Navigation ▾ Home About ▾ ▾ Mission and Initiatives Corporate Talent Partner Program Leadership Annual Reports Donate Foundation News Careers ▾ ▾ Success Stories from Hospitality Champions Find a Job Post a Job Interview Prep Resources Aptitude Assessment Professional Development ▾ ▾ Scholarships and Grants Awards▾ ▾ Talent Best Practices 2021 Training & Certification Global Collegiate Case Competition Industry Insights ▾ ▾ Talent & Leadership Insights Research Sales, Marketing, Revenue Optimization Insights Recommended Reading Hospitality Community ▾ ▾ HSMAI Regions Women in Travel Thrive Tourism Diversity Matters Do you have the Hospitality X Factor? <section><h2><p>Hospitality X Factor Quiz HSMAI Foundation</p></h2><p><p>Powered by 20|20 Assess(tm) & AETHOS Consulting Group</p><p><br></p><p>Our Hospitality X Factor Quiz usually takes less than 10 minutes to complete. Please read these instructions carefully before starting.</p><p><br></p><p>You will read a number of statements about workplace attitudes or behaviors.</p><p><br></p><p>Honestly evaluate how well each statement describes you. You must give candid replies for this quiz to give you meaningful feedback.</p><p><br></p><p>Do not answer the questions based on how you think people want you to respond. Instead, select the answer that most accurately describes your actual attitudes or behaviors – whether in past jobs or your current preferences.</p><p><br></p><p>Take this quiz by yourself without the help of anyone else.</p></p></section><section><h2><p><strong>Dynamo, Driver, Superstar</strong></p></h2><p><p>You scored as <em>highly</em> compatible.</p><p><br></p><p>This means you seem ready for the pace, demands, and service drive needed for success in the “people business”.</p><p><br></p><p>You should feel quite at home long-term in the service-hospitality industry, given you have roles and accountabilities that give you routine face-time with internal or external customers vs alone time at work</p></p></section><section><h3><p><strong>Show-Boat, Partner, Ambassador</strong></p></h3><p><p>You scored as <em>nicely</em> compatible.</p><p><br></p><p>This means you seem reasonably ready for the pace, demands, and service drive needed for success in the “people business”.</p><p><br></p><p>You should feel at home long-term in the service-hospitality, given you have well-defined roles and accountability that allow you ample face-time with internal or external customers vs alone time at work.</p></p></section><section><h3><p><strong>Detective, Supporter, Advocate</strong></p></h3><p><p>You scored as <em>reasonably</em> compatible.</p><p><br></p><p>This means you perhaps might benefit from more first-hand information about the pace, demands, and service drive needed for success and personal fulfillment in the “people business”.</p><p><br></p><p>It’s expected that could feel at home long-term in the service-hospitality industry, given you have well-defined roles and accountability that do not require you to be overwhelmed at work by distractions or pressures from a large group of internal or external customers.</p></p></section><section><h3><p><strong>Silent Partner, Unsung Hero, Ninja</strong></p></h3><p><p>You scored as <em>cautiously</em> compatible.</p><p><br></p><p>This profile means you should pause to carefully gather detailed information about the demanding pace and service drive needed for success and personal fulfillment in the “people business”.</p><p><br></p><p>It’s expected that you could very well feel at home long-term in the service-hospitality industry, given you have strongly-defined roles and accountability and the freedom to work your magic “behind the scenes” to achieve tangible tasks with little distraction or pressure from a large group of internal or external customers.</p></p></section><section><h2><p>My appearance is a match for my company culture.</p></h2></section><section><h3><p>I follow the company rules and procedures.</p></h3></section><section><h3><p>I come across as genuine and authentic.</p></h3></section><section><h3><p>I act in a professional and likable manner.</p></h3></section><section><h3><p>I take responsibility for my own actions.</p></h3></section><section><h3><p>I cooperate effectively with others.</p></h3></section><section><h3><p>I follow through on my commitments.</p></h3></section><section><h3><p>I have an optimistic attitude.</p></h3></section><section><h3><p>I help others accomplish their work.</p></h3></section><section><h3><p>I feel like I am an obvious "fit" for the hospitality industry.</p></h3></section><section><h3><p>I follow directions well (even when no supervisors are looking!).</p></h3></section><section><h3><p>I am persistent in overcoming obstacles and solving problems to complete a task.</p></h3></section><section><h3><p>I pay attention to details.</p></h3></section><section><h3><p>I listen closely to others.</p></h3></section><section><h3><p>I willingly take on additional responsibilities.</p></h3></section><section><h3><p>I have the appropriate amount of urgency to get things done.</p></h3></section><section><h3><p>I exhibit high energy.</p></h3></section><section><h3><p>I accept feedback with an open mind.</p></h3></section><section><h3><p>I love to please others.</p></h3></section><section><h3><p>I am able to recognize and identify with the feelings and needs of others.</p></h3></section>
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