Navigation ▾ Home About ▾ ▾ Mission and Initiatives Leadership Donate Foundation News Careers ▾ ▾ Find a Job Post a Job Career Stories Interview Prep Resources Aptitude Assessment Professional Development ▾ ▾ Scholarships and Grants Awards Training & Certification Industry Insights ▾ ▾ Talent & Leadership Insights Research Sales, Marketing, Revenue Optimization Insights Recommended Reading Hospitality Community ▾ ▾ HSMAI Regions Women in Travel Thrive Tourism Diversity Matters Do you have the Hospitality X Factor? Hospitality X Factor Quiz HSMAI FoundationPowered by 20|20 Assess(tm) & AETHOS Consulting GroupOur Hospitality X Factor Quiz usually takes less than 10 minutes to complete. Please read these instructions carefully before starting.You will read a number of statements about workplace attitudes or behaviors.Honestly evaluate how well each statement describes you. You must give candid replies for this quiz to give you meaningful feedback.Do not answer the questions based on how you think people want you to respond. Instead, select the answer that most accurately describes your actual attitudes or behaviors – whether in past jobs or your current preferences.Take this quiz by yourself without the help of anyone else.Dynamo, Driver, SuperstarYou scored as highly compatible.This means you seem ready for the pace, demands, and service drive needed for success in the “people business”.You should feel quite at home long-term in the service-hospitality industry, given you have roles and accountabilities that give you routine face-time with internal or external customers vs alone time at workShow-Boat, Partner, AmbassadorYou scored as nicely compatible.This means you seem reasonably ready for the pace, demands, and service drive needed for success in the “people business”.You should feel at home long-term in the service-hospitality, given you have well-defined roles and accountability that allow you ample face-time with internal or external customers vs alone time at work.Detective, Supporter, AdvocateYou scored as reasonably compatible.This means you perhaps might benefit from more first-hand information about the pace, demands, and service drive needed for success and personal fulfillment in the “people business”.It’s expected that could feel at home long-term in the service-hospitality industry, given you have well-defined roles and accountability that do not require you to be overwhelmed at work by distractions or pressures from a large group of internal or external customers.Silent Partner, Unsung Hero, NinjaYou scored as cautiously compatible.This profile means you should pause to carefully gather detailed information about the demanding pace and service drive needed for success and personal fulfillment in the “people business”.It’s expected that you could very well feel at home long-term in the service-hospitality industry, given you have strongly-defined roles and accountability and the freedom to work your magic “behind the scenes” to achieve tangible tasks with little distraction or pressure from a large group of internal or external customers.My appearance is a match for my company culture.I follow the company rules and procedures.I come across as genuine and authentic.I act in a professional and likable manner.I take responsibility for my own actions.I cooperate effectively with others.I follow through on my commitments.I have an optimistic attitude.I help others accomplish their work.I feel like I am an obvious "fit" for the hospitality industry.I follow directions well (even when no supervisors are looking!).I am persistent in overcoming obstacles and solving problems to complete a task.I pay attention to details.I listen closely to others.I willingly take on additional responsibilities.I have the appropriate amount of urgency to get things done.I exhibit high energy.I accept feedback with an open mind.I love to please others.I am able to recognize and identify with the feelings and needs of others.