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HSMAI creates and curates content from the thought leaders in hospitality sales, marketing, and revenue optimization around the world. Including articles, conference presentations, white papers, case studies, research, best practices, and more, Insights features content from HSMAI events and industry experts, updated each week for HSMAI members and the hospitality industry. Insights also provides access to content from around the industry via Pineapple Search, the search engine for the hospitality industry.
Fuel Sales
Bob Anderson, President & Owner of Star Performance, Inc., did a Lightning Round session at the 2024 HSMAI Sales Leader Forum in Washington, DC.
Over the past few weeks, I’ve had the pleasure of attending several events that highlight the vibrancy and dedication of our HSMAI community. From Curate and the Sales Leader Forum (SLF) to the Americas Board Meeting and Executive Roundtables, these gatherings have not only been opportunities to meet members, partners, committed staff and leadership but also a chance to witness firsthand the passion and innovation driving our industry.
Emma Scher, AI Product Data Scientist, ZS, delivers a Lightning Round presentation during the 2024 HSMAI Sales Leader Forum in Washington DC.
Inspire Marketing
These favorite apps, curated by our Marketing Advisory Board, reflect a diverse range of tools and platforms that support productivity, entertainment, and daily living. From knowledge management to travel solutions, this list highlights the apps and tech* our experts rely on.
Excerpt from the HSMAI & Milestone Whitepaper “Top Digital Trends for Hospitality C-Suite to Future Proof Your Digital Footprint,” on how Milestone developed a digital strategy to communicate Sun Outdoors’ brand story across all touchpoints.
Optimize Revenue
Revenue Optimization is poised for significant transformation in 2025, as insights from HSMAI’s Revenue Optimization Advisory Board highlight emerging trends and pressing challenges.
Last month, HSMAI hosted its first Commercial Futures Forum, Understanding the Changing Dynamics of Business Travel, in San Antonio TX. Industry experts shared insights on the evolving business travel landscape and outlined opportunities to capture a greater share of the business travel market.
We’ve all struggled with budgeting and forecasting. From misaligned industry predictions to unrealistic owner expectations, this resource-intensive process poses many challenges.
Video View
HSMAI honored travel marketing excellence at the Adrian Awards Celebration on Tuesday, February 13, at the New York Marriott Marquis in New York, NY with more than 500 industry and agency executives in attendance. Among the honorees was: Tourism Australia and TURNER for Tourism Australia Come And Say G’Day Campaign Launch, which receive a Platinum and Best of Show Award.
Upcoming Events
APAC: Revenue Optimization Conference: May 9-10, 2024, Singapore
Americas: Commercial Strategy Conference: June 25-26, 2024, Charlotte, North Carolina
Brasil: Revenue Optimization Conference: August, 2024, Sao Paolo
Middle East: Commercial Strategy Conference, ROC Middle East: November 26-27, 2024, Dubai
Europe: Revenue Optimization Conference: January 16, 2025, London
