Global Events
The Future of Personalisation: How AI and Data Are Transforming Hotel Marketing
February 25 @ 11:30 am - 12:30 pm
HSMAI Europe will be hosting a Marketing track panel on February 25th, 2026 at the NoVancancy London Expo.
Key takeaways:
- How to use first-party data to drive guest loyalty and direct bookings in the cookieless era.
- Practical examples of how AI and automation are reshaping campaigns and guest communication
- What’s next: balancing personalisation, privacy, and profitability.