Cindy Novotny of Master Connections, HSMAI Sales Lifetime Achievement Award honoree, provides exclusive insights for HSMAI members on how to how take on improving business conditions and the importance of responding every new lead coming in.
If a return to normal is one of the signs that the pandemic is receding, take heart: Perfectly normal topics such as group business challenges, innovation, and incentive plans were a few of the discussion points during HSMAI’s virtual Chief Sales Officer Executive Roundtable on Feb. 9.
I’ve written before about the severe underrepresentation of Black professionals across the executive level in the hospitality industry — including in senior sales, marketing, and revenue optimization positions. There are many different reasons for this, but new research by the HSMAI Foundation highlights a big one: We’re not investing sufficiently in the talent pipeline.
According to the latest Longwoods International tracking study of American travelers, 81% plan to travel in the next six months, an increase of 16 percentage points since mid-January and the highest level since the beginning of the pandemic last March. CEO Amir Ayton provides insights for HSMAI.
Sheila Hession, executive director of sales at MGM National Harbor in National Harbor, Maryland, spoke with HSMAI about her story of recovery, her plans for the upcoming year, and some insight into who she is.
According to the latest Longwoods International tracking study of American travelers, 70% of them say a vaccine will have an impact on their upcoming travel plans. Exclusive insights on the research for HSMAI from Amir Eylon, President and CEO.
HSMAI’s Rising Sales Leader Council recently came up with this quick and simple checklist to help guide members of the hospitality industry with building and strengthening their personal brand to always stay relevant in our rapidly evolving industry.
Whether what’s needed is to create one, improve it or simply strengthen it’s important to continue to focus on your self-brand.
After close to a full year of a pandemic that has ripped through our industry like few others, it’s hard to know what to make of 2021. Do we breathe a sigh of relief and turn the calendar? Do we look forward to better days ahead? Do we make resolutions?
Recently, Laster talked to HSMAI about balancing the qualitative and the quantitative, creating a global sales strategy during a global pandemic, and looking ahead — short term and long term.