Opportunities For the Post-Pandemic Guest: More Brand Loyalty, Less Price Sensitivity

There is no doubt that the coronavirus pandemic has wreaked havoc on the global hotel industry.  It has led to the loss of millions of jobs and billions of dollars, not to mention the countless business trips and vacations that were disrupted.

But the pandemic presents opportunities as well; but only if we can properly harness the changing consumer behavior once the recovery begins.

Read the full article from HSMAI Asia Pacific

Categories: Revenue Management
Insight Type: Articles