC (Paris) and his M.B.A from Henley Management College (UK). \nFranck’s entrance to the industry began with InterContinental Hotel’s Corporate Management Training Program. His roles included Assistant Restaurant Manager\, Rooms Division Manager Trainee\, Assistant Director of Food and Beverage and Executive Assistant Manager. During his thirteen years with IHG\, these leadership positions had Franck moving from Paris\, to London\, to Athens\, to Brussels and on to Madrid\, all prior to moving to North America where he served as Hotel Manager at the Barclay Intercontinental in New York. Franck then went on to join The Four Seasons Chicago as Hotel Manager before taking the role of Managing Director of the exquisite Jefferson hotel in Washington\, DC. He then moved his family back across the Atlantic to Edinburgh Scotland where he was General Manager of The Balmoral\, a five-star iconic Rocco Forte Hotel for five years. During his time at The Balmoral Franck became a Master Innholder and was given the Freedom of The City of London. \nIn 2016\, Franck took on the role of General Manager at The Ritz-Carlton\, Toronto\, where he was awarded the Forbes Five-Star every year from 2016\, and received the humanitarian award from the Hotel Association of Canada in 2018.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1713265652965{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/098e60cdc92949ecb65c5098036b038a_e8e0bf1ff069fd526ec4bb719029b654.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713264298150{margin-bottom: 0px !important;}”] \nShumi Khan\nSVP Business Intelligence & Revenue Management Accor Hotels\nChair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713265642131{margin-bottom: 0px !important;}”]Shumi brings a wealth of experience in the field of analytics from previous roles across multiple industries. Within the hospitality sector she has worked in the revenue and analytics space at JAC Travel and Expedia. \nShe has many years of experience of addressing business problems and taking actionable recommendations gained through a combination of consulting and in-house roles within industry covering areas such as pricing\, loyalty\, innovation\, new market evaluation\, M&A advisory and digital migration. \nHighly numerate with the ability to use analytical tools and techniques in order to make sense of data and drive business strategy. Strong communication skills and commercially focused. Experienced at leading teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/debra-black-and-white.png” image_diameter=”150″][vc_column_text css=”.vc_custom_1713342037257{margin-bottom: 0px !important;}”] \nDebra Patterson\nDirector of Quality and Sustainability\nThe Savoy \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713342044507{margin-bottom: 0px !important;}”]Debra Patterson has been part of The Savoy family for over 27 years and is the driving force behind the hotel’s journey to significantly reduce its environmental impact. \nJoining as assistant to the Regional General Manager in 1997\, Debra has progressed her career to a Director level role that combines both quality and sustainability to support the hotel’s goals. \nDemonstrating a true passion for sustainability in hospitality\, Debra has overseen the implementation of a diverse range of innovative and creative initiatives that have attracted national and international industry recognition for The Savoy; notably Virtuoso Best of the Best Award: Sustainable Tourism Leadership Hotel; European Hospitality Awards ‘Green Hotel of the Year’. \nWhilst ensuring sustainability remains a core value at The Savoy\, Debra’s role crosses over into the guest experience as she works with her team to oversee the regular in depth analysis of quality performance\, with the sole focus on guest satisfaction and delivering a standard of excellence that is never compromised. Debra is also responsible for driving The Savoy’s efforts to retain its Forbes five-star status each year\, overseeing the extensive and meticulous training required across departments to continuously achieve this accolade. \nDebra herself was named as one of the 50 Most Influential People in British Luxury in The Walpole Power List 2020 for her contribution to the development of Walpole’s Luxury Sustainability Manifesto and sustainable work.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/scott-jakins.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713991914900{margin-bottom: 0px !important;}”] \nScott Jakins\nGeneral Manager\nStaybridge Suites London Vauxhall \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713993184739{margin-bottom: 0px !important;}”]Award Winning General Manager with a wealth of experience in managing multiple brands for both IHG\, Hilton & Taj Hotels & Resorts.  Having worked for LGH\, Ambridge Hotels UK and now Cycas Hospitality\, Scott has extensive operational knowledge of franchise operations and the relationship between owners\, management companies and brands. Scott has had experience in managing IHG brands Crowne Plaza\, Holiday Inn & Staybridge Suites. In his current role he oversees the operation of the Staybridge Suites London – Vauxhall\, which is the top ranked property for Guest Love across all brands in the UK & I YTD 2024 and maintains its position as the highest ranked IHG hotel in London for the past 16 months.  