BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HSMAI Global - ECPv6.18.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://global.hsmai.org
X-WR-CALDESC:Events for HSMAI Global
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/Oslo
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Europe/Lisbon
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:WEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:WET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:WEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:WET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:WEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:WET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Europe/Amsterdam
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Australia/Sydney
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20250405T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20251004T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20260404T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20261003T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20270403T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20271002T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Europe/Athens
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20260901T170000
DTEND;TZID=Europe/Oslo:20260901T200000
DTSTAMP:20260901T132834Z
CREATED:20260723T234059Z
LAST-MODIFIED:20260901T132834Z
UID:10002073-1788282000-1788292800@global.hsmai.org
SUMMARY:Power Up | Oslo | September 2026
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”19576″ img_size=”1920×1080″ alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]Power Up | Oslo | September 2026[/mk_fancy_title][vc_column_text margin_bottom=”0″ css=”.vc_custom_1787135810613{margin-bottom: 0px !important;}”]📅 Tuesday\, 1 September 2026\n⏰ 5:00 pm – 8:00 pm\, including networking and drinks\n📍Oslo\, Thon Hotel Vika Atrium \nTopic: What is driving the development in the meetings and conference market right now? \nFree registration for HSMAI Europe Members \n  \nWe will kick of the evening with the following program:[/vc_column_text][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787050787823{margin-bottom: 0px !important;}”] \nNordic Event Pulse 2026:\nWith fresh findings from Nordic Event Pulse 2026 and insights into organiser trends and participant behaviour in the Nordics. \nby: Jim Ronny Andersen \n[/vc_column_text][vc_single_image image=”19822″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787050804877{margin-bottom: 0px !important;}”] \nJim Ronny Andersen\nHead of Sales\nCheckin \n[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787050813196{margin-bottom: 0px !important;}”] \nReclaiming the Guest Journey:\nHow AI Memory Is Shaping the Next Generation of Hospitality \nby: Marcel Stiller \n[/vc_column_text][vc_single_image image=”18367″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787050831574{margin-bottom: 0px !important;}”] \nMarcel Stiller\nVP EMEA\nTrustYou Headquarters \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][vc_column_text disable_pattern=”true” css=”.vc_custom_1786702370131{margin-bottom: 0px !important;}”] \nSpeed Gets You the Enquiry. Experience Wins the Business.\nThe 2027 M&E Revenue Playbook: From Response Speed to Mobile Booking Experience \nby: Ralph van Hooijdonk   \nSpeed matters. Our benchmark data shows that hotels responding quickly to M&E enquiries are better positioned to win the business. But getting the proposal out fast is only the first step. \nFor the 2027 M&E Revenue Playbook\, VenueSuite expands the benchmark beyond hotel response times to look at what happens on the other side of the transaction: how corporate bookers receive\, open\, read and sign proposals. Particularly on mobile. \nCombining data from hotel M&E operations with new insights into corporate buyer behaviour\, this session explores how speed and booking experience together can help hotels respond better\, convert more enquiries and ultimately capture more M&E revenue.[/vc_column_text][vc_single_image image=”18438″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1786702306844{margin-bottom: 0px !important;}”]Ralph van Hooijdonk\nFounder & CEO\nVenueSuite [/vc_column_text][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1784813147052{margin-bottom: 0px !important;}”]We would be delighted to have you join us. \nRegistrations are now open – Secure your spot today![/vc_column_text][vc_btn title=”Register here” align=”center” size=”lg” color=”green” link=”url:https%3A%2F%2Feur.cvent.me%2FbVDnzE” button_block=”true”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-oslo-september-2026/
LOCATION:Thon Hotel Vika Atrium\, Munkedamsveien 45\,\, Oslo\, 0250\, Norway
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/07/oslo_power-up-2026_sept-JWHA3y.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260909T160000
DTEND;TZID=UTC:20260909T170000
DTSTAMP:20260909T080021Z
CREATED:20260611T191037Z
LAST-MODIFIED:20260909T080021Z
UID:10002054-1788969600-1788973200@global.hsmai.org
SUMMARY:Certified in Hospitality Business Acumen (CHBA)
DESCRIPTION:[vc_row][vc_column][vc_btn title=”SIGN UP NOW” color=”violet” i_icon_fontawesome=”fa fa-solid fa-cart-plus” add_icon=”true” link=”url:https%3A%2F%2Fhsmaime.org%2Fproduct%2Fcertified-in-hospitality-business-acumen%2F”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/certified-in-hospitality-business-acumen-chba-36/
LOCATION:Online
CATEGORIES:Classes
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/06/chba-september-scaled-orjQtz.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260910T183000
DTEND;TZID=UTC:20260917T203000
DTSTAMP:20260910T081309Z
CREATED:20260619T191111Z
LAST-MODIFIED:20260910T081309Z
UID:10002061-1789065000-1789677000@global.hsmai.org
SUMMARY:Thirsty Thursday
