HSMAI Top 25 Profile: Tess McGoldrick

HSMAI honored the 2023 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization and Distribution — recognizing leaders from hospitality, travel, and tourism organizations for their accomplishments.Tess McGoldrick, Vice President, Travel & Hospitality, Revenue Analytics,  is one of these honorees. 

Tess is the Vice President for the Travel & Hospitality vertical at Revenue Analytics. In this role, she leads cross-functional teams to develop high-impact products that provide revenue growth for her customers. Having started her career at Revenue Analytics, Tess developed an expertise in Revenue Management from the best in the business. Tess’ experience includes ensuring client satisfaction is achieved with all product implementations, from business process improvements to forecast predictions to actionable pricing recommendations. She drives the vision for N2Pricing , as well as the implementation & ongoing customer success for these customers. Prior to joining Revenue Analytics, Tess graduated from the Goizueta Business School at Emory University with a BBA concentration in Strategy & Management Consulting and Accounting. 

KEY ACCOMPLISHMENT: Spearheaded the development of N2Pricing, improving pricing strategy and analytics for hospitality clients. 

WHAT INSPIRED THIS NOMINATION? “Tess’s innovative leadership and dedication to enhancing revenue management practices have made a significant impact.” 

Q&A with Tess McGoldrick 

What advice would you give to your younger self? 

Don’t be afraid to ask for help! The first six months of my career were rough. Coming out of business school I had an attitude that I was super smart and could figure anything out. Once I got over that ego and asked my (super smart) co-workers (who had already figured it out) for help, my learning curve shot up. The help I received accelerated how efficient I could be, gave me more time to do higher-value and more interesting work, and inspired me to pass along that same help as a coach and mentor later in my career. 

What keeps you inspired? 

I’ve never considered myself creative in the traditional sense – don’t ask me to draw, paint, or write something. But I consider myself a creative problem solver. With my work, I get to creatively problem solve nearly every day – and it’s never the same ‘problem’ which certainly keeps things interesting. Whether it’s designing a new feature that improves user experience, tackling how to incorporate a new data source into our analytics modules, or helping my team find ways to be more efficient with how we work – it’s always fun! I’ve joked with people that N2Pricing is my third child. So, like a true Mama Bear, what inspires me is continuing to see the product grow and provide value to the industry. 


Categories: Revenue Management
Insight Type: Articles