8 | HSMAI Global

Recovery Conversations: Hyatt Place Colorado Springs’ B. Jay Bliss

General Manager B. Jay Bliss has played an integral role in leading the hotel toward recovery. Recently, he sat down with HSMAI to share his experience.

Marketing

HSMAI Customer Insight: Travelling By Car Still Deemed Safest By Far | MMGY

MMGY Global’s latest travel safety barometer provides the latest insights into how to navigate the next normal as it unfolds.

Leisure Market Trends, Sales

Recovery Conversations: Embassy Suites Memphis’ Melanie Miller

Miller sat down with HSMAI to share her experience of working throughout the pandemic as director of sales, including the highs and lows that have come with it.

Sales

HSMAI SPECIAL REPORT: Best Practices – 2019 Platinum HSMAI Adrian Awards

This Special Report — presented with the support of HSMAI’s 2020 Organizational Member companies — offer profiles of the 24 campaigns that won Platinum honors as part of the 2019 Adrians.

Advertising, Digital, Marketing, Public Relations

Recovery Connections: The Metrics That Matter

During a Recovery Connections session on Nov. 4 – part of HSMAI’s Road to Recovery 2020 program, ZS’s Kunal Shah presented on “The Metrics That Matter.”

Sales, Sales Measurement

Recovery Conversations: Courtyard Columbus New Albany’s Carrie Boor

At the start of the pandemic, Director of Sales Carrie Boor was one of only three full-time employees left to run the hotel Recently, Boor sat down with HSMAI to share her experience.

Sales

The New Revenue Team

HSMAI and Revenue Analytics present The New Revenue Team, a white paper offering insights into hospitality revenue during the COVID pandemic. The publication examines revenue teams during the pandemic and after the pandemic, and identifies the right solution for right now.

Revenue Management

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