DESCRIPTION:[vc_row][vc_column][vc_column_text]HSMAI MEA’s Thirsty Thursday is the perfect midweek escape\, offering a refreshing break in some of Dubai’s most sophisticated venues. This event provides an excellent opportunity for networking and relaxation\, set against the backdrop of the city’s swankiest spots. Designed to bring together professionals from the hospitality industry\, Thirsty Thursday is a must-attend for anyone looking to unwind and connect in style.[/vc_column_text][vc_btn title=”Secure your space” color=”violet” css=”” link=”url:https%3A%2F%2Fhsmai.glueup.com%2Fevent%2Fthirsty-thursday-184914%2F|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/thirsty-thursday-33/
LOCATION:Hilton Dubai Palm Jumeirah\, Dubai\, United Arab Emirates
CATEGORIES:Networking
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/07/tt-september-10-2600x1400-px-rQnZG9.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20260910T190000
DTEND;TZID=Europe/Oslo:20260910T210000
DTSTAMP:20260910T144514Z
CREATED:20260612T185552Z
LAST-MODIFIED:20260910T144514Z
UID:10002056-1789066800-1789074000@global.hsmai.org
SUMMARY:Power Up | Rhodes | September 2026
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”19845″ img_size=”1920×1080″][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]Power Up | Rhodes | September 2026[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1787147077888{margin-bottom: 0px !important;}”]📅 Date: Thursday\, 10 September 2026\n🕔 Time: 7:00 pm – 9:00 pm EET (followed by networking & drinks at Ella Elissa)\n📍 Location: Ella Helea (map)\, Kallithea 85100\, Rhodes\, Greece \n  \nWe will kick of the evening with the following program: \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787830733185{margin-bottom: 0px !important;}”]Welcome \nby: Nikos Giokas   [/vc_column_text][vc_single_image image=”20058″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787831397269{margin-bottom: 0px !important;}”]Nikos Giokas \nBusiness Development Director EMEA\, Hospitality Ancillaries\nPlusgrade[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#663399″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text disable_pattern=”true” css=”.vc_custom_1786015089146{margin-bottom: 0px !important;}”] \nHow do Greek hotel companies remain independent while competing with global brands?\nby: Stamatis I. Hatzilazarou\n \n\n[/vc_column_text][vc_single_image image=”19776″ img_size=”medium” style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1786014886028{margin-bottom: 0px !important;}”] \nStamatis I. Hatzilazarou\n\n Stamatis Hatzilazarou is a Greek hotel owner and commercial leader from Rhodes.\nHe is part of the second generation behind H Hotels Collection\,\nthe family-owned group founded by his father\, Giannis Hatzilazarou\, in 1993.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#663399″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1786014688496{margin-bottom: 0px !important;}”]One Team\, One System\, More Revenue\nA practical playbook for hotels without dedicated revenue\, sales or marketing teams \nby: Djordje Jevtic[/vc_column_text][vc_single_image image=”18324″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787829514654{margin-bottom: 0px !important;}”]Djordje Jevtic\nCEO & Co-founder\nHotelSync[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787830551161{margin-bottom: 0px !important;}”]Reclaiming the Guest Journey:\nHow AI Memory Is Shaping the Next Generation of Hospitality \nby: Erik Muñoz[/vc_column_text][vc_single_image image=”18509″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787829504207{margin-bottom: 0px !important;}”]Erik Muñoz\nDirector Business Development EMEA\nTrustYou Headquarters[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator border_width=”1px” accent_color=”#663399″][mk_padding_divider][vc_column_text disable_pattern=”true” css=”.vc_custom_1787830558554{margin-bottom: 0px !important;}”]The 2026 Online Booking Outlook: How Rhodes & Kos Compare to Greece’s Top Destinations.\nThe online sales outlook for the 2026 season and the data shaping demand. Drawing on webhotelier | primalres data\, we benchmark the online performance of Rhodes and Kos against Greece’s leading destinations for a clear read on where the two islands stand and where the market is heading. \nby: Dr John Fotis[/vc_column_text][vc_single_image image=”20045″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787829482996{margin-bottom: 0px !important;}”]Dr John Fotis\nDeputy CEO\nwebhotelier | primalres[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#663399″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1786015617605{margin-bottom: 0px !important;}”] \nPANEL: What Really Drives Hotel Performance?\n\n[/vc_column_text][vc_empty_space height=”32px”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text disable_pattern=”true” css=”.vc_custom_1786012438067{margin-bottom: 0px !important;}”]Moderator Panagiotis Almyrantis kicks off the panel with sharp insights and sets the tone for a dynamic discussion\, guiding the conversation with his signature clarity and industry perspective. \n [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”19688″ img_size=”200X200″ style=”vc_box_circle_2″ css_animation=”none”][vc_column_text disable_pattern=”true” css=”.vc_custom_1787134370629{margin-bottom: 0px !important;}”] \nPanοs Almyrantis\n\nChief Operations & Commercial Officer\nElla Resorts & President European Hotel Managers Association (EHMA)\nMember of HSMAI Europe Greek Advisory Board \n\n[/vc_column_text][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”20058″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” margin_bottom=”0″ css=”.vc_custom_1789028159456{margin-bottom: 0px !important;}”]Nikos Giokas  \n\nBusiness Development Director EMEA\, Hospitality Ancillaries\nPlusgrade\n \n\n[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”19702″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1786015506197{margin-bottom: 0px !important;}”]Markos Giannisopoulos\n \n\nArea Manager\, Market Management\nExpedia Group \n\n [/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”19857″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787145055071{margin-bottom: 0px !important;}”] \nGeorgios Matsigkos \nSpecial Consultant to the Management of\nLINDOS HOTELS in Vlycha area\n&\nPresident of\nHotel Managers Association in Rhodes[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”19858″ img_size=”200X200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787145203391{margin-bottom: 0px !important;}”] \nManolis Arvanitis \nRevenue Manager\nMitsis Hotels  \n [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#663399″][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_empty_space height=”32px”][vc_column_text css=”.vc_custom_1780653447699{margin-bottom: 0px !important;}”]Free registration for HSMAI Europe Members \nWe would be delighted to have you join us. Registrations are open – Secure your spot today![/vc_column_text][vc_btn title=”Register here” align=”center” size=”lg” color=”green” link=”url:https%3A%2F%2Feur.cvent.me%2F87LEWA” button_block=”true”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_padding_divider][mk_fancy_title strip_tags=”false” style=”false” force_font_size=”false” font_family=”none” drop_shadow=”false”] \nAN HSMAI EUROPE NATIONAL PARTNER IN GREECE  \n[/mk_fancy_title][/vc_column][vc_column width=”1/2″][mk_padding_divider][mk_fancy_title strip_tags=”false” style=”false” force_font_size=”false” font_family=”none” drop_shadow=”false”] \nSTRATEGIC PARTNER \n[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image onclick=”custom_link” image=”{“18318“:{“url“:“https://hotelsync.com/“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”medium” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_single_image onclick=”custom_link” image=”{“17871“:{“url“:“https://www.trustyou.com/“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”medium” alignment=”center” css_animation=”none”][/vc_column][/vc_row][vc_row][vc_column][vc_separator border_width=”1px” accent_color=”#663399″][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-rhodes-september-2026/
LOCATION:Ella Helea\, Leof. Kallitheas 215\, Rhodes\, Rhodes\, 85100\, Greece
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/08/10-september-rhodes-2-QNUDFi.jpg
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260915T120000
DTEND;TZID=America/New_York:20260915T130000
DTSTAMP:20260805T171438Z
CREATED:20260805T171438Z
LAST-MODIFIED:20260805T171438Z
UID:10002079-1789473600-1789477200@global.hsmai.org
SUMMARY:Contact Center SIG – Virtual All Members Meeting
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]An interactive forum featuring updates\, education\, and peer insights for contact center leaders. \nRegistration link coming soon* \n\nFacilitators \n\n\nMichelle Lord\, Director\, Reservation Sales | Accor Global Reservation Center\nScott Wright\, Sales Director | Telus International\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/contact-center-sig-virtual-all-members-meeting/
LOCATION:FL
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260915T120000
DTEND;TZID=America/New_York:20260915T130000
DTSTAMP:20260914T235724Z
CREATED:20260806T172828Z
LAST-MODIFIED:20260914T235724Z
UID:10002084-1789473600-1789477200@global.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual All Members Meeting: An interactive forum featuring updates\, education\, and peer insights. \nTuesday\, September 15 @ 12:00 – 1:00 PM ET \n\nRegister Online\n\n\nSteering Committee Co-Facilitators:\n\nMichelle Lord\, Director\, Reservation Sales | Accor Global Reservation Center\nScott Wright\, Sales Director | Telus International\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders/
LOCATION:FL
CATEGORIES:Events
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Lisbon:20260915T160000
DTEND;TZID=Europe/Lisbon:20260915T190000
DTSTAMP:20260915T151431Z
CREATED:20260618T185640Z
LAST-MODIFIED:20260915T151431Z
UID:10002059-1789488000-1789498800@global.hsmai.org
SUMMARY:Power Up @ HEDNA | Lisbon 2026
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”19666″ img_size=”full”][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]Power Up @ HEDNA | Lisbon[/mk_fancy_title][vc_column_text margin_bottom=”15″ css=”.vc_custom_1789379837621{margin-bottom: 0px !important;}”] \n📅 Date: Tuesday\, 15th September 2026\n⏰ Time: 4PM – 7PM including networking and drinks\n📍 Location: HEDNA Conference @ Altis Grand Hotel\, Lisbon \n  \nFree registration for HSMAI Europe Members \nWe would be delighted to have you join us during the HEDNA Conference for an exclusive PowerUp session. \n \nChristelle Pitrel\, VP Asset Management at Highgate and Chair of HSMAI Europe’s Portugal Advisory Board\, will kick off the programme with a warm welcome.[/vc_column_text][mk_padding_divider size=”20″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789033329944{margin-bottom: 0px !important;}”] \nFrom Revenue Manager to Revenue Strategist: The Impact of AI on Hotel Revenue\nThe discussion will also explore: \n• Impact of LLMs such as ChatGPT on distribution strategies\n• Direct APIs – will these\, in the long term\, replace GDS?\n• Long-tail distribution and the impact on direct strategies\, price matching and rate exposure \n \nThis discussion will be led by Rudi Azevedo\, Founder and CEO of RM HUB and a member of the HSMAI Europe’s Portugal Advisory Board. \nRudi has more than 20 years of experience in revenue management and sales within the hotel industry. Through RM HUB\, he and his team work with hotels across revenue optimisation\, commercial performance\, training and technology. \nInvited to join in the discussion with Rudi will also be the following:[/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”15493″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789026471086{margin-bottom: 0px !important;}”] \nShumi Khan\nFormer Global Senior Vice President of Business Performance & Revenue at Accor and Former Chair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789032496166{margin-bottom: 0px !important;}”]Shumi brings extensive experience in analytics\, revenue management and business strategy across hospitality and other industries\, with a strong track record of using data and commercial insight to drive strategic decision-making.