Talent & Leadership Insights

Insights on the latest talent & leadership issues

Key lessons you can take back to your team to ensure you are attracting, developing, and engaging the best talent now and in the future.

TALENT BEST PRACTICE: How Stay Interviews Can Improve Employee Retention

As employers are enhancing benefits and increasing salaries, one of the most important best practices to implement now is staying in touch with managers and associates in a meaningful way. One method of doing this is through a stay interview.

What’s on the Horizon for Hospitality Salaries and Talent Needs?

When it comes to talent — on property and off — we are all too familiar with where we’ve been over the last couple of years. But, where are we going? Insights from the HSMAI Sales Advisory Board.

How Industry Can Help Bolster Hospitality Programs… A Call to Action

The HSMAI Foundation recently convened four academic forums and polled deans, directors, and faculty in sales, marketing, and revenue, across 30 unique university hospitality programs. They had much to say about the state of hospitality programs and students following the devastating effects of the pandemic.

Incentivizing Today’s Sales Team

We have all discussed the need for recruiting, retention, career development, breaking down the silos, and keeping teams motivated while avoiding burnout. Compensation is just one critical piece of the puzzle. Recently the Sales Advisory Board got together to discuss the evolution of incentives for sales teams while driving desired results and keeping teams motivated.

TALENT BEST PRACTICE: Using Your Passion to Fuel a Career in Hospitality

Industry leaders Lexy Coley and Jessica Davidson discuss how passion can fuel a career in hospitality, what hiring managers are looking for in new talent, and tips on leadership development.

Is the Growing Skew Toward Women in Sales, Marketing and Revenue Management Leadership a Bad Thing?

Is this a bad thing? Not necessarily, however, the potential implications require awareness and caution. Insights from Peggy Berg, Founder, Castell, for the HSMAI Foundation.