HSMAI Top 25 Profiles: Milestone’s Craig Carbonniere Jr.

HSMAI recently honored the 2020 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization — recognizing leaders from hospitality, travel, and tourism organizations for their accomplishments in the preceding 18 months. We’re profiling all of them in an HSMAI Special Reportincluding Craig Carbonniere Jr., CHDM, Senior Director of Sales for Milestone Inc.

Craig Carbonniere Jr. is an 18-year hotel industry veteran consulting for lodging partners, travel brands, and hospitality associations. With executive-level experience in hotel operations, revenue management, sales, and marketing, Carbonniere implements holistic programs to achieve sustainable revenue growth and ROI for clients. Before becoming an award-winning supplier, he spent 10 years managing various hospitality disciplines for Grand Pacific Resorts, Interstate Hotels & Resorts, Starwood Hotels & Resorts, and The Walt Disney Company. He is also an accomplished speaker who regularly facilitates educational sessions for the California Hotel & Lodging Association (CH&LA), Wyndham Hotels & Resorts, and California State Polytechnic University, Pomona, and serves as vice president of marketing on the boards of directors for HSMAI’s Los Angeles and San Diego chapters.

ACCOMPLISHMENTS: Thanks to Carbonniere’s leadership, many of his hotel partners saw minimized decreases, and in several cases achieved increases year-over-year despite COVID.

NOMINATED BY: Tammie Carlisle, Milestone Inc., and Elizabeth Fuller, HSMAI San Diego Chapter — “Craig has made significant contributions to the hospitality industry throughout his career and especially in 2020. He is the first to ask me, ‘What can I help with?,’ and he is the definition of hospitality. Craig is known as a thought leader, which is why he is so highly sought out for speaking engagements. Clients and colleagues alike enjoy his approach, positive nature, and consultative advice.” (Quote from Tammie Carlisle)


“I’m inspired by the unwavering optimism shared within our hospitality community. Together, we are working toward a brighter tomorrow, and I’m personally committed to helping hotels rebound.”

Categories: Sales
Insight Type: Articles