Horwath HTL Market Report: South Africa Market Update & COVID-19 Impact
On 26 March 2020 as we said our goodbyes to colleagues, we did not foresee that six months later many hotels across South Africa would remain closed.
World’s Five Largest Hotel Chains Lost Over $25 Billion: Is The Hotel Industry On The Brink Of Collapse?
The coronavirus pandemic has affected every sector across the globe, and the hotel industry is among the hardest hit. Even the big chains.
The Hotel of Tomorrow® Project - Five Big Ideas and the Trends That Drove Them
When we restarted The Hotel of Tomorrow® Project back in June, we didn't know where the project would ultimately lead us, but we were eager to start solving the new design and operational challenges facing our industry. These new complexities meant that we needed to both widen our view and the types...
What Can Marriott, Hilton Or Loews Teach Macy’s And Others About COVID Customer Experience Management?
Before the Coronavirus, the hotel industry, similar to retail, had countless technology innovations at their fingertips. Yet, for many of us who stay in hotels frequently, stepping into a lobby often felt like stepping back into the 1990s or even earlier. Check-in was antiquated and done at the front...
UNWTO supports EBRD’s web tool for green technologies
The EBRD and the World Tourism Organization (UNWTO) are joining forces to promote sustainable tourism, accelerate the transfer of climate finance and make green technologies more accessible for the tourism sector through the Bank's online shopping-style platform Green Technology Selector.
Sonesta Portfolio Grows With Two New Hotels In Dallas
Sonesta International Hotels Corporation is excited to introduce two new branded and managed hotels in Dallas - Sonesta Suites Dallas Park Central and Sonesta ES Suites Dallas Park Central, expanding the company's national footprint in this key business and tourism destination. With the addition of these...
Marriott falls behind on payments for 122 hotels, property owner says
The owner of more than 100 Marriott hotel properties is threatening to terminate its agreement with the chain and re-brand the properties with another company due to a payment shortfall.
Wyndham Goes High Impact, Low Contact with New Mobile App: Introduces Lightning Book and In-Stay Features with Drive-to Travel on the Rise
Wyndham Hotels & Resorts, the world's largest hotel franchising company with more than 9,000 hotels across approximately 90 countries, today announced the arrival of its new mobile app for iOS and Android, combining best-in-class design with personal experiences, account management, gamification and...
Singapore hopes artificial intelligence will help boost its tourism industry
Singapore is gradually reopening its borders again after months of coronavirus travel restrictions.
Marriott Sees Growth In Caribbean And Latin America, Despite COVID-19
Marriott Hotels and Resorts, like other hotel companies, has been navigating the bumpy travel road created by the COVID-19 pandemic. There are lots of twists and turns, but some regional pockets of the world show faster revitalization signs than others. Hotel brands like Marriott are working to hard...
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