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DTSTART;TZID=Europe/Amsterdam:20241107T120000
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DTSTAMP:20260525T222340
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UID:10001508-1730980800-1731004200@global.hsmai.org
SUMMARY:(By-invitation-only) Fall Curate | Commercialisation of Sustainability
DESCRIPTION:[vc_row][vc_column][vc_single_image image=”16081″ img_size=”full” css=””][vc_column_text css=”.vc_custom_1730201357317{margin-bottom: 0px !important;}”] \nFALL CURATE 2024:\nCOMMERCIALISATION OF SUSTAINABILITY\n📅 Thursday\, 7th November 2024 | 🕒 12:00 – 18:30 |📍 The Chesterfield Mayfair Hotel \n[/vc_column_text][vc_column_text css=”.vc_custom_1728992070440{margin-bottom: 0px !important;}”]The Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the topic of Commercialisation of Sustainability\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event.  \nThis by-invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. If you have been invited\, please register below.[/vc_column_text][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][vc_column_text css=”.vc_custom_1727951281820{margin-bottom: 0px !important;}”]Interested to know more about HSMAI Europe?\nPlease reach out to us at postbox@hsmai.eu[/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_1728990021479{margin-bottom: 0px !important;}”] \nPROGRAM\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990449667{margin-bottom: 0px !important;}”]12:00 – 13:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990400496{margin-bottom: 0px !important;}”] \nRegistration and Lunch\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990479427{margin-bottom: 0px !important;}”]13:00 – 13:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990515454{margin-bottom: 0px !important;}”] \nWelcome\n[/vc_column_text][vc_column_text css=”.vc_custom_1729763337240{margin-bottom: 0px !important;}”]               \nMichael Nowlis\, Programme director\, MBA Programmes at Imperial College Business School and Chair of the HSMAI Europe Board of Directors and Ingunn Hofseth\, President & CEO at HSMAI Region Europe \nA warm welcome to all attendees and brief introductions from all attendees.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990649129{margin-bottom: 0px !important;}”]13:30 – 13:40 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990568284{margin-bottom: 0px !important;}”] \nAn outlook of the day\n[/vc_column_text][vc_column_text css=”.vc_custom_1728991706855{margin-bottom: 0px !important;}”] \nModerator: Gemma Greenwood\, Founder & Partner at Content Inc.\n\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1728990778281{margin-bottom: 0px !important;}”]13:40 – 14:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730204944911{margin-bottom: 0px !important;}”] \nCommercialisation of Sustainability: How Do We Achieve It?\n                 \nHoang Nguyen\, Co-Owner at d2o\nHoang Nguyen\, a seasoned practitioner with over 25 years of experience helping senior leaders drive technology-driven transformations that boost organizational efficiency and resource management. \nBefore joining d2o in 2013\, Hoang served as a management consultant at IBM\, PwC\, and Accenture\, where he developed a deep understanding of aligning technical initiatives with business objectives to deliver measurable value. Hoang recognizes the unique challenges hoteliers face – financial constraints\, operational demands\, and limited sustainability expertise – and firmly believes that eco-friendly practices must be both practical\, profitable\, and meaningful. \nTord Moe Laeskogen\, Owner at Sundvolden Hotel\nAs one of Norway’s largest conference hotel owners\, Tord is driven to enhance resource efficiency\, reduce costs\, and elevate guest experiences through adoption of affordable smart technology. His hands-on experience at Sundvolden reinforces the message of practical\, profitable\, and meaningful approach to commercialising sustainability.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201123439{margin-bottom: 0px !important;}”]14:25 – 14:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1730201043110{margin-bottom: 0px !important;}”] \nThe Next Steps in Sustainability\n \nGlenn Mandziuk\, Chief Executive Officer at World Sustainable Hospitality Alliance \nWith over 25 years in sustainable tourism and economic development\, Glenn leads the World Sustainable Hospitality Alliance\, driving impactful\, responsible practices across the industry. As Co-Chair of the SMI Hospitality and Tourism Taskforce\, he champions sustainable growth\, fostering positive change for communities and the planet.