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”20169″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789026463417{margin-bottom: 0px !important;}”] \nDavid Lamelas\nFounder & CEO at Uauai \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789032442068{margin-bottom: 0px !important;}”]Founder of Hotel Tech Market and Co-Founder of UauAi and Biovilla Sustainability\, with over 17 years of experience across hospitality\, technology\, AI\, revenue and sustainability. David develops AI-powered solutions for the hospitality industry and teaches applied AI in hospitality at NOVA\, ADHP and AHP.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”20168″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789026502978{margin-bottom: 0px !important;}”] \nFrancesco Nardone\nHead of Revenue Management at Blastness \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789031908954{margin-bottom: 0px !important;}”]Head of Revenue Management at Blastness\, leading a team of 20 Revenue Managers across a portfolio of more than 700 hotels. With over 13 years of hospitality experience\, Francesco specialises in pricing\, distribution\, forecasting and revenue technology\, and is also a lecturer and international industry speaker.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”15449″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789028416228{margin-bottom: 0px !important;}”] \nKelly Cronin\nCommercial Director at Village Hotels \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789032350197{margin-bottom: 0px !important;}”]Kelly is an experienced hospitality commercial leader with a strong focus on revenue strategy and commercial performance\, and is actively involved in supporting the development of the next generation of hospitality leaders through HSMAI Europe.[/vc_column_text][/vc_column_inner][/vc_row_inner][mk_padding_divider size=”20″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379389999{margin-bottom: 0px !important;}”] \nWe Got Better at Pricing Rooms. Why Aren’t We Better at Selling Them?\nLed by Pedro Colaco\, CEO at Guestcentric\, this conversational panel will explore a simple but important question: hotels have become increasingly sophisticated at deciding what a room should cost\, but have they become equally good at selling it? \nOver the last 20 years\, major advances have been made in revenue management\, forecasting\, distribution and pricing. Yet much less progress has been made in how hotels present their products\, communicate the value between room types and persuade guests to spend more. \nThe discussion will explore the gap between pricing and merchandising\, asking whether the next major commercial opportunity for hotels lies not in refining price even further\, but in becoming better at selling the product itself. It will also look at how personalisation\, conversational interfaces and AI could change the way hotels present rooms and offers to different guests. \nInvited in the discussion with Pedro will also be the following:[/vc_column_text][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”20237″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379552858{margin-bottom: 0px !important;}”] \nMark FancourtCo-founder\, TRAVHOTECH \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379598677{margin-bottom: 0px !important;}”]Mark brings more than three decades of global leadership experience across hospitality\, travel and technology\, with a background spanning operations\, IT\, strategy and innovation. He was recognised among HSMAI’s Top 25 Extraordinary Minds in Sales\, Marketing & Revenue in 2023.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”20234″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379700680{margin-bottom: 0px !important;}”] \nKurt WeinsheimerPresident\, Sojern \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379709344{margin-bottom: 0px !important;}”]Kurt has more than 20 years of experience in online travel commerce\, media and travel marketing. At Sojern\, he works at the intersection of technology\, guest acquisition and monetisation\, helping hotels use data and AI to connect with travellers and drive growth.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”20235″ img_size=”150×150″ style=”vc_box_circle” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379776232{margin-bottom: 0px !important;}”] \nCharlie OsmondCo-founder\, Triptease \n[/vc_column_text][vc_column_text disable_pattern=”true” css=”.vc_custom_1789379783117{margin-bottom: 0px !important;}”]Charlie is Co-founder of Triptease\, a technology company focused on helping hotels increase direct bookings. His work centres on hotel marketing\, distribution and technology\, helping hotels attract and convert more high-value guests through their direct channels.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_column_text disable_pattern=”true” css=”.vc_custom_1789026562728{margin-bottom: 0px !important;}”]Sign up today and secure your place![/vc_column_text][vc_btn title=”REGISTER NOW” align=”center” color=”success” link=”url:https%3A%2F%2Feur.cvent.me%2F9aGxMn|target:_blank” button_block=”true”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-hedna-lisbon-2026/
LOCATION:Altis Grand Hotel\, R. Castilho 11\, Lisbon\, 1269-072\, Portugal
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/07/power-up-hedna-lisbon-2-bkwtAN.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260916
DTEND;VALUE=DATE:20260917
DTSTAMP:20260915T151432Z
CREATED:20260618T185539Z
LAST-MODIFIED:20260915T151432Z
UID:10002058-1789516800-1789603199@global.hsmai.org
SUMMARY:HSMAI Europe Commercial Strategy Forum | Netherlands
