All Global Americas Insights

Sales Leader Forum Keynote Preview: Celeste Headlee

Celeste Headlee will be kicking off our Sales Leader Forum conference on November 13 in Washington DC. Celeste is an award-winning journalist, professional speaker and the author of We Need to Talk: How to Have Conversations That Matter and Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving.

Thirsty Thursday

Thirsty Thursdays in the UAE Hotel Members: AED 200 | Hotel Non Members: AED 250 Partner Member AED 300 | Partner Non Member AED 350 Each includes 2 thirst quenching…

HSMAI Top 25 Profile: Katlyn Svendsen

HSMAI honored the 2023 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization and Distribution — recognizing leaders from hospitality, travel, and tourism organizations for their accomplishments. 

Empathetic Leadership: The Key to Success and Satisfaction

Empathy is a crucial element in retaining and developing outstanding professionals in the hospitality industry. The new generation of workers expect their leadership to display empathy toward their teams, building trust, creating a positive work environment, and fostering strong team dynamics.