\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201140013{margin-bottom: 0px !important;}”]14:55 – 15:15 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728990956666{margin-bottom: 0px !important;}”] \nBreak\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201160184{margin-bottom: 0px !important;}”]15:15 – 16:00 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991045411{margin-bottom: 0px !important;}”] \nTable Talk: Identify threats and opportunities \nRoundtable discussions to brainstorm key challenges and opportunities. Each table will have a discussion\, followed by a 3-minute presentation from each group. The session will conclude with a 15-minute plenary discussion. Each group will appoint a lead to guide the conversation and present their findings. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201178326{margin-bottom: 0px !important;}”]16:00 – 16:10 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991079017{margin-bottom: 0px !important;}”] \nLet’s Vote: Top 3 focus areas\nFrom the insights gathered during the discussions\, participants will vote on the three key topics they would like to explore further in today’s Curate. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201207471{margin-bottom: 0px !important;}”]16:10 – 16:55 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991208698{margin-bottom: 0px !important;}”] \nTable Talk: Discuss the top 3 most voted burning issues \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201230772{margin-bottom: 0px !important;}”]16:55 – 17:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991223697{margin-bottom: 0px !important;}”] \nPresentations and Next Steps\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_column_text css=”.vc_custom_1730201256268{margin-bottom: 0px !important;}”]17:30- 18:30 PM[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1728991241641{margin-bottom: 0px !important;}”] \nNetworking and drinks\n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”SIGN UP HERE” color=”green” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FPgbxZ%20|target:_blank”][mk_divider style=”thin_solid”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1718712628945{margin-bottom: 0px !important;}”]About HSMAI Europe:\nHSMAI – Hospitality Sales and Marketing Association International – is a global organization founded in the US in 1927. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe aims to be a key influencer\, pioneer and the go-to industry resource for professional development\, commercial strategies and sustainability in the hospitality\, travel and tourism industry. Visit us at www.hsmai.eu [/vc_column_text][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text css=”.vc_custom_1727951230028{margin-bottom: 0px !important;}”] \nFall Curate | Commercialisation of sustainability\n📅 Date: Thursday\, 7th November 2024\n🕒 Time: 12:00 – 18:00\n📍 Location: The Chesterfield Mayfair Hotel\, 35 Charles Street\, London\, W1J 5EB \nThe Curate\, an event designed exclusively for Organizational Member companies. \nThis is a chance for you to delve into the forefront of industry trends and issues\, while networking and engaging in dynamic discussions with fellow executives. \nThe Fall Curate\, set in the vibrant city of London\, promises a valuable experience on Thursday\, 7th November 2024. Organised in collaboration with the World Sustainable Hospitality Alliance\, represented by their Chief Executive Officer – Glenn Mandziuk for this exclusive event\, with a very important topic on the agenda; Commercialisation of Sustainability.  Our moderator for the day will be Gemma Greenwood\, Founder & Partner at Content Inc. This invitation-only gathering will bring together leaders who are passionate about sustainability and eager to explore innovative strategies for its commercialisation. \nTarget group: This event is tailored for senior leaders \nWe will abide by HSMAI’s Antitrust Policy\, which will be shared with you as a reminder at the beginning of the session. \nIf you have been invited\, please register here.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/by-invitation-only-fall-curate-commercialisation-of-sustainability/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/10/curate-1920x1080-1-1-vWAdTh.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240613T100000
DTEND;TZID=Europe/London:20240613T150000
DTSTAMP:20260525T222340
CREATED:20240315T114301Z
LAST-MODIFIED:20240613T164227Z
UID:10001397-1718272800-1718290800@global.hsmai.org
SUMMARY:HSMAI Europe Think Tank | London (By Invitation Only)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1716400885790{margin-bottom: 0px !important;}”] \nThink Tank – By Invitation Only\nAI in Hospitality\nLondon Thursday June 13th 2024\n📅 Date: Thursday\, June 13th\, 2024\n🕒 Time: 10:00 AM – 3:00 PM (lunch from 12 15 AM – 1 PM)\n📍 Venue: The Clermont London\, Victoria – 101 Buckingham Palace Rd\, London SW1W 0SJ \nHSMAI Europe has invited Terry Jones to kick off HSMAI’s Think Tank in London with an hour presentation to get us started. He will provide insights on transformational skills needed to lead through change and innovation. \nTerry Jones\, President\, ON\, Inc is a technology pioneer who has played a pivotal role in creating the trillion-dollar