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”19488″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1778507037840{margin-bottom: 0px !important;}”]Welcome to the HSMAI Europe Commercial Strategy Forum Netherlands. \nThis event brings together hospitality professionals to exchange ideas\, build relationships\, and explore the latest strategies in revenue management\, sales\, marketing\, and distribution. \nAs an international organization\, HSMAI Europe combines global trends\, insights\, and expertise with strong local knowledge and speakers. By bringing together the best of both worlds\, we aim to create a highly relevant and impactful experience for the local market. \nOur goal is to provide an inspiring and interactive forum where commercial leaders can learn from each other\, discuss current challenges and opportunities\, and leave with fresh ideas\, practical insights\, and valuable connections. \nWe would be delighted to have you join us and look forward to a great day together in Nieuwegein.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”25″][vc_btn title=”Read more & Register here” style=”classic” color=”violet” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fhsmai.eu%2Fcommercial-strategy-forum-netherlands%2F|target:_blank”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-commercial-strategy-forum-netherlands/
LOCATION:NBC\, Blokhoeve 1\, Nieuwegein\, 3438 LC\, Netherlands
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/07/some-csf-netherlands-2026-1920-x-1080-px-2-1-G13rga.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260916T160000
DTEND;TZID=UTC:20260916T170000
DTSTAMP:20260916T083020Z
CREATED:20260618T191145Z
LAST-MODIFIED:20260916T083020Z
UID:10002060-1789574400-1789578000@global.hsmai.org
SUMMARY:Certified in Hospitality Business Acumen (CHBA)
DESCRIPTION:[vc_row][vc_column][vc_btn title=”SIGN UP NOW” color=”violet” i_icon_fontawesome=”fa fa-solid fa-cart-plus” add_icon=”true” link=”url:https%3A%2F%2Fhsmaime.org%2Fproduct%2Fcertified-in-hospitality-business-acumen%2F”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/certified-in-hospitality-business-acumen-chba-37/
LOCATION:Online
CATEGORIES:Classes
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/06/chba-september-scaled-orjQtz.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20260917T180000
DTEND;TZID=Europe/Amsterdam:20260917T210000
DTSTAMP:20260915T151432Z
CREATED:20260619T191221Z
LAST-MODIFIED:20260915T151432Z
UID:10002062-1789668000-1789678800@global.hsmai.org
SUMMARY:Power Up | London | September 2026
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”18952″ img_size=”1920×1080″ alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]Power Up | London | September 2026[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1787659937709{margin-bottom: 0px !important;}”]📅 Thursday\, 17 September 2026\n⏰ 6:00 pm – 9:00 pm\, including by networking and drinks\n📍 London\, UK \nData. Digest. Discuss. Decide.\nWhat will 2027 bring for the UK hospitality industry\, and how should commercial leaders prepare? \nAs hotels begin to shape their strategies\, forecasts and budgets for the year ahead\, HSMAI Europe’s UK Advisory Board invites you to an interactive Power Up bringing together the latest market intelligence and perspectives from across the hospitality commercial landscape. \nThrough a series of short\, focused\, data-led insights\, we’ll explore the outlook for 2027 across areas including:[/vc_column_text][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column][vc_separator border_width=”1px” accent_color=”#669933″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787663735775{margin-bottom: 0px !important;}”]Moderators of the Evening[/vc_column_text][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”19964″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661562750{margin-bottom: 0px !important;}”]Peter Heath\nOwner/Founder\nVenue Performance[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”19968″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787663644220{margin-bottom: 0px !important;}”] \n\n\n\n\n\nEthem Ethemsoy\nTeam Lead\, Revenue Management – N\, W\, & S Europe\nWyndham Hotels & Resorts \n\n\n\n\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661182719{margin-bottom: 0px !important;}”]Hotel Market Outlook / STR Forecast\nPresented by CoStar \nSpeaker: Michal Rao[/vc_column_text][vc_single_image image=”19963″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787660668378{margin-bottom: 0px !important;}”]Michal Rao\nRegional Director – Northern Europe\nSTR[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661140012{margin-bottom: 0px !important;}”]Customer & Reputation Insight\nPresented by: TrustYou\n \nSpeaker: Erik Muñoz[/vc_column_text][vc_single_image image=”19809″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787660311033{margin-bottom: 0px !important;}”]Erik Muñoz\nDirector Business Development EMEA\nTrustYou Headquarters[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text disable_pattern=”true” css=”.vc_custom_1787664353588{margin-bottom: 0px !important;}”]Meetings & Events Outlook\nPresented by: Venue Performance / Venue Directory \nSpeakers: Peter Heath & Jason Gutteridge[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”19964″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661562750{margin-bottom: 0px !important;}”]Peter Heath\nOwner/Founder\nVenue Performance[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”19965″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661747868{margin-bottom: 0px !important;}”] \n\n\n\n\n\nJason Gutteridge\nDirector of Sales and Operations\nVenue Directory \n\n\n\n\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787661924208{margin-bottom: 0px !important;}”]Corporate Travel Outlook\nPresented by Amadeus \nSpeaker: Mahwish Jamal[/vc_column_text][vc_single_image image=”19977″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787662056118{margin-bottom: 0px !important;}”]Mahwish Jamal\nDirector of Sales UK&I\nAmadeus[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787662180086{margin-bottom: 0px !important;}”]Financial & Profitability Outlook\nPresented by HotStats \n \nSpeaker: Michael Grove[/vc_column_text][vc_single_image image=”19966″ img_size=”200×200″ style=”vc_box_circle_2″][vc_column_text disable_pattern=”true” css=”.vc_custom_1787662286263{margin-bottom: 0px !important;}”]Michael Grove\nCEO\nHotStats[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text disable_pattern=”true” css=”.vc_custom_1787664316491{margin-bottom: 0px !important;}”] \nDigest. Discuss. Decide.