Talent & Leadership Insights

Insights on the latest talent & leadership issues

Key lessons you can take back to your team to ensure you are attracting, developing, and engaging the best talent now and in the future.

HSMAI Rising Leader Council Insight: Thinking About Diversity, Equity, and Inclusion in Hospitality

In recent years, the hospitality industry has faced well-placed scrutiny over its lack of diversity, equity, and inclusion (DEI). The Rising Sales Leader Council discussed how they are thinking about DEI at personally and professionally. 

5 Ideas to Meet your Professional Growth Goals for 2023

With the start of the new year, professional growth may be on your list of intentions or goals. The HSMAI Sales Rising Leader Council met to discuss the importance of continual learning in our career development, and how there are always opportunities to grow.

The Skills to Succeed in the Current State of Hotel Sales

Insights from Eric Kreins, Assistant Managing Director of Sales, Hilton Worldwide Sales, Chair of HSMAI Sales Advisory Board, on the discipline’s evolution and which skills are needed today to excel in the profession of hotel sales.

HSMAI Foundation Talent Best Practice: Find Yourself and Your Team

Five tangible ways to leverage the StrengthsFinder assessment tool.

HSMAI Foundation Talent Best Practice: How Stay Interviews Can Improve Employee Retention

As employers are enhancing benefits and increasing salaries, one of the most important best practices to implement now is staying in touch with managers and associates in a meaningful way. One method of doing this is through a stay interview.

What’s on the Horizon for Hospitality Salaries and Talent Needs?

When it comes to talent — on property and off — we are all too familiar with where we’ve been over the last couple of years. But, where are we going? Insights from the HSMAI Sales Advisory Board.