Furthermore\, Scott’s position is Cycas supports the groups overall portfolio of 8 IHG properties across Europe. In April 2024\, Scott received the IHG Owners Impact Award – Leadership\, for outstanding contribution to Ownership Relations and overall hotel performance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/03/terence-baker-1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713968487279{margin-bottom: 0px !important;}”] \nTerence Baker\nNews editor\, Europe\, Middle East & Africa\nHotel News Now \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713968474200{margin-bottom: 0px !important;}”]The panel discussion will be moderated by Terence Baker\, an accomplished journalist and editor with over 20 years of expertise in the hospitality industry. He is currently the News Editor\, Europe\, Middle East & Africa at Hotel News Now\, renowned for his insightful coverage of the latest industry trends and market insights. Terence is an engaging speaker\, with a talent for breaking down complex topics into accessible and informative presentations. He is passionate about sharing his knowledge and insights to help others gain a deeper understanding of the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/chris-keates.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852659867{margin-bottom: 0px !important;}”] \nChris Keates\nAccount Director at IHG Hotels & Resorts\nMember of the HSMAI Europe Rising Leaders council \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712853791441{margin-bottom: 0px !important;}”]Chris Keates is an Account Director at IHG Hotels & Resorts and a member of the HSMAI Europe Rising Leaders council. Named HSMAI Europe Young Talent of the Year 2021. Chris has a a proven track record in sales\, operations\, and MICE & Corporate Sales\, furthermore Chris is adept at navigating the complexities of the industry. Holding a BA (Hons) in Corporate Event and Conference Management with a focus on Events Management from Bucks New University\, Chris is well-equipped to drive success in any venture he undertakes. With his passion for excellence and dedication to professional growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/connecting-future-leaders-london/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/cfl-london-1-BMm2WW.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240429T150000
DTEND;TZID=Europe/Amsterdam:20240429T163000
DTSTAMP:20260420T005815
CREATED:20240222T082833Z
LAST-MODIFIED:20240429T181331Z
UID:10001379-1714402800-1714408200@global.hsmai.org
SUMMARY:Virtual: Roundtable for Senior Revenue Management Executives
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”15217″ img_size=”full” alignment=”center”][vc_column_text css=”.vc_custom_1714138262558{margin-bottom: 0px !important;}”] \nTopic: Creating a Total Revenue Management (TRM) Culture \n(By Invitation Only)\nJoin us for a virtual roundtable discussion among senior executives in Revenue Management in Hospitality. This event will focus on the topic of Creating a Total Revenue Management (TRM) Culture\, providing insights and opening for dialogue on strategies for revenue optimization in the hospitality industry. This roundtable is By-Invitation-Only. \n📅 Date: Monday\, April 29th\, 2024\n🕒 Time: 3:00 PM – 4:30 PM CET\n📍 Virtual Venue: Zoom – Link will be provided a couple of days before the roundtable takes place \nThe discussion will be kickstarted by Pär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board. Pär will share his thoughts on Total Revenue Culture\, setting the stage for an engaging conversation amongst the participants. This part will be moderated by Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board. \nWe will abide by HSMAI´s Antitrust Policy\, which we will share with you as a reminder at the beginning of the session. \nDon’t miss this opportunity to engage with industry leaders and explore the topic of Creating a Total Revenue Management (TRM) Culture.[/vc_column_text][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714135951006{margin-bottom: 0px !important;}”]3:00–3:05 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1712914271716{margin-bottom: 0px !important;}”] \nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138337774{margin-bottom: 0px !important;}”] \nIngunn Hofseth\, President & CEO at HSMAI Region Europe\nA welcome to the attendees\, introduction + Code of Ethics[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136521988{margin-bottom: 0px !important;}”]3:05–3:15 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136453319{margin-bottom: 0px !important;}”] \nCreating a Total Revenue Management (TRM) Culture\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138374886{margin-bottom: 0px !important;}”] \nPär Augustsson\, VP Total Profit at Strawberry (formerly Nordic Choice Hotels) and Member of the HSMAI Europe Revenue Optimization Advisory Board\nIntroduction to the topic of Creating a Total Revenue Management (TRM) Culture[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1714136536218{margin-bottom: 0px !important;}”]3:15–4:30 p.m. CET[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1714136481794{margin-bottom: 0px !important;}”] \nDialogue and discussions\n[/vc_column_text][vc_column_text css=”.vc_custom_1714138420204{margin-bottom: 0px !important;}”] \nShumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\nModerating and leading the discussion on the topic of today\, kickstarted by Pär Augustsson.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”RSVP HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FGmLvW|target:_blank”][vc_separator css=””][vc_column_text css=”.vc_custom_1714136717027{margin-bottom: 0px !important;}”]About HSMAI Europe: \nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/virtual-roundtable-for-senior-revenue-management-executives/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/03/virtual-roundtable-for-senior-revenue-management-executives-ksgzxP.tmp_.png
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240508
DTSTAMP:20260420T005815
CREATED:20240207T234154Z
LAST-MODIFIED:20240507T122935Z
UID:10001361-1715040000-1715126399@global.hsmai.org
SUMMARY:HSMAI Minnesota: Sales Summit 2024
DESCRIPTION:Spend the afternoon with HSMAI-Minnesota and learn what is new and trending in the world of hospitality sales.