\nBut this won’t simply be an evening of presentations. Following the insights\, we’ll move from Data to Digest\, Discuss and Decide\, bringing attendees together around facilitated tables to challenge the findings\, share perspectives and identify what they mean in practice. \nTogether we’ll ask: \n\nWhat are the biggest opportunities and risks for 2027?\nWhat should hoteliers be considering in their business plans now?\nWhat actions should commercial leaders take next?\nAnd importantly\, what can HSMAI do now\, next and in the future to help our members meet the challenges and opportunities ahead?\n\nCome ready to listen\, contribute\, challenge\, and leave better informed\, better prepared and with practical ideas to take back into your business. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider][vc_separator border_width=”1px” accent_color=”#669933″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1780653447699{margin-bottom: 0px !important;}”]Free registration for HSMAI Europe Members \nWe would be delighted to have you join us. Registrations are open – Secure your spot today![/vc_column_text][vc_btn title=”Register here” align=”center” size=”lg” color=”green” link=”url:https%3A%2F%2Feur.cvent.me%2FAxGw10″ button_block=”true”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-london-september-2026/
LOCATION:Hilton London Bankside\, 2-8 Great Suffolk St\, London\, SE1 0UG\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/06/september-london-1-vfr4Dz.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260922T133000
DTEND;TZID=Australia/Sydney:20260922T163000
DTSTAMP:20260922T164537Z
CREATED:20260624T191039Z
LAST-MODIFIED:20260922T164537Z
UID:10002063-1790083800-1790094600@global.hsmai.org
SUMMARY:ROUNDTABLE: AUSTRALIA COMMERCIAL LEADERS – SYDNEY
DESCRIPTION:[vc_row][vc_column][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/12/sydney-sep-scaled.jpg” image_size=”full” frame_style=”single_line” align=”center”][vc_empty_space][vc_custom_heading text=”ROUNDTABLE: AUSTRALIA COMMERCIAL LEADERS – SYDNEY” font_container=”tag:h5|font_size:27|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][vc_custom_heading text=”Tuesday 22 September 2026″ font_container=”tag:h5|font_size:23|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1730997869425{margin-bottom: 0px !important;}”] \nBy Invitation Only \nHSMAI Asia Pacific runs regular Roundtable events for the leaders in the Revenue\, Digital\, Distribution\, Marketing\, Sales and Operational heads in the Hospitality Industry.  The Roundtables are invitation-only and are deliberately small\, boardroom-style meetings to ensure everyone can participate and benefit from the discussions. \nPlease contact us if you would like to be invited. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=”PARTNERS” font_container=”tag:h2|font_size:40|text_align:center|color:%2352247f” use_theme_fonts=”yes” css=”.vc_custom_1771477979006{margin-bottom: 0px !important;}”][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”10″ offset=”0″ description=”false” employees=”2892″][/vc_column_inner][vc_column_inner width=”1/4″][mk_employees column=”1″ rounded_image=”false” grayscale_image=”false” count=”10″ offset=”0″ description=”false” employees=”47390″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/roundtable-australia-commercial-leaders-sydney-2/
LOCATION:FL
CATEGORIES:APAC Roundtables,Commercial,Roundtable
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/06/sydney-sep-nUzCsU.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260923
DTEND;VALUE=DATE:20260925
DTSTAMP:20260922T164537Z
CREATED:20260626T192639Z
LAST-MODIFIED:20260922T164537Z
UID:10002065-1790121600-1790294399@global.hsmai.org
SUMMARY:NO VACANCY – SYDNEY
DESCRIPTION:[vc_row css=”.vc_custom_1722533999819{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1724268459143{background-color: #ffffff !important;}”][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2026/02/nv-sydney-landscape-banner.png” image_size=”medium” frame_style=”single_line” link=”https://secure.terrapinn.com/V5/step2.aspx?Q=4096649RHFV&TMID=HSMAI” target=”_blank” align=”center”][vc_empty_space][vc_btn title=”REGISTER HERE” align=”center” style=”flat” color=”green” link=”url:https%3A%2F%2Fsecure.terrapinn.com%2FV5%2Fstep2.aspx%3FQ%3D4096649RHFV%26TMID%3DHSMAI|target:_blank” el_class=”get_my_copy”][vc_column_text align=”center” css=”.vc_custom_1739246323877{margin-bottom: 0px !important;}”] \nPromo Code: HSMAI\n[/vc_column_text][vc_column_text css=”.vc_custom_1784636125892{margin-bottom: 0px !important;}”] \n📍 Location: ICC Sydney \nDates: 23 & 24 September 2026 \nBooth #: 1262 \nNoVacancy Sydney is one of the Pacific region’s leading annual gatherings for hotel and accommodation leaders\, bringing the industry together to explore the innovations\, insights and partnerships shaping the future of hospitality. \nHeld at ICC Sydney on 23–24 September 2026\, the event offers two value-packed days\, the hottest networking opportunities and thousands of solutions designed to help hoteliers improve performance\, profitability\, efficiency and guest experience. It is a key opportunity to discover new ideas\, market intelligence\, innovative technology and best practices from across the hotel and accommodation industry. \nTwo sessions by HSMAI | The Hotel