Recently, Laster talked to HSMAI about balancing the qualitative and the quantitative, creating a global sales strategy during a global pandemic, and looking ahead — short term and long term.
Insights into why more hotels are taking steps to prevent last-minute cancellations through increased fees and smaller cancellation windows. Read the article from Lodging Magazine.
FOR IMMEDIATE RELEASE: McLean, VA (Feb. 22, 2024) The Hospitality Sales & Marketing Association International (HSMAI) Foundation is proud to release its third Annual State of Talent report which reveals…
It goes without saying that we’ve had a lot of change over the last several years – some as a direct result of the pandemic and post-pandemic era, and some changes have been unrelated, like the surge of AI tools over the last year and the marked generational shift.
As another budget season in the books, it’s a good time to pause and reflect on the lessons learned from this critical period. I talked with the HSMAI Rising Revenue Optimization Leader Council about the challenges faced and strategies employed during this time. Here are our key takeaways for future planning and continuous improvement.
Our November events in Long Beach confirmed that we must address AI in hospitality. Curate 2023: Demystifying AI aimed to do just that. Read our session recaps offering key insights and thought-provoking highlights from the innovative discussions and transformative ideas that emerged from this stimulating day.
HSMAI staff recently had the opportunity to interview Kimberly Furlong, Chief Commercial Officer, Atrium Hospitality. Kimberly received the Career Achievement in Sales Award during HSMAI Sales Leader Forum, November 8th in Long Beach.
AI continues to be an opportunity and a bit of an enigma. On November 7th in Long Beach, Organizational members will have the opportunity to take a deep dive into Demystifying AI at HSMAI’s Curate. Take a look at the jam-packed agenda for this executive insight forum.
With our industry facing staffing struggles, sales teams have had to wear many hats. How do we increase our sales productivity while managing our time? Hotel sales processes have undoubtedly seen changes in attaining new business post pandemic. During a HSMAI Rising Sales Leaders recent discussion, members highlighted fresh perspectives on the dynamic sales environment.
We recently had a chance to chat with Mike Francis, Business Consulting Manager at ZS about his presentation at Sales Leader Forum. Read on to get a closer look at what Mike had to share about his expertise and his session: Revolutionizing Hotel Sales Today and Tomorrow.