URL:https://global.hsmai.org/event/hsmai-minnesota-sales-summit-2024/
LOCATION:Minneapolis/St. Paul\, MN
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240508
DTSTAMP:20260420T005815
CREATED:20240502T113000Z
LAST-MODIFIED:20240507T122939Z
UID:10001430-1715040000-1715126399@global.hsmai.org
SUMMARY:Members Only Networking Event
DESCRIPTION:Members Only Networking Event
URL:https://global.hsmai.org/event/members-only-networking-event-2/
LOCATION:Tysons\, VA
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240507
DTEND;VALUE=DATE:20240611
DTSTAMP:20260420T005815
CREATED:20240312T044459Z
LAST-MODIFIED:20240507T122935Z
UID:10001392-1715040000-1718063999@global.hsmai.org
SUMMARY:Hotel Revenue Optimization Essentials
DESCRIPTION:Hotel Revenue Optimization Essentials
URL:https://global.hsmai.org/event/hotel-revenue-optimization-essentials-58/
LOCATION:Online Web Series\, NA
CATEGORIES:Nationalevents
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240508
DTEND;VALUE=DATE:20240509
DTSTAMP:20260420T005815
CREATED:20240423T102558Z
LAST-MODIFIED:20240508T124233Z
UID:10001425-1715126400-1715212799@global.hsmai.org
SUMMARY:May Luncheon 2024
DESCRIPTION:
URL:https://global.hsmai.org/event/may-luncheon-2024/
LOCATION:Orlando\, FL\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240508
DTEND;VALUE=DATE:20240510
DTSTAMP:20260420T005815
CREATED:20240214T181315Z
LAST-MODIFIED:20240508T054536Z
UID:10001370-1715126400-1715299199@global.hsmai.org
SUMMARY:Revenue Optimisation Conference
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1701844400436{margin-bottom: 0px !important;}”] \n\n\nFor over 20 years\, HSMAI has been bringing industry professionals together for marketing and revenue optimization conferences\, leading the way for education\, insights\, connections\, and inspiration in these dynamic fields with events created by hoteliers for hoteliers.  \nNetwork with game-changing industry leaders and frontrunners. The speakers come alive from a curated collection of industry thought-leaders. \nOur Advisory Board plays a key role in laying the foundation for the program every year. These industry leaders help us curate a comprehensive conversation that covers all hospitality commercial disciplines and encourages dialogue that brings forth innovative propositions for the trade. \nHaven’t attended ROC before\, here’s a sneak peek at the stellar speaker lineup from 2023\n\n\nWith powerful educational and networking opportunities\,  \nthis is the can’t-miss conference of the year! \n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/revenue-optimisation-conference/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:Revenue
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/roc_300x300_sing_2024_e-fwbDu6.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240509
DTEND;VALUE=DATE:20240510
DTSTAMP:20260420T005815
CREATED:20240209T235540Z
LAST-MODIFIED:20240509T124506Z
UID:10001364-1715212800-1715299199@global.hsmai.org
SUMMARY:FRANK W. BERKMAN TOURISM ACHIEVEMENT AWA
DESCRIPTION:Black Tie Gala recognizing NYC’s best and the brightest in hospitality.
URL:https://global.hsmai.org/event/frank-w-berkman-tourism-achievement-awa-2/
LOCATION:New York\, NY\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20240509T123000
DTEND;TZID=Asia/Singapore:20240509T143000
DTSTAMP:20260420T005815
CREATED:20240214T181320Z
LAST-MODIFIED:20240509T055720Z
UID:10001371-1715257800-1715265000@global.hsmai.org
SUMMARY:APAC Chief Revenue Officers Roundtable – Singapore
DESCRIPTION:Singapore\nAPAC Chief Revenue Officers Roundtable \nBy invitation only \n09 May 2024 12:30pm – 2:30pm \nHSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.  Please contact us if you would like to be invited. \nThis Roundtable is being combined with Revenue Optimisation Conference that enables Hoteliers and Hotel Partners to discuss and work collaboratively on industry issues.
URL:https://global.hsmai.org/event/apac-chief-revenue-officers-roundtable-singapore/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:APAC Roundtables,Events,Revenue,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/b2-roundtable-square-cro-may-hXx3wU.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20240509T150000
DTEND;TZID=Asia/Singapore:20240509T173000
DTSTAMP:20260420T005815
CREATED:20240214T181324Z
LAST-MODIFIED:20240509T055722Z
UID:10001372-1715266800-1715275800@global.hsmai.org
SUMMARY:APAC Chief Sales & Marketing Officers Roundtable – Singapore
DESCRIPTION:Singapore\nAPAC Chief Sales & Marketing Officers Roundtable \nBy invitation only \n09 May 2024 \n \nHSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions.  Please contact us if you would like to be invited. \nThis Roundtable is being combined with Revenue Optimisation Conference that enables Hoteliers and Hotel Partners to discuss and work collaboratively on industry issues.
URL:https://global.hsmai.org/event/apac-chief-sales-marketing-officers-roundtable-singapore/
LOCATION:Marina Bay Sands Expo and Convention Centre\, 10 Bayfront Avenue\, Singapore\, Singapore\, 018956\, Singapore
CATEGORIES:APAC Roundtables,Events,Marketing,Roundtable,Sales
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/02/b1-roundtable-square-csmo-may-rLwFMi.tmp_.jpg
END:VEVENT
END:VCALENDAR