Burnout is most common among high achievers and is often related to being short-staffed and high turnover, both prevalent in the current climate. Over the last year, burnout has been a recurring topic for the Rising Sales Leader Council as we’ve brainstormed ways to prevent burnout in ourselves and our teams.
Twice annually the HSMAI Foundation convenes deans, directors, and faculty members in hospitality schools across North America to talk about what’s happening in the commercial arenas of sales, marketing, and revenue management education. Among the key findings: The industry needs to rekindle the passion that has historically attracted talent to hotel opportunities.
The HSMAI Foundation is excited to announce the release of the 2nd Annual State of Talent report! This report dives into eight talent-related trends we have identified as key considerations for attracting new talent, developing emerging talent, and engaging existing talent.
Recently the HSMAI Americas Board and HSMAI Foundation Board members shared perspectives on talent management. Here are some of the highlights for how leaders are handling talent management in the coming year.
Staffing challenges in sales, marketing, revenue optimization, and operations are being felt across all hotel companies at the unit and corporate levels. In the HSMAI Sales Leader Forum 2022 session, Kimberly Rath provides insights into “loud retaining” strategies you can deploy to recharge your talent strategy.
Why, in her extremely limited “spare time,” has Kerry Mack spent more than 20 years as an adjunct professor of Revenue Management at New York University’s Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management? For one reason: Talent.
In recent years, the hospitality industry has faced well-placed scrutiny over its lack of diversity, equity, and inclusion (DEI). The Rising Sales Leader Council discussed how they are thinking about DEI at personally and professionally.
With the start of the new year, professional growth may be on your list of intentions or goals. The HSMAI Sales Rising Leader Council met to discuss the importance of continual learning in our career development, and how there are always opportunities to grow.
Insights from Eric Kreins, Assistant Managing Director of Sales, Hilton Worldwide Sales, Chair of HSMAI Sales Advisory Board, on the discipline’s evolution and which skills are needed today to excel in the profession of hotel sales.
Five tangible ways to leverage the StrengthsFinder assessment tool.