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The Future of Personalisation: How AI and Data Are Transforming Hotel Marketing

February 25 @ 11:30 am - 12:30 pm

HSMAI Europe will be hosting a Marketing track panel on February 25th, 2026 at the NoVancancy London Expo.

Key takeaways:

  • How to use first-party data to drive guest loyalty and direct bookings in the cookieless era.
  • Practical examples of how AI and automation are reshaping campaigns and guest communication
  • What’s next: balancing personalisation, privacy, and profitability.

Venue