Commercial Strategy Week Insight: Vision – Values – Victory: Why Empathy Matters

Insights from Karen McWilliams, CRME, Vice President of Revenue Strategy, Concord Hospitality, during a Lightning Round session at ROC Americas, part of HSMAI Commercial Strategy Week 2022.

Mark your calendars for HSMAI Commercial Strategy Week 2023: June 26-29, Toronto, Canada!

Categories: Revenue Management
Insight Type: Presentations, Videos