Videos | HSMAI Global

HSMAI Customer Insight: Millions of Travelers Planning Trips to See Eclipse | Longwoods

According to the latest Longwoods International tracking study of American travelers, 14% of them plan to travel at least 50 miles from home to view the solar eclipse on April 8th. “For those destinations which will experience a total solar eclipse, they should expect a significant boost in visitation around the eclipse,” said Amir Eylon, President and CEO of Longwoods International.

The outlook for travel in 2024 remains strong, with 93% of travelers planning trips during the next six months, the highest level in a year. On their next trips, 64% plan to travel by car to a U.S. destination, while 25% plan to travel by air in the U.S. For 7% of travelers, their next trip is to a foreign destination. Additional insights for HSMAI from Amir Eylon:

Read the full report: American Travel Sentiment Study – Wave 83: Millions of Travelers Planning Trips to See Eclipse

HSMAI Customer Insight: Travelers Use of Chat GPT for Trip Planning Stalls | Longwoods

According to the latest Longwoods International tracking study of American travelers, only 14% of them have used Chat GPT to plan a trip in the past six months. And only 31% of them report that it is likely they will use Chat GPT to plan their next trip, statistically unchanged from 32% in April of 2023.

“While artificial intelligence likely will produce significant changes across the travel industry as it evolves and is deployed, its use as a travel planning tool by consumers thus far remains relatively modest,” said Amir Eylon, President and CEO of Longwoods International. “It likely will be years before we understand the full impact of AI on all aspects of the visitor economy.”

Additional insights from Eylon for HSMAI:

Read the full report: American Travel Sentiment Study – Wave 82: Travelers Use of Chat GPT for Trip Planning Stalls

HSMAI Sales Leader Forum Insight: Utilizing AI with Sales and Marketing Automation to Drive Group Sales

Mike Schmitt, CEO of Clairvoyx, provides insights during a 2023 HSMAI Sales Leader Forum Lightning Round session, in which industry experts share best practices, in 6 minutes & 40 second presentations, with practical takeaways that impact the strategic and leadership aspects of the sales discipline.

Save the Date for the 2024 Sales Leader Forum! November 13, 2024 | Washington DC, USA

HSMAI Sales Leader Forum Insight: Underwriting Revenue

Christoph McLaughlin , VP of Asset Management Strategy, Ashford, Inc., provides insights during a 2023 HSMAI Sales Leader Forum Lightning Round session, in which industry experts share best practices, in 6 minutes & 40 second presentations, with practical takeaways that impact the strategic and leadership aspects of the sales discipline.

Save the Date for the 2024 Sales Leader Forum! November 13, 2024 | Washington DC, USA

HSMAI Customer Insight: Travelers Cautiously Optimistic about 2024 Travel | Longwoods

According to the latest Longwoods International tracking study of American travelers, 92% of them plan to travel in the next six months, which is near a record high percentage in the past 12 months. However, there has been an uptick in concern about both personal finances and travel costs. Exclusive insights for HSMAI from Longwoods President & CEO Amir Eylon:

Read the full report: American Travel Sentiment Study – Wave 81: Travelers Cautiously Optimistic about 2024 Travel

2023 Sales Leader Forum Insight: Customer Insights: Driving Impactful Growth through Stakeholder Understanding

What do customer think about the topics on the minds of sales leaders? And what else are they grappling with in their business? HSMAI Sales Leader Forum attendees heard from customers from multiple business sectors. in this session Moderated by John Washko, Vice President Sales & Marketing at Mohegan Sun and chair of HSMAI’s Americas Board of Directors. It was a thoughtful discussion with Jeanne Norton, CTC, CCTE, GLP, Director, Global Corporate Travel and Expense, OSI Systems, Inc.; and Chelsea Crowe, Director, SMM Procurement & Industry Relations, Ameriprise Financial.

2023 Sales Leader Forum Insight: AI for Dummies: Skynet not quite here yet

Mercedes Blanco, Chief Partnerships Officer, The Hotels Network, provides insights during a 2023 HSMAI Sales Leader Forum Lightning Round session, in which industry experts share best practices, in 6 minutes & 40 second presentations, with practical takeaways that impact the strategic and leadership aspects of the sales discipline.

Save the Date for the 2024 Sales Leader Forum! November 13, 2024 | Washington DC, USA

2023 Sales Leader Forum Insight: Leaders on W.A.T.C.H.

Lovell Casiero, SVP, Sales & Marketing, PM Hotels, and HSMAI Foundation Board Member, provides insights during a 2023 HSMAI Sales Leader Forum Lightning Round session, in which industry experts share best practices, in 6 minutes & 40 second presentations, with practical takeaways that impact the strategic and leadership aspects of the sales discipline.

2023 Sales Leader Forum Insight: Elevating Sales

Gissell Moronta, CMP, Senior Vice President, Sales and Marketing, Atrium, provides insights during an HSMAI Sales Leader Forum Lightning Round session, in which industry experts share best practices, in 6 minutes & 40 second presentations, with practical takeaways that impact the strategic and leadership aspects of the sales discipline.

2023 Sales Leader Forum Insight: The Future of Sales: A View from the Top

HSMAI’s Sales Leader Forum 2023 included a panel of innovative senior sales and commercial leaders who weighed in on what they see in the future for hotel sales, and provide recommendations and insights into what you can do today to prepare for and mitigate the disruptions that are here today and coming tomorrow.

Kimberly Furlong, Chief Commercial Officer, Atrium Hospitality
Soojin Kim, Vice President of Asset Management, Park Hotels & Resorts
Chris Riccardi, CHDM, SVP, Global Sales Strategy, KSL Resorts
Amanda Voss, VP Sales, MGM
Moderated by Bob Gilbert, President & CEO, HSMAI