ShareThe latest research on talent & leadership development topics
The hospitality industry is under pressure to adapt. As guest expectations evolve and commercial disciplines converge, executive hiring strategies must adjust just as quickly. This case study explores how hospitality recruiters use AI tools to accelerate searches, expand insights, and surface nontraditional talent, and features a case study from SearchWide Global.
The forces shaping talent in hospitality — particularly in sales, marketing, and revenue optimization — are evolving at unprecedented speed. Many of the themes remain consistent year over year, yet powerful new shifts are emerging that will redefine the future of work in our industry. At the center of this transformation is artificial intelligence — an epochal change with sweeping implications.
This HSMAI Foundation Special Report explores how hospitality sales organizations use AI tools to develop skills, improve coaching, and increase close rates, featuring a case study from the Expedia Group.
This HSMAI Foundation Special Report showcases how generative AI is reshaping recruitment, retention, and professional development in hotel sales, marketing, and revenue management. This transformative technology is equipping teams with tools to attract top talent, enhance skills, and foster long-term career growth.
HSMAI Foundation and Women in Travel THRIVE Release Research on the Power of Mentorship
Authored by Dr. Emily Ma, Professor of Hospitality at the University of Surrey, and Dr. Laurie Wu, Associate Professor at Temple University, and spearheaded by Noreen Henry – board member of both the HSMAI Foundation and Women in Travel Thrive – this paper is a cornerstone in HSMAI’s ongoing efforts to address the gender imbalance in leadership roles within the hospitality industry.
HSMAI Foundation Releases Special Report on The Transformational Power of ‘Commercial’
The HSMAI) Foundation has released a special report, “From Solos to Symphony. The Transformational Power of ‘Commercial’,” which outlines the findings of the HSMAI Foundation’s study on how industry professionals conceptualize the role and scope of commercial strategy within the hotel industry. The report is authored by Breffni M. Noone, Associate Professor at The Pennsylvania State University, and Chris Boyd, Revenue Management Specialist at Hilton.
HSMAI Foundation’s Annual State of Talent Report Reveals Top Hospitality Talent Trends
The HSMAI) Foundation is proud to release its third Annual State of Talent report which reveals this year’s trends in the hospitality industry that are impacting the talent within the sales, marketing, and revenue optimization disciplines.
