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The HSMAI Global Distribution Advisory Board held its first meeting of 2023 recently and discussed key focus areas for 2023:
- Content
- Managing content and parity across all channels
- How to improve the overall management of third-party content
- Technology
- How to improve the tech stack to support Distribution, Revenue Management and Marketing disciplines
- How to drive efficiencies within connectivity
- How to develop standards for Distribution technology
- How to leverage AI and RPA to support Distribution management
- Distribution Landscape
- Continued consolidation amongst distribution channels and platforms
- Price parity
- How to achieve balanced distribution
- Payments
- The increasingly important role of payments
- Fintech products in Distribution
- Education
- How do we train new employees and our industry colleagues on Distribution?
- How do we build bench strength?
- Contracting
- Changing regulations (particularly in the EU) that impact Distribution
- Privacy and data security changes
- Understanding payments and the impact to your overall Distribution strategy
HSMAI’s Global Distribution Advisory Board monitors the landscape of hotel distribution and identifies ways that HSMAI can better serve the discipline. Keep an eye out for discussions from this group throughout the year. Members include:
- CHAIR: Sarah Fults, Vice President, Distribution, MGM Resorts International
- Sam Al Asmar, VP Revenue, Rotana Hotels & Resorts
- Brij Bhushan Chachra, CRME, Vice President – Revenue Management & Distribution, The Indian Hotels Co. Ltd.
- Andrea Daniels, Director, AMER Distribution & Intermediary Strategy, IHG
- Greg Duff, Principal and Chair of Hospitality, Travel and Tourism Practice, Foster Garvey PC
- Paolo Federico, Senior Vice President, Revenue Management & Distribution, Jumeirah Group
- Sydney Goodwin, Director of Distribution, Omni Hotels and Resorts
- Michael Hucho, Owner & Founder, michaelhucho.de Management Consultant
- Lauri Mussa, Corporate Director of Reservations & Distribution, Rosewood Hotels & Resorts
- Bela Nagy, SVP Distribution, Accor
- Vikram Pradhan, GVP, Global Revenue Management and Distribution, Wyndham
- Shelly Ransom, Director, Distribution, Hyatt Hotels Corporation
- Dan Wacksman, CHDM, CHBA, CRME, Principal, Sassato LLC
- Jeff Wermager, CRME, Independent
- Dave Roberts, Professor, Cornell Peter and Stephanie Nolan School of Hotel Administration