Hotel HR Responses to the Pandemic

While 2020 was a difficult year for the hospitality industry, one of the bright spots was the manner in which human resources (HR) professionals responded to the many unanticipated and still-evolving challenges associated with the pandemic. During a series of executive roundtables that the HSMAI Foundation organized in the Americas, Europe, the Middle East, and Asia Pacific, hotel HR leaders shared the strategies and practices they have implemented in response to the talent crisis that COVID 19 has triggered throughout the industry. While their initial efforts centered on retrenchment and building resilience, gradually they shifted to identifying new solutions for attracting.

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Categories: Marketing, Talent and Leadership Development
Insight Type: Reports