Leaders Summit | The Marketing Summit \nHSMAI Asia Pacific is proud to continue its annual participation in NoVacancy Sydney\, contributing thought leadership and practical education for hotel commercial leaders across sales\, marketing\, revenue\, distribution and digital. This year\, HSMAI will host dedicated sessions focused on the commercial issues that matter most to hoteliers today — helping industry leaders evolve their properties\, maximise revenue and stay ahead in a rapidly changing market. \nRegistration is now open. Book your FREE pass and be part of the definitive event that brings the hotel and accommodation industry together under one roof. \nUse promo code HSMAI when registering. \n[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column border_color=”#ffffff” width=”1/2″ css=”.vc_custom_1757320774631{background-color: #ffffff !important;border-color: #ffffff !important;}”][vc_empty_space height=”64px”][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2026/02/2-nvsyd-2-26_marketing-summit_landscape.png” image_size=”full” frame_style=”single_line” align=”center”][vc_custom_heading text=”DAY 1: Hotel Marketing Summit\nSeptember 23\, 1:50pm–2:30pm \nThe New Marketing Mix: SEO vs GEO and LLM-Driven Discovery” font_container=”tag:h4|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_row_inner][vc_column_inner width=”1/12″]\n[/vc_column_inner][vc_column_inner width=”5/6″][mk_employees style=”classic” count=”5″ employees=”1298\, 43613\, 51016\, 47588\, 51972″][/vc_column_inner][vc_column_inner width=”1/12″]\n[/vc_column_inner][/vc_row_inner][/vc_column][vc_column border_color=”#ffffff” width=”1/2″ css=”.vc_custom_1757321245592{background-color: #ffffff !important;border-color: #ffffff !important;}”][vc_empty_space height=”64px”][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2026/02/1-nvsyd-2-26_hotel-summit_landscape.png” image_size=”full” frame_style=”single_line” align=”center”][vc_custom_heading text=”DAY 2: Hotel Leaders Summit\nSeptember 24\, 11:05am – 11:45am \nHow Smart Hotel Leaders are Driving Commercial Growth” font_container=”tag:h4|text_align:center|color:%2352247f” use_theme_fonts=”yes”][vc_row_inner][vc_column_inner width=”1/12″]\n[/vc_column_inner][vc_column_inner width=”5/6″][mk_employees style=”classic” column=”2″ count=”4″ employees=”1298\, 50118\, 7189\, 51949″][/vc_column_inner][vc_column_inner width=”1/12″]\n[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\n[/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_custom_heading text=”Find Us Here” font_container=”tag:h2|text_align:center|color:%2352247f” use_theme_fonts=”yes”][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2025/02/nv_sydney_find-us-here.png” image_size=”medium” align=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2024/01/nv1.jpg” image_width=”700″ align=”center”][/vc_column][vc_column width=”1/2″][mk_image src=”https://asia.hsmai.org/wp-content/uploads/sites/12/2024/01/nv2.jpg” image_width=”700″ align=”center”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/no-vacancy-sydney/
LOCATION:ICC Sydney Exhibition Centre\, 14 Darling Drive\, Sydney\, NSW\, 2000\, Australia
CATEGORIES:Commercial,Events,Hsmai Partner Event
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/07/nv-sydney-2026-w-border-Z6zX8x.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260923T160000
DTEND;TZID=UTC:20260923T170000
DTSTAMP:20260920T091452Z
CREATED:20260625T201038Z
LAST-MODIFIED:20260920T091452Z
UID:10002064-1790179200-1790182800@global.hsmai.org
SUMMARY:Certified in Hospitality Business Acumen (CHBA)
DESCRIPTION:[vc_row][vc_column][vc_btn title=”SIGN UP NOW” color=”violet” i_icon_fontawesome=”fa fa-solid fa-cart-plus” add_icon=”true” link=”url:https%3A%2F%2Fhsmaime.org%2Fproduct%2Fcertified-in-hospitality-business-acumen%2F”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/certified-in-hospitality-business-acumen-chba-38/
LOCATION:Online
CATEGORIES:Classes
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/06/chba-september-scaled-orjQtz.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260924T170000
DTEND;TZID=Europe/Athens:20260924T190000
DTSTAMP:20260924T161332Z
CREATED:20260626T195752Z
LAST-MODIFIED:20260924T161332Z
UID:10002066-1790269200-1790276400@global.hsmai.org
SUMMARY:Power Up | Thessaloniki | September 2026
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”18815″ img_size=”1920×1080″ alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][mk_fancy_title color=”#669933″ size=”25″ margin_bottom=”5″ font_family=”Merriweather” font_type=”google”]Power Up | Thessaloniki | September 2026[/mk_fancy_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1789637412526{margin-bottom: 0px !important;}”]📅 Thursday\, 24 September 2026\n⏰ 6:00 pm – 8:00 pm\, followed by networking and drinks\n📍 ONOMA Hotel\, Thessaloniki\, Greece \n  \nWe will kick of the evening with the following program:\n[/vc_column_text][vc_row_inner][vc_column_inner][vc_separator border_width=”1px” accent_color=”#EBEBEB”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789634633493{margin-bottom: 0px !important;}”]A warm welcome from our evening’s moderator  \nBy Vasilios Riavoglou\, Chief Growth Officer at Hotel Insider & HBIS and Member of the HSMAI Europe`s Greek Advisory Board[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”17563″ img_size=”200X200″ style=”vc_box_circle” alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_separator border_width=”1px” accent_color=”#EBEBEB”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” margin_bottom=”0″ css=”.vc_custom_1789982668219{margin-bottom: 0px !important;}”]One Team\, One System\, More Revenue\nA practical playbook for hotels without dedicated revenue\, sales or marketing teams \nBy Manthos Kefalas\, Market Director at HotelSync[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”20392″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_separator border_width=”1px” accent_color=”#EBEBEB”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text