With the pandemic in our rear-view, and a focus on work life balance more prevalent than ever before, keeping our teams producing without the fear of “burn out” has been a continual focus for sales teams.

The HSMAI Foundation Global Collegiate Case Competition and the Mike Dimond Career Success Grants Program, along with others HSMAI Foundation programs, are playing a pivotal role in shaping the future of hospitality leadership. 

Talent issues continue to dominate headlines and high-level corporate discussions. The need to restore trust in hospitality companies is essential to attract and retain qualified professionals. 

Marketing professionals continue to prove their importance in contributing to the bottom line as well as the top line. Marketing expertise was called up in 2022 to attract and retain talent.  

Flexible work means many different things, including flexible location, hours, time off, earning potential, job sharing options, and more. “We have an SOP, which gives us a guideline, but we’re flexible on an individual basis, and more so in some departments than others. Building fairness and equity into the policies is crucial,” one senior executive said.

The HSMAI Foundation identified staff development, reskilling, and upskilling as one of the top talent trends this year.