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DTSTART;TZID=Europe/Amsterdam:20191029T120000
DTEND;TZID=Europe/Amsterdam:20191029T190000
DTSTAMP:20191028T075642Z
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SUMMARY:The HSMAI Day Holland
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nThe HSMAI Day Holland\nPestana Amsterdam Riverside (Amsteldijk 67)\nTuesday October 29th from 12.00 – 19.00\n \nIt is free to attend for members if you are working directly in the Hotel & Travel industry!\nSign up here!\nDESIGN THINKING\n \nDesign Thinking was the main topic for HSMAIs Curate last month in London. Due to the great feedback we will put focus on this topic in several cities in Europe\, starting with Amsterdam! \n  \nDESIGN THINKING — we think this could be another industry game-changer: design thinking\, a human-centred approach to creative problem solving that has major implications for the business of hospitality\, especially when it comes to powering innovations that harness the convergence of sales\, marketing\, and revenue optimisation. We will have interactive discussions\, and collaborative brainstorming. \nDesign Thinking – Human-Centered Problem Solving  \nA human-centered approach to creative problem solving that companies of all sizes can use to address seemingly insurmountable challenges. \n  \n[/vc_column_text][mk_table style=”style2″] \n\n\n\nTime\nTopic\n\n\n\n\n12:00-13:00\nRegistration\, Lunch & Networking\n\n\n13:00-13:10\nWelcome \nBy Ingunn Hofseth\, President & CEO\, HSMAI Region Europe\n\n\n13.10-13:30\n\n \nSocial Enterprising: The need for a collaborative approach in the tightening Hospitality labour market \nLennart Maas has many years of international experience as a manager. He is a strong believer of a collaborative approach to improve the Dutch labor market in hospitality and has therefore founded the first Dutch Hospitality day. Listen to Lennart sharing his vision on an essential part of our hospitality business; people. \nBy Lennart Maas\, General Manager\, Park Plaza Victoria Amsterdam and Founder of ‘Nationale Horecadag’\n\n\n13:30-14:00\n\nUsing Technology to Deliver a Personalised Guest Experience \nFounder of Avvio.com and more than a tad obsessed with delivering innovative technologies and new distribution networks to grow direct bookings for hotels. Make sure you join us to listen to his experience \nBy Frank Reeves\, Co-founder & CEO\, AVVIO \n\n\n\n14:00-14:20\nCoffee break and networking\n\n\n14:20-15:35\n\nDesign Thinking – Human Centered problem solving \nWe will show examples on how you can use Design Thinking to the problem of fostering collaboration among disciplines\, teams and functions. \n \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n15:35-15:50\nCoffee break and networking\n\n\n15:50-18:00\nDesign Thinking Continued – Interactive session \nBy Josje van Dongen\, Head of Innovation and Hotel Management Track\, Hotel Management School Maastricht and Chair of HSMAI Region Europe Innovation Advisory Board  \nand Geoff Maree\, Sr Lecturer Innovation\, Design and Imagineering\, Academy of Hotel & Facility Management – Breda University and Member of HSMAI Region Europe Innovation Advisory Board \n\n\n\n18.00-19:00\nWrap up followed by Drinks and Networking\n\n\n\n[/mk_table][/vc_column][/vc_row] \n  \nCancellation Policy\nIf you register\, we expect you to attend. If\, for any reason\, you are not able to attend please let us know by phone\, text message or e-mail. \nYou can cancel your registration until 48 hours before the start of the event. After that and in case of no-show we will charge you € 95\,- plus VAT. Thank you for your understanding. \n 
URL:https://global.hsmai.org/event/the-hsmai-day-holland/
LOCATION:Pestana Amsterdam Riverside\, Amsteldijk 67\, Amsterdam\, 1074 HZ\, Netherlands
ORGANIZER;CN="HSMAI Holland":MAILTO:postbox@hsmai.eu
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