disable_pattern=”true” css=”.vc_custom_1789636826501{margin-bottom: 0px !important;}”]Reclaiming the Guest Journey:\nHow AI Memory Is Shaping the Next Generation of Hospitality \nBy Erik Muñoz\, Director Business Development EMEA at TrustYou Headquarters[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”20118″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_separator border_width=”1px” accent_color=”#EBEBEB”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text disable_pattern=”true” css=”.vc_custom_1789629813247{margin-bottom: 0px !important;}”]Who Wins the Guest? Inside Thessaloniki’s New Hospitality Landscape\nPanel[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”20058″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][vc_column_text disable_pattern=”true” css=”.vc_custom_1789637290301{margin-bottom: 0px !important;}”] \nModerator\nNikos Giokas\nBusiness Development Director EMEA\, Hospitality Ancillaries at Plusgrade and Chair of HSMAI Europe’s Greek Advisory Board \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”20363″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][vc_column_text disable_pattern=”true” css=”.vc_custom_1789630102555{margin-bottom: 0px !important;}”] \n\nVivi Vrangou\nGeneral Manager at Vanoro Hotel Thessaloniki 5* \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”20364″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][vc_column_text disable_pattern=”true” css=”.vc_custom_1789630272652{margin-bottom: 0px !important;}”] \n\nRoberto Raphel\nSales & Marketing Director at TOR Group \n[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”20365″ img_size=”150×150″ style=”vc_box_circle” alignment=”center” css_animation=”none”][vc_column_text disable_pattern=”true” css=”.vc_custom_1789630536201{margin-bottom: 0px !important;}”] \n\nGeorge Kourtidis\nCo-Founder\, Reminds Hospitality & Owner at The Caravan Hotel Thessaloniki\n \n[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_separator border_width=”1px” accent_color=”#EBEBEB”][/vc_column_inner][/vc_row_inner][vc_column_text css=”.vc_custom_1789637425669{margin-bottom: 0px !important;}”]Attendance is completely free for hoteliers\, including both HSMAI Europe members and non-members\, as this is a new market for us. \nWe would be delighted to have you join us. Registrations are open – Secure your spot today![/vc_column_text][vc_btn title=”Register here” align=”center” size=”lg” color=”green” link=”url:https%3A%2F%2Feur.cvent.me%2FgZPrQO” button_block=”true”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_padding_divider][mk_fancy_title strip_tags=”false” style=”false” force_font_size=”false” font_family=”none” drop_shadow=”false”] \nGREECE NATIONAL PARTNER \n[/mk_fancy_title][vc_single_image onclick=”custom_link” image=”{“18318“:{“url“:“https://hotelsync.com/“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”medium” alignment=”center”][/vc_column][vc_column width=”1/2″][mk_padding_divider][mk_fancy_title strip_tags=”false” style=”false” force_font_size=”false” font_family=”none” drop_shadow=”false”] \nSTRATEGIC PARTNER \n[/mk_fancy_title][vc_single_image onclick=”custom_link” image=”{“17871“:{“url“:“https://www.trustyou.com/“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”medium” alignment=”center”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/power-up-thessaloniki-september-2026/
LOCATION:ONOMA Hotel\, 24 Monastiriou str.\, Thessaloniki\, 54629\, Greece
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2026/06/20-november-athens-imbABO.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260930T080000
DTEND;TZID=America/New_York:20260930T090000
DTSTAMP:20260930T022815Z
CREATED:20260914T235725Z
LAST-MODIFIED:20260930T022815Z
UID:10002104-1790755200-1790758800@global.hsmai.org
SUMMARY:Peak Season Success Starts Now
DESCRIPTION:[vc_row][vc_column][vc_single_image onclick=”custom_link” image=”{“13367“:{“url“:“https://events.zoom.us/ev/Avz-TmeymRGVxkwHmBFvDwV4fBka6J2Iil88H38sMrzcO_RPvmXU~Ah60AF712Zh_5XpM-SQIpaZjDjgjoKXQrrES4xFy2pvkWRg5TlVH636ChA“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”full”][vc_column_text]Peak season isn’t won when demand arrives. It’s won in the weeks and months leading up to it. \nJoin Amadeus\, IDeaS\, and HSMAI for a practical discussion on how leading hotels are using data\, demand insights\, and integrated commercial strategies to stay ahead of the competition and maximize revenue during peak travel periods. \nDuring this session\, we’ll explore how to: \n\nIdentify demand opportunities earlier\nBuild smarter peak season strategies\nReach high-value travelers across key channels\nConvert more interest into direct bookings\nAdapt as market conditions change\n\nSave your spot today – and share the invite with your team![/vc_column_text][vc_single_image onclick=”custom_link” image=”{“13369“:{“url“:“https://events.zoom.us/ev/Avz-TmeymRGVxkwHmBFvDwV4fBka6J2Iil88H38sMrzcO_RPvmXU~Ah60AF712Zh_5XpM-SQIpaZjDjgjoKXQrrES4xFy2pvkWRg5TlVH636ChA“\,“title“:““\,“target“:“_blank“\,“rel“:““}}” img_size=”full”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/peak-season-success-starts-now/
LOCATION:FL
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260930T160000
DTEND;TZID=UTC:20260930T170000
DTSTAMP:20260920T091452Z
CREATED:20260702T202537Z
LAST-MODIFIED:20260920T091452Z
UID:10002067-1790784000-1790787600@global.hsmai.org
SUMMARY:Certified in Hospitality Business Acumen (CHBA)
DESCRIPTION:[vc_row][vc_column][vc_btn title=”SIGN UP NOW” color=”violet” i_icon_fontawesome=”fa fa-solid fa-cart-plus” add_icon=”true” link=”url:https%3A%2F%2Fhsmaime.org%2Fproduct%2Fcertified-in-hospitality-business-acumen%2F”][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/certified-in-hospitality-business-acumen-chba-39/
LOCATION:Online
CATEGORIES:Classes
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2026/06/chba-september-scaled-orjQtz.png
END:VEVENT
END:VCALENDAR