You may have noticed that it’s gotten hard to attract and retain talented hospitality sales, marketing, and revenue optimization professionals. And you may have concluded that it’s because of the…
HSMAI respects the privacy of its members and other visitors to its Web site. To protect online privacy, HSMAI has implemented the following policy. Information HSMAI Collects: It is our…
In early January, HSMAI hosted 10 hotel professionals at the 2019 Consumer Electronics Show (CES) in Las Vegas as part of its Executive THINK (Travel, Hospitality, Innovation, Networking, and Knowledge) program.
You know artificial intelligence is going to have a big impact on consumer behavior, but do you know how big? Or even just how? At HSMAI’s 2019 Digital Marketing Strategy…
By Stephanie Smith, founder and digital matriarch of Cogwheel Marketing A new hotel opening or changing of flags has many moving parts. As an owner or manager overseeing this transition,…
By Kaaren Hamilton, CMP, CMM, HMCC, vice president of global sales for Red Lion Hotels Corporation and a member of HSMAI’s Sales Advisory Board At HSMAI’s Fall Curate 2018 program…
By LaDonna Gerhart, Executive Vice President of Sales and Marketing, Remington, and a member of HSMAI’s Sales Advisory Board
HSMAI’s Sales Advisory Board hosted a conversation about how sales leaders should be involved in the crisis planning process, based in part on my company’s experience owning hotels in Houston and Florida that were affected by last year’s brutal Atlantic hurricane season.
By Amber Fox, System Consultant, NAVIS — member of HSMAI’s Sales Advisory Board It’s been a long time since cold calling only meant knocking on a door or picking up…
Edwin “Ed” Fuller spent 40 years with Marriott International, starting out in sales at the Twin Bridges Marriott in Arlington, Virginia, in 1972, and ending up as president and managing…
Hotel salespeople are business professionals strategically working with customers to offer products and services that fulfill their needs. As leaders, we need to take more time to educate and promote our team’s successes, and the value of what sales relationships bring to the bottom line.
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