During the recent Chief Sales Officer Virtual Executive Roundtable, the group addressed several topics, including the return of business travel, communicating pricing to customers, and best practices for commercial talent today. Here’s how they responded to survey questions about these pressing issues.
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In 2020, many brands’ sales organizations and incentive compensation plans were upended, requiring challenging and swift decision-making. In 2022, we see brands adapting their organizations and plans to meet the “return-to-travel” moment.
The common denominator among these three themes is the stress and burnout it has created among leaders and the associates who are trying to create work-life balance in a VUCA (volatility, uncertainty, complexity, and ambiguity) world.
According to the latest Longwoods International tracking study of American travelers, 41% of them say record-high prices at the pump will greatly impact their decisions to travel in the next six months, up from 32% in May.
HSMAI recently honored the 2021 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization, including Jamieson Asselta, director of global enterprise sales at IDeaS Revenue Solutions.
In continuing the conversation on the challenges in hospitality talent and the talent pipeline, the HSMAI Foundation held its Hospitality School Sales Faculty Forum to discuss the student perspective when it comes to the sales career path.
The world that customers are living in has changed. How can we talk to and educate them about issues that affect them because they are directly affecting hotels? The HSMAI Sales Advisory Board offers some advice.
How can you position your organization for success when it comes to bringing in the best talent? Consider these three ideas, discussed in the HSMAI Curate Presents: Commercial Talent Recruitment & Retention During Recovery on-demand video series, when developing your strategy to attract and retain team members.
We have entered a new era of hospitality and travel. As sales professionals and leaders, it is imperative that we shift our mindset and adopt certain strategies that will lead to effective change in our approach to sales.
Longwoods International’s tracking study reveals many reasons for optimism in that COVID-19 fears among travelers continue to recede, even as travel sentiment is being impacted by higher gas prices in ways that may alter traveler behavior. Exclusive insights on the findings for HSMAI from Longwoods President & CEO Amir Eylon.