Talent & Leadership Insights

Insights on the latest talent & leadership issues

The forces shaping talent in hospitality — particularly in sales, marketing, and revenue optimization — are evolving at unprecedented speed. Many of the themes remain consistent year over year, yet powerful new shifts are emerging that will redefine the future of work in our industry. At the center of this transformation is artificial intelligence — an epochal change with sweeping implications.

2026 HSMAI Gilbert Award Interview with Jeff Doane

HSMAI’s inaugural Robert A. “Bob” Gilbert Award for Career Achievement in Commercial Strategy celebrates individuals whose careers have profoundly shaped the commercial disciplines within the hospitality industry. One of this year’s...

Invest in the Talent Shaping Hospitality’s Future

At this year’s Adrian Awards, the HSMAI Foundation is launching a silent auction to support the people who power our industry. Donations directly support scholarships, faculty partnerships, industry‑aligned research, Rising…

HSMAI Foundation Announces 2025 Mike Dimond Student Career Success Grant Recipients

The Hospitality Sales & Marketing Association International Foundation is proud to announce Reem Alaqili, Juliette van der Ham, Margaret Thompson, and Libby Warden as the recipients of the 2025 Mike Dimond Student Career Success Grant

A Note from Brian Hicks, CEO

Adrian’s Deadline Approaching: Submit Before It’s Too Late  There are 14 more days to submit Adrian Award entries! If you haven’t looked at the details – we’re excited to share…

Top 25 Awards: Nominations Open Sept 2

Each year, HSMAI honors the Top 25 Most Extraordinary Minds in Sales, Marketing, and Revenue Optimization, celebrating the people who are pushing our industry forward with fresh ideas, bold strategies,…

HSMAI Foundation Report: AI in Action

I’m excited to share the HSMAI Foundation continues its work exploring the impact of AI on our industry and on our workforce. The report will be widely distributed in the…