Burnout is most common among high achievers and is often related to being short-staffed and high turnover, both prevalent in the current climate. Over the last year, burnout has been a recurring topic for the Rising Sales Leader Council as we’ve brainstormed ways to prevent burnout in ourselves and our teams.
The HSMAI Sales Advisory Board recently met to talk about proactive sales, formerly known as “prospecting,” in its more intimidating form. The conversation was revealing. While the expectation was to discuss overcoming obstacles to prospecting, what played out was a conversation about the ease of proactive sales in our new environments.
The global pandemic may have forced a hard reset upon travel and all its sectors, but our sales professionals have emerged more capable, more experienced, and more prepared than ever. Insights from HSMAI’s Rising Sales Leaders Council Industry Evolution Workgroup.
The HSMAI Sales Rising Leader Council met to share their thoughts on employee engagement and gaining buy-in.
Recently the HSMAI Americas Board and HSMAI Foundation Board members shared perspectives on talent management. Here are some of the highlights for how leaders are handling talent management in the coming year.
many hotel sales teams are bogged down with administrative tasks and other duties that leave them with less time to sell. The HSMAI Sales Advisory Board met to discuss how hotel sellers can be more efficient and have more time to sell.
Staffing challenges in sales, marketing, revenue optimization, and operations are being felt across all hotel companies at the unit and corporate levels. In the HSMAI Sales Leader Forum 2022 session, Kimberly Rath provides insights into “loud retaining” strategies you can deploy to recharge your talent strategy.
In recent years, the hospitality industry has faced well-placed scrutiny over its lack of diversity, equity, and inclusion (DEI). The Rising Sales Leader Council discussed how they are thinking about DEI at personally and professionally.
In 2023 we have fallen back into uncertainty where the conversation around the economic concerns doesn’t match the actual data the hotels are experiencing in real time. Insights from the HSMAI Sales Advisory Board on how we are forecasting in today’s climate.
Since the outbreak of the pandemic, we’ve had to adapt when it comes to meetings, events, and even leisure travel. The Rising Sales Leader Council met to discuss the challenges we’ve faced successfully managing client expectations and share some strategies we use to manage these situations.