e-commerce travel industry. \nWhereas other people talk about innovation – Terry Jones lives it. Only .01% of businesses reach the elusive billion-dollar “unicorn” status\, Jones built and scaled not one but two unicorn businesses (Travelocity and Kayak). \nAs a board director for more than 20 companies\, his IPOs and exits total over $10 Billion. \nJones is a highly sought-after international speaker and a recognized global authority in the “Future of Business”\, “Disruptive Leadership”\, and “Digital Transformation.” \nHe is the author of the critically-acclaimed books\, “ON Innovation”\, “Turning on Innovation in Your Culture\, Team\, and Organization.” And Disruption OFF\, “The technological disruption coming for your company and what to do about it” \nFurthermore\, we will be joined by Josje van Dongen\, Head of Innovation & Programme Specialisations at Hotel Management School Maastricht as well as a distinguished member of the HSMAI Europe Board of Directors. Josje will be bringing her wealth of experience and expertise as she takes on the important role of moderating this upcoming Think Tank session.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_button size=”large” url=”https://eur.cvent.me/73KXD” fullwidth=”true” bg_color=”#669933″]RSVP here[/mk_button][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-think-tank-london-by-invitation-only/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/jpeg:https://global.hsmai.org/wp-content/uploads/2024/05/think-tank-1920x1080-1-ab5YdE.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240425T180000
DTEND;TZID=Europe/Amsterdam:20240425T210000
DTSTAMP:20260525T222340
CREATED:20240205T062607Z
LAST-MODIFIED:20240425T174356Z
UID:10001357-1714068000-1714078800@global.hsmai.org
SUMMARY:Connecting Future Leaders | London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1713968718464{margin-bottom: 0px !important;}”] \n\nWelcome to Connecting Future Leaders!\nTopic: Guest Satisfaction and Loyalty\nJoin us for an exclusive glimpse into the remarkable journey of Franck Arnold\, the esteemed Managing Director & Regional Vice-President at the Savoy Hotel in London\, as he shares insights on his inspiring career path in the hospitality industry and offers invaluable wisdom and inspiration to professionals in the hospitality sector. \n📅 Date: Thursday\, 25th April\n🕒 Time: 18:00 – 21:00\n📍 Venue: The Savoy Hotel\, London\n🏢 Address: Strand\, London WC2R 0EZ\, UK \nConnecting Future Leaders\, an event for young talents and leaders in the hotel\, event\, and travel industry. Our aim is to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under. \nAgenda:\n\n18:00 – 18:30: Registration and mingling\n18:30 – 18:40: Welcome by Chris Keates\, Account Director at IHG Hotels & Resorts and member of the HSMAI Europe Rising Leaders Council\n18:40 – 19:10: Chris Keates in dialogue with Franck X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London including Q&A with the audience \n19:20 – 19:50: Panel debate about Guest Satisfaction and Loyalty with Shumi Khan\, SVP Business Intelligence & Revenue Management Accor Hotels and Chair of the HSMAI Europe Revenue Optimization Advisory Board\, Debra Patterson\, Director Quality and Sustainability at The Savoy Hotel in London\, Scott Jakins\, GM at Staybridge Suite London Vauxhall and Frank X. Arnold\, Managing Director & Regional Vice-President at The Savoy Hotel in London. The panel debate will be moderated by Terence Baker\, News editor\, Europe\, Middle East & Africa at Hotel News Now\n19:50 – 20:00: Kahoot and prize\n20:00 – 21:00: Mingling and Afterwork\n\n[/vc_column_text][vc_btn title=”REGISTER HERE” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Feur.cvent.me%2FYxlB5%3Flocale%3Den-US|target:_blank”][vc_column_text css=”.vc_custom_1713439044327{margin-bottom: 0px !important;}”] \nAttendance:\nParticipation is free of charge\, and for HSMAI Members. Each participant will receive two drink vouchers\, and light refreshments and snacks will be served. \nIf you’re with an industry company that is not yet a member of HSMAI\, you are still welcome to sign up and join this first event in London. Please reach out to us at postbox@hsmai.eu for info about membership. Vendors have to be members to join.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1713263786011{margin-bottom: 0px !important;}”] \nSpeakers:\n[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/franck-arnold.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852536113{margin-bottom: 0px !important;}”] \nFranck X. Arnold\nManaging Director & Regional Vice-President\nThe Savoy Hotel in London \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712852621701{margin-bottom: 0px !important;}”]Franck Arnold has thirty years in the hospitality industry and brings a wealth of experience from working for well-known luxury brands and independent hotels in North America and Europe. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic\, remaining true to its heritage as the home of luxurious innovation in the UK. \nFranck began his journey into hospitality attending the Hotel School of Strasbourg (France)\, earning a Hotel Management and Culinary Arts degree\, followed by a Masters in Hotel Administration from IMHI Cornell-ESSEC (Paris) and his M.B.A from Henley Management College (UK). \nFranck’s entrance to the industry began with InterContinental Hotel’s Corporate Management Training Program. His roles included Assistant Restaurant Manager\, Rooms Division Manager Trainee\, Assistant Director of Food and Beverage and Executive Assistant Manager. During his thirteen years with IHG\, these leadership positions had Franck moving from Paris\, to London\, to Athens\, to Brussels and on to Madrid\, all prior to moving to North America where he served as Hotel Manager at the Barclay Intercontinental in New York. Franck then went on to join The Four Seasons Chicago as Hotel Manager before taking the role of Managing Director of the exquisite Jefferson hotel in Washington\, DC. He then moved his family back across the Atlantic to Edinburgh Scotland where he was General Manager of The Balmoral\, a five-star iconic Rocco Forte Hotel for five years. During his time at The Balmoral Franck became a Master Innholder and was given the Freedom of The City of London. \nIn 2016\, Franck took on the role of General Manager at The Ritz-Carlton\, Toronto\, where he was awarded the Forbes Five-Star every year from 2016\, and received the humanitarian award from the Hotel Association of Canada in 2018.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1713265652965{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/098e60cdc92949ecb65c5098036b038a_e8e0bf1ff069fd526ec4bb719029b654.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713264298150{margin-bottom: 0px !important;}”] \nShumi Khan\nSVP Business Intelligence & Revenue Management Accor Hotels\nChair of the HSMAI Europe Revenue Optimization Advisory Board \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713265642131{margin-bottom: 0px !important;}”]Shumi brings a wealth of experience in the field of analytics from previous roles across multiple industries. Within the hospitality sector she has worked in the revenue and analytics space at JAC Travel and Expedia. \nShe has many years of experience of addressing business problems and taking actionable recommendations gained through a combination of consulting and in-house roles within industry covering areas such as pricing\, loyalty\, innovation\, new market evaluation\, M&A advisory and digital migration. \nHighly numerate with the ability to use analytical tools and techniques in order to make sense of data and drive business strategy. Strong communication skills and commercially focused. Experienced at leading teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/debra-black-and-white.png” image_diameter=”150″][vc_column_text css=”.vc_custom_1713342037257{margin-bottom: 0px !important;}”] \nDebra Patterson\nDirector of Quality and Sustainability\nThe Savoy \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713342044507{margin-bottom: 0px !important;}”]Debra Patterson has been part of The Savoy family for over 27 years and is the driving force behind the hotel’s journey to significantly reduce its environmental impact. \nJoining as assistant to the Regional General Manager in 1997\, Debra has progressed her career to a Director level role that combines both quality and sustainability to support the hotel’s goals. \nDemonstrating a true passion for sustainability in hospitality\, Debra has overseen the implementation of a diverse range of innovative and creative initiatives that have attracted national and international industry recognition for The Savoy; notably Virtuoso Best of the Best Award: Sustainable Tourism Leadership Hotel; European Hospitality Awards ‘Green Hotel of the Year’. \nWhilst ensuring sustainability remains a core value at The Savoy\, Debra’s role crosses over into the guest experience as she works with her team to oversee the regular in depth analysis of quality performance\, with the sole focus on guest satisfaction and delivering a standard of excellence that is never compromised. Debra is also responsible for driving The Savoy’s efforts to retain its Forbes five-star status each year\, overseeing the extensive and meticulous training required across departments to continuously achieve this accolade. \nDebra herself was named as one of the 50 Most Influential People in British Luxury in The Walpole Power List 2020 for her contribution to the development of Walpole’s Luxury Sustainability Manifesto and sustainable work.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/scott-jakins.jpeg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713991914900{margin-bottom: 0px !important;}”] \nScott Jakins\nGeneral Manager\nStaybridge Suites London Vauxhall \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713993184739{margin-bottom: 0px !important;}”]Award Winning General Manager with a wealth of experience in managing multiple brands for both IHG\, Hilton & Taj Hotels & Resorts.  