A warm welcome from our evening’s moderator 

By Vasilios Riavoglou, Chief Growth Officer at Hotel Insider & HBIS and Member of the HSMAI Europe`s Greek Advisory Board

One Team, One System, More Revenue
A practical playbook for hotels without dedicated revenue, sales or marketing teams

By Manthos Kefalas, Market Director at HotelSync

Reclaiming the Guest Journey:
How AI Memory Is Shaping the Next Generation of Hospitality

By Erik Muñoz, Director Business Development EMEA at TrustYou Headquarters

Who Wins the Guest? Inside Thessaloniki’s New Hospitality Landscape
Panel

Moderator
Nikos Giokas
Business Development Director EMEA, Hospitality Ancillaries at Plusgrade and Chair of HSMAI Europe’s Greek Advisory Board

Vivi Vrangou
General Manager at Vanoro Hotel Thessaloniki 5*

Roberto Raphel
Sales & Marketing Director at TOR Group

George Kourtidis
Co-Founder, Reminds Hospitality & Owner at The Caravan Hotel Thessaloniki