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X-ORIGINAL-URL:https://global.hsmai.org
X-WR-CALDESC:Events for HSMAI Global
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TZID:Europe/Amsterdam
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DTSTART:20180325T010000
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DTSTART:20190331T010000
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DTSTART;TZID=Europe/Amsterdam:20191210T140000
DTEND;TZID=Europe/Amsterdam:20191210T190000
DTSTAMP:20191210T021414Z
CREATED:20191009T072633Z
LAST-MODIFIED:20191210T021414Z
UID:10000605-1575986400-1576004400@global.hsmai.org
SUMMARY:HSMAI Afternoon Meeting Amsterdam
DESCRIPTION:Join our HSMAI Afternoon Meeting in Amsterdam\n \nTuesday December 10th\n@ Heineken Experience\, de Molenzolder\n14:00 – 19:00\nIncl. Tour\, Networking and Drinks\n*\nHeineken Experience; A look into our data driven journey. How to enhance and expand the experience of your guests through digital?\nBy Benjamin David\, Digital Marketing Specialist\, The HEINEKEN Company \n\n  \n  \n \n\nHow to sell when customers do not know they need you?\nBy Benjamin Devisme\, VP Sales\, Quicktext \n\n\n  \n  \n  \n  \nAfter the presentations we will enjoy: \n  \n \nA Short Tour. Martijn van Assendelft de Coningh (Event en Conference Sales Agent – the HEINEKEN Company) will take us on a short tour of the Heineken Experience. \n\n  \n  \n  \n \nNetworking drinks. We will finish the day with drinks at the beautiful bar of the Molenzolder at Heineken Experience\, with great beers and tasty snacks! Let us cheers to what the new year may bring! \n\n\n\n\n\n  \n  \n  \nSign up now!
URL:https://global.hsmai.org/event/hsmai-afternoon-meeting-amsterdam/
LOCATION:Molenzolder – Heineken Experience\, Stadhouderskade 78\, Amsterdam\, 1072 AE\, Netherlands
CATEGORIES:Afternoon Meeting
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20191029T120000
DTEND;TZID=Europe/Amsterdam:20191029T190000
DTSTAMP:20191028T075642Z
CREATED:20190731T022728Z
LAST-MODIFIED:20191028T075642Z
UID:10000495-1572350400-1572375600@global.hsmai.org
SUMMARY:The HSMAI Day Holland
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nThe HSMAI Day Holland\nPestana Amsterdam Riverside (Amsteldijk 67)\nTuesday October 29th from 12.00 – 19.00\n \nIt is free to attend for members if you are working directly in the Hotel & Travel industry!\nSign up here!\nDESIGN THINKING\n \nDesign Thinking was the main topic for HSMAIs Curate last month in London. Due to the great feedback we will put focus on this topic in several cities in Europe\, starting with Amsterdam! \n  \nDESIGN THINKING — we think this could be another industry game-changer: design thinking\, a human-centred approach to creative problem solving that has major implications for the business of hospitality\, especially when it comes to powering innovations that harness the convergence of sales\, marketing\, and revenue optimisation. We will have interactive discussions\, and collaborative brainstorming. \nDesign Thinking – Human-Centered Problem Solving  \nA human-centered approach to creative problem solving that companies of all sizes can use to address seemingly insurmountable challenges. \n  \n[/vc_column_text][mk_table style=”style2″] \n\n\n\nTime\nTopic\n\n\n\n\n12:00-13:00\nRegistration\, Lunch & Networking\n\n\n13:00-13:10\nWelcome \nBy Ingunn Hofseth\, President & CEO\, HSMAI Region Europe\n\n\n13.10-13:30\n\n \nSocial Enterprising: The need for a collaborative approach in the tightening Hospitality labour market \nLennart Maas has many years of international experience as a manager. He is a strong believer of a collaborative approach to improve the Dutch labor market in hospitality and has therefore founded the first Dutch Hospitality day. Listen to Lennart sharing his vision on an essential part of our hospitality business; people. \nBy Lennart Maas\, General Manager\, Park Plaza Victoria Amsterdam and Founder of ‘Nationale Horecadag’\n\n\n13:30-14:00\n\nUsing Technology to Deliver a Personalised Guest Experience \nFounder of Avvio.com and more than a tad obsessed with delivering innovative technologies and new distribution networks to grow direct bookings for hotels. Make sure you join us to listen to his experience \nBy Frank Reeves\, Co-founder & CEO\, AVVIO \n\n\n\n14:00-14:20\nCoffee break and networking\n\n\n14:20-15:35\n\nDesign Thinking – Human Centered problem solving \nWe will show examples on how you can use Design Thinking to the problem of fostering collaboration among disciplines\, teams and functions. \n \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n15:35-15:50\nCoffee break and networking\n\n\n15:50-18:00\nDesign Thinking Continued – Interactive session \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n18.00-19:00\nWrap up followed by Drinks and Networking\n\n\n\n[/mk_table][/vc_column][/vc_row] \n  \nCancellation Policy\nIf you register\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by phone\, text message or e-mail. \nYou can cancel your registration until 48 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. Thank you for your understanding. \n 
URL:https://global.hsmai.org/event/the-hsmai-day-holland/
LOCATION:Pestana Amsterdam Riverside\, Amsteldijk 67\, Amsterdam\, 1074 HZ\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
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DTSTART;TZID=Europe/Amsterdam:20190924T143000
DTEND;TZID=Europe/Amsterdam:20190924T180000
DTSTAMP:20190923T061148Z
CREATED:20190626T103659Z
LAST-MODIFIED:20190923T061148Z
UID:10000572-1569335400-1569348000@global.hsmai.org
SUMMARY:HSMAI at Gastvrij Rotterdam
DESCRIPTION:‘Van contact naar contract’ \nOp naar een Mens- en  Gastgerichte Cultuur\ndoor Josée Blanken \n \n  \n—– \nProgramma:\n14.30 – 15.00 \nOntvangst \n 15.00 – 16.30  \nPresentatie \n* \n‘Van contact naar contract’  \ndoor Josée Blanken \n16.30 – 18:00 \nBezoek Gastvrij + Netwerk Borrel \n(Toegangskaarten voor de Gastvrij-vloer worden verzorgd) \n  \n—– \nSpreker van de dag:\nJosée Blanken – Josée was al bekend met HSMAI vanwege haar tijd als branchedirecteur Hospitality bij Tempo-Team Group\, waar zij landelijk verantwoordelijk was voor ‘de lekkerste branche van Tempo-Team’. Inmiddels heeft ze ruim 10 jaar leidinggevende ervaring en is geaccrediteerd MBTI en DISC-drijfveren coach. In 2018 is zij gecertificeerd als systemisch coach en officieel NOBCO-coach.  \nJosée werkte voorheen als Hostmanship Trainer; de kunst mensen het gevoel te geven dat ze welkom zijn. Nu is zij als zelfstandig ondernemer o.a. werkzaam als Organisatie Adviseur bij Healthy Company Consultants B.V. (www.healthycc.nl) en als (organisatie)coach (www.betrokkenheidwerkt.nl). Daarnaast is zij sinds 2017 voorzitter van de Stichting The Touchables\, welke gericht is op het tastbaar maken van klantbeleving (www.thetouchables.nl). \n  \nSIGN UP HERE
URL:https://global.hsmai.org/event/hsmai-at-gastvrij-rotterdam/
LOCATION:Rotterdam Ahoy\, Ahoyweg 10\, Rotterdam\, 3084 BA\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
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