Having worked for LGH\, Ambridge Hotels UK and now Cycas Hospitality\, Scott has extensive operational knowledge of franchise operations and the relationship between owners\, management companies and brands. Scott has had experience in managing IHG brands Crowne Plaza\, Holiday Inn & Staybridge Suites. In his current role he oversees the operation of the Staybridge Suites London – Vauxhall\, which is the top ranked property for Guest Love across all brands in the UK & I YTD 2024 and maintains its position as the highest ranked IHG hotel in London for the past 16 months.  Furthermore\, Scott’s position is Cycas supports the groups overall portfolio of 8 IHG properties across Europe. In April 2024\, Scott received the IHG Owners Impact Award – Leadership\, for outstanding contribution to Ownership Relations and overall hotel performance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2023/03/terence-baker-1.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1713968487279{margin-bottom: 0px !important;}”] \nTerence Baker\nNews editor\, Europe\, Middle East & Africa\nHotel News Now \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1713968474200{margin-bottom: 0px !important;}”]The panel discussion will be moderated by Terence Baker\, an accomplished journalist and editor with over 20 years of expertise in the hospitality industry. He is currently the News Editor\, Europe\, Middle East & Africa at Hotel News Now\, renowned for his insightful coverage of the latest industry trends and market insights. Terence is an engaging speaker\, with a talent for breaking down complex topics into accessible and informative presentations. He is passionate about sharing his knowledge and insights to help others gain a deeper understanding of the industry.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css=”.vc_custom_1708967772592{padding-top: 20px !important;padding-bottom: 10px !important;background-color: #f2f2f2 !important;}”][vc_column width=”1/3″][mk_circle_image src=”https://hsmai.eu/wp-content/uploads/sites/15/2024/02/chris-keates.jpg” image_diameter=”150″][vc_column_text css=”.vc_custom_1712852659867{margin-bottom: 0px !important;}”] \nChris Keates\nAccount Director at IHG Hotels & Resorts\nMember of the HSMAI Europe Rising Leaders council \n[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_column_text css=”.vc_custom_1712853791441{margin-bottom: 0px !important;}”]Chris Keates is an Account Director at IHG Hotels & Resorts and a member of the HSMAI Europe Rising Leaders council. Named HSMAI Europe Young Talent of the Year 2021. Chris has a a proven track record in sales\, operations\, and MICE & Corporate Sales\, furthermore Chris is adept at navigating the complexities of the industry. Holding a BA (Hons) in Corporate Event and Conference Management with a focus on Events Management from Bucks New University\, Chris is well-equipped to drive success in any venture he undertakes. With his passion for excellence and dedication to professional growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/connecting-future-leaders-london/
LOCATION:London\, United Kingdom
ATTACH;FMTTYPE=image/png:https://global.hsmai.org/wp-content/uploads/2024/02/cfl-london-1-BMm2WW.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220626
DTEND;VALUE=DATE:20220702
DTSTAMP:20260525T222340
CREATED:20220403T014130Z
LAST-MODIFIED:20220626T042536Z
UID:10000681-1656201600-1656719999@global.hsmai.org
SUMMARY:HSMAI Europe Commercial Summer Camp 2022
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1634115215933{margin-bottom: 0px !important;}”] \nThe kick off will be on Sunday afternoon and the program will last until Friday\, including a two day training ‘Executive Development’ focused on Leadership skills. In addition we will be working with European universities and hotel schools\, as well as trainers and people from both inside and outside our industry. It will be a network with industry peers across departments\, countries and companies\, since HSMAI is working more and more across disciplines and less in silos.\nPotential candidate profile \nThe Commercial Summer Camp focuses on developing cross-functional strategic thinking and leadership skills\, to enable tomorrow’s commercial leaders in the hospitality industry. The ideal candidate is already a sales\, marketing\, or revenue management expert or a property leader with the ambition and desire to understand all of the specific disciplines and what it takes to keep them all running smoothly together.[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/hsmai-europe-commercial-summer-camp-2022/
LOCATION:London\, United Kingdom
CATEGORIES:Classes
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20220125T000000
DTEND;TZID=Europe/Amsterdam:20220125T000000
DTSTAMP:20260525T222340
