Generative AI is rapidly becoming an asset in the hospitality industry. It can quickly help improve efficiency, identify customer trends and preferences, and create an even more personalized experience for guests.
(McLean, VA) The Hospitality Sales & Marketing Association International (HSMAI) Foundation is now accepting submissions for recognition in talent best practices. As the hospitality industry continues to face talent challenges around the globe,…
Recently, Villalobos, HSMAI’s 2021 corporate Revenue Optimization Professional of the Year, sat down with HSMAI to share what she loves about revenue management.
HSMAI recently honored the 2020 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization. We’re profiling all of them in an HSMAI Special Report, including Gathan Borden, CHDM, Vice President of Marketing, VisitLEX.
Next month, she’ll receive HSMAI’s Winthrop W. Grice Award for Lifetime Achievement in Hospitality Public Relations during the virtual Adrian Awards Gala. Here are five things we learned during our interview with Gostelow — as a tribute rather than a eulogy.
Reid recently spoke with HSMAI about her experience working through the pandemic, including adding marketing and business-travel sales duties.
HSMAI Hotel Management Company Sales and Marketing Executive Roundtable participants discuss their biggest concerns as hotels are beginning to reopen and shared the best practices they have learned along the way.
Recently, Butler sat down with HSMAI (virtually, of course) to share more about his unconventional start in the business, how things have changed for him since the pandemic, and why having his CHDM (Certified Hospitality Digital Marketer) certification is important.
The rapid spread of the coronavirus from China and beyond has caused a rapid and sudden halt to tourism throughout Asia. Travel, as a luxury expenditure, is often one of the first things we choose to limit when a crisis hits. In times like this, the revenue leader’s response during this time could be crucial on a few different levels. The following are some simple tips and reflections.
HSMAI Executive Insights interview with the author Marc Randolph, who co-founded Netflix in 1997 and served as the company’s first CEO.
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