Leveraging Data Analytics
Data analytics is critical in hotel sales. But how do you know what are the right KPIs and metrics? And what is the difference between the two? This topic is…
Data analytics is critical in hotel sales. But how do you know what are the right KPIs and metrics? And what is the difference between the two? This topic is…
Dr. Breffni Noone, Professor, Penn State University, delivered this Strategic Issues session during the 2024 HSMAI Sales Leader Forum in Washington DC.
According to the latest Longwoods International tracking study of American travelers, 41% of them are likely to take an international trip in 2025. And 46% of those planning international travel say those trips will not reduce the number or shorten the length or spending on their domestic U.S. travel this year. Get insights for HSMAI from Longwoods President & CEO Amir Eylon.
During an HSMAI Contact Center Special Interest Group (SIG) session focused on Team & Agent Dynamics and Operational Excellence, industry professionals from organizations such as Hershey Entertainment & Resorts, Accor, IHG, Rosewood Hotels & Resorts, and others gathered to share their experiences, challenges, and strategies in managing contact centers effectively.
Allison Handy, EVP Commercial, Aimbridge Hospitality, delivered this Strategic Issues session during the 2024 HSMAI Sales Leader Forum in Washington DC.
Scott Dahl, Board Member, Room Price Genie, and HSMAI’s 2024 Revenue Optimization Professional Of The Year (Corporate), gave this Lightning Round presentation during the 2024 HSMAI Sales Leader Forum.
At the fall HSMAI Brand Sales Executive Roundtable, executives offered a candid look into what is keeping sales leaders up at night. We have distilled these to the top 10…
Tim Wiersma, Principal, Revenue Generations, and Sandy Russell, President, Commercial Solutions For You, did a Lightning Round session at the 2024 HSMAI Sales Leader Forum in Washington, DC.
Bob Anderson, President & Owner of Star Performance, Inc., did a Lightning Round session at the 2024 HSMAI Sales Leader Forum in Washington, DC.
Over the past few weeks, I’ve had the pleasure of attending several events that highlight the vibrancy and dedication of our HSMAI community. From Curate and the Sales Leader Forum (SLF) to the Americas Board Meeting and Executive Roundtables, these gatherings have not only been opportunities to meet members, partners, committed staff and leadership but also a chance to witness firsthand the passion and innovation driving our industry.