CREATED:20211027T065759Z
LAST-MODIFIED:20220104T215631Z
UID:10000819-1643068800-1643068800@global.hsmai.org
SUMMARY:The HSMAI Europe Awards
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1628160286227{margin-bottom: 0px !important;}”]The HSMAI Europe Awards – Evening[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/the-hsmai-europe-awards-2/
LOCATION:London\, United Kingdom
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20211005
DTEND;VALUE=DATE:20211006
DTSTAMP:20260525T222340
CREATED:20210708T120710Z
LAST-MODIFIED:20210929T171038Z
UID:10000791-1633392000-1633478399@global.hsmai.org
SUMMARY:The HSMAI Europe Day in London
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1614177189769{margin-bottom: 0px !important;}”] \n\nThe HSMAI Europe Day in London\nThe hospitality industry has changed!\nAre you ready to upskill and reskill yourself and your team? \nThe local events\, the HSMAI Days\, aim to provide you and your team with an overview of relevant subjects that HSMAI Europe considers important to their members` agenda. \nDuring the local conferences\, you will have the opportunity to discuss and ask questions with peers and other representatives from the hospitality industry\, including vendors. \nIt is FREE for HSMAI members! \nTarget groups: GM’s and their leadership team\, Destination Directors\, Commercial Leaders\, HR\, RM Directors\, Sales & Marketers and HQ. \nSign up and see the full schedule here \n[/vc_column_text][/vc_column][/vc_row]
URL:https://global.hsmai.org/event/the-hsmai-day-uk-an-hsmai-commercial-event/
LOCATION:London\, United Kingdom
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210126T180000
DTEND;TZID=Europe/London:20210126T213000
DTSTAMP:20260525T222340
CREATED:20201028T232624Z
LAST-MODIFIED:20201209T224100Z
UID:10000573-1611684000-1611696600@global.hsmai.org
SUMMARY:The HSMAI Europe Awards
DESCRIPTION:The HSMAI Europe Awards 2020\nTuesday January 26th 2021 in London\nThe HSMAI Europe Awards 2020 will recognise the people and companies that deserve to be awarded for their great work in Hospitality\, travel and tourism in 2020. Press here to see the winners from the HSMAI Europe awards 2019. \n\n“HSMAI Region Europe\, in close cooperation with our Advisory Boards\, will be launching several initiatives aimed at marketing our industry with a view to recruiting and retaining the best talents. We are proud of how the industry is evolving and of the stellar work many companies are doing to take their brands and their customers forward.”\, says Ingunn Hofseth\, President and CEO of HSMAI Region Europe. Join us! \n  \n  \n\nPhoto taken by Cameo Photography
URL:https://global.hsmai.org/event/the-hsmai-europe-awards/
LOCATION:London\, United Kingdom
CATEGORIES:Awards
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Berlin:20210126T090000
DTEND;TZID=Europe/Berlin:20210126T170000
DTSTAMP:20260525T222340
CREATED:20201028T232621Z
LAST-MODIFIED:20210113T002722Z
UID:10000701-1611651600-1611680400@global.hsmai.org
SUMMARY:HSMAI Europe ROC 2021
DESCRIPTION:HSMAI Europe ROC 2021\nTuesday January 26th-Virtually\nSign up today!\nHSMAI Europe ROC 2021\nTuesday January 26th from 9am-5pm CET\n\nWelcome to Europe’s number one place for the latest trends and news in optimization\, digital marketing and distribution for the hospitality industry\nMeet our partners at the educational sessions!  They are all focused on elevating leadership and business acumen\, anticipating and responding to headwinds\, aligning sales\, marketing\, and revenue optimization efforts\, adapting to the ever-changing landscape of hospitality technology\, and driving profit throughout the customer journey.  The programme will be presented next week. \nIt is free to attend for HSMAI members working directly in the hotel and travel industry. \n\n\n\n\nTicket\n\n\nFee\n\n\n\nHSMAI Europe Industry member\nFree\n\n\nIndustry Non member\nEUR 195\n\n\nHSMAI Europe member Vendor\nEUR 495\n\n\nStudents\nEUR 25\n\n\n\n[vc_btn title=”Press here to sign up!” style=”3d” color=”default” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhsmai-roc-2021-tickets-95558633445″] \n  \nPress here for more information. \nTop photo: Remy Merckx\, VP\, Global Digital at Radisson Hotel Group and HSMAIs moderator for the day and evening. Photo taken by Cameo Photography
URL:https://global.hsmai.org/event/hsmai-europe-roc-2021/
LOCATION:London\, United Kingdom
CATEGORIES:Distribution,Innovation,Marketing,Revenue,Sales
ORGANIZER;CN="HSMAI Region Europe":MAILTO:postbox@hsmai.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200128T080000
DTEND;TZID=Europe/London:20200128T180000
DTSTAMP:20260525T222340
CREATED:20191030T081617Z
LAST-MODIFIED:20200128T071145Z
UID:10000617-1580198400-1580234400@global.hsmai.org
SUMMARY:HSMAI Sales Leader Forum Europe
DESCRIPTION:Press here for the programme and to sign up!
URL:https://global.hsmai.org/event/hsmai-sales-leader-forum-europe/
LOCATION:London\, United Kingdom
END:VEVENT
END:VCALENDAR