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The HSMAI Day in Paris

October 1 @ 1:00 pm - 4:30 pm

Welcome to The HSMAI Day in Paris

Join our event and get new insights and ideas on how you can improve your results

Tuesday October 1st from 1pm-4.30pm

followed by drinks and networking

@ CitizenM Gare de Lyon

Address: 8 rue Van Gogh

It is free to attend if you are working directly in the Hotel & Travel industry!
A limited number of seats is available on a first-come-first-served basis

Press here to sign up!


The educational programme:

Revenue Management is relevant for all types of properties, from 5 star properties to budget brands to hostels. How does Accor manage Revenue Management for a budget brand in comparison to a luxury hotel?
By Cynthia Paynter, Vice President Pricing and Revenue Management at Accor

Cynthia has 20+ years multi-disciplined hospitality and revenue management technology, sales, project management, and training expertise in providing effective business solutions through innovation, culture, analytics, and business process re-engineering to improve performance and profits.


Why Revenue Management is non negotiable!
By Benedicte Ollagnon, Regional Director of Sales at Duetto

After having spent many years in the hospitality industry in sales and account management roles, Benedicte joined HRS as a partner director then moved to a global partnerships role with American Express GBT. Benedicte has now joined Duetto as a regional director of sales for France.


Customer Centricity

About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered



Followed by drinks and Networking




Press here to sign up! A limited number of seats is available on a first-come-first-served basis



October 1
1:00 pm - 4:30 pm
Event Category:


citizenM Gare de Lyon
8 rue Van Gogh
Paris, 75012 France


HSMAI Region Europe